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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

March 22, 2019

Service Tech was outstanding! Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern More

by kevinsd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Watkins, Steve White, Joy Sanders, Penny Case
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Randall made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 22, 2019

Customer service A+ Excellent customer service. Helped me get the best deal on the truck I wanted. Would definitely recommend this dealership. Appreciate being a part of More

by MR.ASCOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pyle
Mar 25, 2019 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Oil change Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they More

by HOKUNKAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Could have done more They found the issue to be my supercharger but their only solution was to bring my truck back to stock and remove all charger components. I wish th More

by markR
Recommend Dealer
No
Employees Worked With
Penny Case
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for sharing your thoughts and feedback with us, Mark. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work towards a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Maintenance I called multiple Chevy dealers but John L. Sullivan was the nicest & most helpful! Most dealerships wanted to schedule me weeks out or make me drop o More

by sarahnvegasnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

100K Service Dealer provides friendly service with work completed as promised. Service representative is knowledgeable answering questions and providing details wh More

by Zach S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall (Service)
Mar 25, 2019 -

Roseville Chevrolet responded

Zach, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

oil, filter change, added DEF Steve always take great care of me and my truck fleet. the pay counter reps are always very friendly.The shuttle is always nice when I do not have a r More

by MWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 25, 2019 -

Roseville Chevrolet responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Steve is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

IN N OUT ( quick like a hamburger ) I can not give a 5 star rating . My grease fittings never got greased . Mark printed " grease all grease fittings " 3 times on my work order . Who dro More

by KWMCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
H24 Mark Edwin Rogers
Mar 25, 2019 -

Roseville Chevrolet responded

Kerry, we appreciate you leaving this feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Great place for all your service needs. I have always had good service no matter what I go in there for. All the staff is very helpful and nice. Very good customer service. More

by THEROCKLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Penny Case, Paul Boucher
Mar 25, 2019 -

Roseville Chevrolet responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at John L Sullivan Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 21, 2019

Smooth process Thomas was great. He was very friendly. He asked all questions and worked with us. Finance department was friendly and understood what we were looking More

by AMANDAW2056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Harvey
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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