Rosen Nissan Milwaukee
Milwaukee, WI
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After having a very negative experience with another Nissan dealer closer to our home (John Amato Nissan) we went across town to Rosen Nissan. Sawyer Flechsig answered all of our questions (or if he Nissan dealer closer to our home (John Amato Nissan) we went across town to Rosen Nissan. Sawyer Flechsig answered all of our questions (or if he didn't know the answer, admitted that and then found out the answer), was patient as we determined the type of SUV we wanted to purchase (Nissan Armada), accepted our extensive negotiations on price and our extremely short timeframe in which we needed to purchase and receive delivery of the car, and completed the sale with professionalism and courtesy. At 9:00 pm at night, Sawyer stayed after closing hours, patiently drove both colors of SUV we were debating between into the service area for us to review out of the rain, and entertained our toddler with milk and cookies while we determined the color, package level and features we wanted on the SUV. Sawyer is sincere, personable and willing to do whatever it takes to make his clients happy. The rest of the dealership team was excellent as well. The dealership prides itself on beating other dealership's pricing, and it does, and it negotiates price with professionalism. The after-market accessories expert, Shelly, is also a consumate professional -- assisting us with all of our questions and requests, and taking the time to find out all of the alternatives and pricing and then assisting us in choosing the best alternative for our family. In summary, Sawyer and his team made this the best car purchase experience we have had in a very long time. Thank you to Sawyer and Rosen Nissan! More
Just leased a Sentra with Kevin Berger. Third time I've worked with Kevin and all three times were easy and pleasant. Kevin is very up front. Never feel like he's being anything less than honest. I alwa worked with Kevin and all three times were easy and pleasant. Kevin is very up front. Never feel like he's being anything less than honest. I always recommend Kevin to friends and family and plan to come back next time I'm in the market. More
I recently visited Rosen in hopes of financing a CPO car or to get a new car, because of my history of trading in my past cars before they were paid off. Joe asked me if I ever thought of leasing a car and or to get a new car, because of my history of trading in my past cars before they were paid off. Joe asked me if I ever thought of leasing a car and explained to me the benefits of a lease. This is my first time leasing a car and I feel it was the best thing to do. My experience at Rosen was excellent. Alot of people asked me why didn't I go to John Amato Nissan where I normally buy my cars from. I explained that I did, but the deal Joe had going for me was overall better then the offer at Amato Nissan. Plus the sales person I worked with at Amato Nissan tried to force me into signing a form to buy the car when I clearly told him that I only wanted to see the numbers and deals they were offering. Overall I got a nice car (2011 Altima 3.5SR), excellent customer service and a great deal. :) More
There actually should be a 6 for going above and beyond. I had a little issue with the navigation and called Sherry but did not leave a message. I figured out by myself what was wrong. She called me back I had a little issue with the navigation and called Sherry but did not leave a message. I figured out by myself what was wrong. She called me back to see if everything was O.K. I was stunned, I've never encountered that before. AWESOME!!!!!!!!! More
Four years ago, while looking for a new car, a coworker recommended that I talk to Sherry at Rosen Nissan. I am so glad that we did! We were greeted by her, like we were old friends. My husband has want recommended that I talk to Sherry at Rosen Nissan. I am so glad that we did! We were greeted by her, like we were old friends. My husband has wanted a truck, and had been looking at a Toyota. He went to Don Jacobs Toyota, to talk to them, and they were extremely rude to him, wouldn't budge on the price, and were so pushy, that he just walked away. He liked the look of the Frontier, so I called Sherry, told her what we were looking for, and made an appointment to see her. She was ready for us, having both of the models ready for us to test drive. She worked numbers with us, and made us an offer that we couldn't refuse, all the while, her name was being paged over the loudspeaker, and other clients were waiting for her. This is our 3rd new vehicle from Rosen and Sherry, and I couldn't be happier. The service department is fantastic! I'm glad that I had the chance to tell Jeff Rosen that myself. We have recommended Rosen & Sherry to many people. I would never go anywhere else. I More
