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Roseville Chevrolet

Roseville, CA

3.4
1,578 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,578 reviews

March 26, 2019

oil change/multi point inspection/lunch at O'Sully's Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when More

by 9erterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers, "JR" O'Grady
Mar 27, 2019 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Awesome I would definitely recommend to my family and friends Salesperson was Miguel I give him 5 🌟🌟🌟🌟🌟stars for his patience and knowledge. Thank you More

by ABUTTERCUP814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 26, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Awesome I received a call from the dealer ship and I agreed to test drive a car. I informed Martin that I was going to get my grandson first then I would be More

by paulag3
Price
Recommend Dealer
Yes
Employees Worked With
Martin , Vito Ballestrasse
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Martin and the rest of the John L Sullivan Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Good service Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket More

by nursesamanthakelly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Mar 26, 2019 -

Roseville Chevrolet responded

Samantha, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Worst experience with financing It took over 2 weeks to secure financing and had to put down an additional $10k+ not planned for to keep the vehicle we fell in love with. Juan was fa More

by JENNRAMIREZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Quezada, Joy Sanders
Mar 26, 2019 -

Roseville Chevrolet responded

Jenn, thank you for sharing this feedback. Our goal here at John L Sullivan Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Return Visit Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process an More

by SAMC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our staff made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 24, 2019

Internet sales was great!! Kyle in the internet sales department was awesome!!! Not too much negotiation as the back and forth is annoying. Overall, we had a great experience! More

by TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle DeVore
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you Todd, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 23, 2019

Great people Made me feel at home and made sure I was comfortable at all times...great work ethic as well as great prices. Thank you for getting me in a new car??? More

by NICHOLAS.IORG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Sherry, Armando
Mar 25, 2019 -

Roseville Chevrolet responded

Nicolas, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 23, 2019

Good customer service Good pricing experience in cars and trucks takes the time to help u find the right car takes the to walk u through paper work More

by WILLIAM4072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff polan
Mar 25, 2019 -

Roseville Chevrolet responded

William, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 22, 2019

Couldn't get me financed. Took back my car and crushed my dreams of purchasing my first new car. And when they refunded my $750 they kept 500 of it for a restocking fee when it More

by ASHLEIGHJW88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tre wilson, Sevy Vega
Mar 27, 2019 -

Roseville Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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