Rosen Nissan Milwaukee
Milwaukee, WI
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After owning Toyotas since 1990, subsequently being dissapointed in their workmanship as of late and the particular West Allis dealership that I frequent, I decided it was time to 'try another automobi dissapointed in their workmanship as of late and the particular West Allis dealership that I frequent, I decided it was time to 'try another automobile brand.' I didn't take this lightly; after all, I have vocally cheerleaded Toyota since 1990. That has changed. I read in the 2012 Consumer Reports that the Nissan Versa was a very good automobile and I decided in November 2012 to try it. I walked into the Rosen dealership and was immediately taken care of; everyone was VERY helpful and seeing to it that I meet up with my salesperson, Madelyn Newman, whom I arranged a meeting (last minute, may I add) via the Nissan website. I felt Madelyn was totally professional, understanding and very, very accommodating to work with me with the purchase of a Nissan Versa. I explained I was going to surprise my daughter with a graduation present of the Versa, and told Madelyn how I wanted to go about surprising my daughter. I met Jeff Rosen who was so wonderful to talk with, and after discussing with me whether to sell my old vehicle or trade it in into Rosen, Jeff and Madelyn negotiated a price that was very acceptable for my 2001 Toyota Rav4. Madelyn then processed the paperwork, located the Onyx blue Versa I was looking for, called me immediately when she found it, and the rest is Rosen history. I really, really, REALLY appreciate the unpretentiousness of this dealership. As I have stated, I have been a LOYAL Toyota owner and have only dealt with a large dealership in West Allis, Wisconsin since 1990. This Toyota dealership has disappointed me, i.e., feeling like a 'tiny' cog in a wheel in their operation and too many other issues that I won't go into. This is a "I LOVE ROSEN REVIEW!" Rosen has a very customer-oriented mindset. Works for me! I, as a customer, feel like I'm important there. I believe one should, with buying a car; a very big purchase. Madelyn provided me with excellent customer service. Jeff Rosen came out personally to see me during the sales process. E. Fejzoski went through the financing with me when I picked up the Versa. Madelyn thoroughly went over the car with me, and before I drove away, had a checklist to go through to make sure I knew the car's 'bells and whistles'. I also wanted bumper side strips put on the car; that was handled in the most timely manner of one week (from ordering the part, to having the service person apply them to the car - in a shocking short amount of time - 20 minutes!!!). All in all, just an amazing car buying experience! When my other Toyota's time is up, I am DEFINITELY heading back to Rosen for another Nissan! I hope it's soon! More
Salesman, Andrew told us everything about the features of the SUV and more. That is what sold me. A SUV that had every thing I needed and didn't know I wanted. Love it. Kathy made it easy to get financing an the SUV and more. That is what sold me. A SUV that had every thing I needed and didn't know I wanted. Love it. Kathy made it easy to get financing and answered all our questions. What a treat to be able to drive it home within a few hours. Faith made the follow up calls to make sure we were happy, WE ARE. Thanks for being a great dealership that services the customer. More
Normally I am strictly a Chevy man, but after seeing the ads for the Nissan Altima I thought I would check it out. Being sceptical, I told Josh what my wants and needs were for a car he delivered perfectly. ads for the Nissan Altima I thought I would check it out. Being sceptical, I told Josh what my wants and needs were for a car he delivered perfectly. The color, price, payments, all with ease and no problems. Would have to definitely say this had to be my best car buying experience. Way to go Rosen Nissan (Josh) for converting a Chevy man to a Nissan man. More
First, I would like to say, we have purchased 4 new cars from Rosen Nissan in the last 12 months. The whole experience with this dealership has been exceptional. For all 4 purchases, we have worked with Cha from Rosen Nissan in the last 12 months. The whole experience with this dealership has been exceptional. For all 4 purchases, we have worked with Charlie, Rico and Kathy in finance. I personally have purchased many new cars over the last 22 years and I have NEVER met or dealt with such a phenomenal group of sales/finance people. Every time I've been at the dealership for whatever reason, they always make it a point to say hello and ask how I'm doing and how everything is going. In my years of buying new cars (this latest is new car #11), I have never had such a great experience from any dealership, which also includes another local Nissan Dealer to compare with. Because of the treatment and overall buying experience given to me by Charlie, Rico and Kathy, they have gained a life long repeat customer! I strongly recommend Rosen Nissan to anyone who is in the market for a new or used car. Sincerely, Matt More
Would work again with Nick in a heart beat.... Nick was professional and caring, even though we didn't get the car through there, I would recommend Faith and Nick again! professional and caring, even though we didn't get the car through there, I would recommend Faith and Nick again! More
We have purchased 5 new vehicles from the Rosen family of dealerships over the last 4 years. Every experience has been a good one. We have always been treated with respect. We do our homework on pricing b dealerships over the last 4 years. Every experience has been a good one. We have always been treated with respect. We do our homework on pricing beforehand every time we buy. There is always some negotiating involved, but every deal has been handled fairly with Rosen- and considering we purchase so often, our trade-in value has proven how fairly we have been treated with every purchase. Jeff Rosen is an extremely active owner- he is available to answer questions and he personally put together the last deal we made (though it was across state lines at a Rosen Mazda Waukegan dealership in Illinois.) Waukegan was just as pleasant to deal with as Rosen Nissan was. We service all of our vehicles with Rosen as well- the service department is just as pleasant to deal with as new car sales. I would recommend the Rosen family of dealers to anyone. Jeff and Julie Vermilyea More
If you want buy a new car Rosen Nissan and Kevin Berger are the people you want to talk to. Kevin has been with Rosen for many many years. My family as bought or leased 4 Rogues from Kevin in the past ye are the people you want to talk to. Kevin has been with Rosen for many many years. My family as bought or leased 4 Rogues from Kevin in the past year. Kevin will sell you the car you need. Not the car you want. I have been buying cars for over 40 years and Kevin is the first salesman I would ever go back to for another new car...... Go See Kevin. More
I had taken my vehicle in for oil change service and had an issue that was initially handled poorly by the service manager. However, after speaking with Jeff Rosen, he was very courteous and professional in an issue that was initially handled poorly by the service manager. However, after speaking with Jeff Rosen, he was very courteous and professional in resolving the matter. I very much appreciated the fact that he took the time to personally contact me after my initial review. It was obvious from speaking to him that my business was important to him. Thank you Jeff for taking the time to rectify the situation and I will be happy to return with my business in the future. More
My experience at Rosen Nissan Milwaukee was wonderful. My salesman, Anthony Weide was knowlegable of the product, friendl and made my experience comfortable and enjoyable. He was prepared for our meeting My salesman, Anthony Weide was knowlegable of the product, friendl and made my experience comfortable and enjoyable. He was prepared for our meeting and has continued to be readily available if i have had questionsy The dealership itself was friendly and i will definitely be going back in the future. More
It was a good experience all around There was no pressure The staff was friendly and i got the car I wanted at the price I was looking for I would recommend this dealship . The staff was friendly and i got the car I wanted at the price I was looking for I would recommend this dealship . More