On Saturday March 26, 2011 I visited Rosen Nissan to look for my very first brand new car. I was directed to salesman Devin Spicer. I told him I was interested in the Juke. He asked what features I was looki for my very first brand new car. I was directed to salesman Devin Spicer. I told him I was interested in the Juke. He asked what features I was looking for and he was happy to show me what they had available. Since it was snowing out, he brought the car inside for me to look at and then allowed me to test drive it. When I returned I decided it was the car for me and bought it. He made arrangements to have it detailed and undercoated for me and avialble for pick up on Monday March 28,2011 at noon. When my husband and I arrived to pick it up he asked us to check the car over to make sure everything was to our liking. My husband found a few blemishes and Devin immediately had the car redetailed. Devin also showed me how to use the features in the car as well as hooked up my bluetooth for me. He went over the warranty again, all the manuals and the inspection list. He is a very knowledgable salesman and was very polite.When asked by his manager how Devin treated me I told him he should give him a raise because he did such a good job. So far my experience with Rosen has been a very pleasant experience and I LOVE MY JUKE! Thank you Rosen and especially thank you Devin. More
We bought our 2011 Nissan Murano from Rosen (Kevin Berger) and were very happy with the over all experience we had with both Rosen and Kevin. We were extremely impressed with how Kevin made sure we kn Berger) and were very happy with the over all experience we had with both Rosen and Kevin. We were extremely impressed with how Kevin made sure we knew exactly how everything in our new car worked before we took ownership. Kevin even came in on his day off so we could pick up our new car when it was convenient for us. Now that is a salesperson who wants his customers happy. I would highly recommend Rosen and Kevin to anyone I know who is looking to buy a new car. Thanks!! More
Kevin did an excellent job of making us feel comfortable throughout the sales process. He and his manager worked with us on the price for quite some time, and then helped to find the exact vehicle (color c throughout the sales process. He and his manager worked with us on the price for quite some time, and then helped to find the exact vehicle (color combinations) that we were looking for. Kevin made us feel that we were old friends, not just someone in off the street with a wallet. More
I am 8 months pregnant and we were trying to buy a car that would be suitable for a growing family. I had recently gone through a terrible experience at another local Nissan dealership (Russ Darrow) durin that would be suitable for a growing family. I had recently gone through a terrible experience at another local Nissan dealership (Russ Darrow) during which my husband and I were lied to, manipulated, kept for more than 4 hours only to be told the details of the deal we had agreed on were no longer valid, etc... I was about to look into buying another brand of car when I went to Rosen Nissan in Milwaukee. I simply could not physically or emotionally handle the stress of trying to buy the car we wanted, particularly because of my pregnancy. From the moment we walked into Rosen Nissan to the moment we left (and subsequent follow-ups from the dealership), we were treated like VIPs. They were understanding of my situation, they ensured we were comfortable, they took the time to walk us through every detail and allow us the time we needed to make decisions. They never made us wait or tried to manipulate us into anything beyond what we were comfortable doing. We went home with a car we love and we are so happy that we bought this car from a dealer we genuinely trust and respect now. This was really important to us: that we did not pay money to a dealer that had tried to manipulate us, but rather we purchased our car from people who treated us with respect and thoughtfulness. So, we are thrilled that Rosen Nissan sold us our car and we will continue to go there for Service and all future car needs because they truly earned it. I cannot recommend them enough and particularly the individuals (Sherri, Erdgin, Jeff) who worked with us directly. Below is the review I gave the dealership on Google: BEST car buying experience we've ever had. After a very bad experience at a local competing dealership (Russ Darrow), we went to Rosen Nissan. From Sherri, our INCREDIBLE salesperson to the wonderful finance manager to Jeff Rosen and the rest of their fantastic staff, this was such a perfect and happy experience for us. I'm 8 months pregnant and I couldn't deal with another dealership that would give us the runaround for hours and hours, but Rosen Nissan was completely honest, up-front about all costs and so easy to work with. If you are buying a Nissan or a Kia in the Milwaukee area, I can't say enough great things about this dealership!! More
The customer service was excellent. Very professional, efficient, and accommodating. I walked into the dealership knowing what vehicle i wanted and what price I could afford. I talked with Kevin Berger w efficient, and accommodating. I walked into the dealership knowing what vehicle i wanted and what price I could afford. I talked with Kevin Berger who was very personable and friendly. Kevin also was very straight forward with pricing options and amenities. I was very happy with my experience. I would buy another car from this dealership and recommend others as well. More