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Rosenthal Gaithersburg Mazda - Service Center

Gaithersburg, MD

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8 Reviews

8 Reviews of Rosenthal Gaithersburg Mazda - Service Center

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November 06, 2020

The service department shows poor judgement. In addition, they have inconsistent pricing. These make trusting their work difficult. In addition, service times for items, such as tires, is months (unsure why, More

by JohnRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J and H
April 21, 2015

Used to be great...a decade ago I bought a car here in 2006, and had it serviced here while under warranty, for 3 years. My experience was great. The old guard has moved on, an More

by No_more_Madas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tate
February 11, 2009

I started to take my car here for its service needs about three years ago, they do such a nice and honest job that usually after the second year I am always looking for a newer car and I think the resean I h More

by iceman007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shane
December 19, 2008

I have been taking my mazda cx7 to these people since i moved here two years ago. I had a really good mechanic back home and i was really worried that i wasnt going to find someplace that i caould trust. More

by bb2more
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom
October 12, 2008

I have been taking my mazda cx7 to the professionals at Gaithersburg mazda since my job was relocated 4 years ago. I would not take my mazda cx7 to any other mechanic. There are always a lot of options wh More

by ShannonG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
September 15, 2008

gaithersburg mazda service department is a good place to take your mazda...the people there are easy to deal with and they don't try to sell you stuff you don't need...plus I get a free car wash everytime. More

by Marcspeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
June 29, 2008

I have been coming to Gaithersburg Mazda to service my Mazda6 since I purchased it in 2005. They are very good at communicating in a way that even I could understand. My mazda now has 86,000 miles on it More

by WillisE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
July 10, 2006

First time visiting there for service, warranty repair. Not sure how to rate since my problem was (I think) simple yet it took 2 days to fix. My '04 MPV developed the dreaded engine misfire at about 43K mi More

by kocho
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina