Rosen Nissan Milwaukee

This is the dealership I bought my vehicle from and go back for maintenance and other issues from time to time. I had an oil change during which the hood of my car get dented. To add insult to injury, back for maintenance and other issues from time to time. I had an oil change during which the hood of my car get dented. To add insult to injury, it took me being a friend of someone who worked at the dealership to get it fixed. Suffice it to say, I take it to a trusted mechanic now for my regular maintenance. The person I dealt with was quite rude and they really waste your time and give you the run around. Now, when purchasing the vehicle I bought some extra protection. The department I was dealing with to get some covered repairs handled is uncommunicative and ignore many message. After receiving no response to my queries I asked to get in contact with a manager who is yet to get back to me. Basically they don't want to know you after they take your money. The mechanic staff are often curt and rude and simple emails and messages remain unresponded to. It makes dealing with extremely simple issues time consuming and frustrating. This is my assessment after several interactions. More

I would never consider going to any other car dealer except Rosen Nissan. Kevin Berger is my nomination for the best Nissan saleperson in the universe. I trust this dealership; the service department is except Rosen Nissan. Kevin Berger is my nomination for the best Nissan saleperson in the universe. I trust this dealership; the service department is excellent. I have no worries that I will not get the best deal for me and my family. Thanks Rosen Nissan for years of great deals and service. More

Anthony did a great job!!!! I am a Parts manager at a dealership called Thermo King, so i know how dearships work. He was quick, frendly, and was on point with all the questions I had for him. My exper dealership called Thermo King, so i know how dearships work. He was quick, frendly, and was on point with all the questions I had for him. My experience was more then great, it seemed like i knew him for a long time. Thanks for all the help and I'm looking forward joining the Nissian family. More

Hello I recently purchased a car from Rosen Nissan in Hello I recently purchased a car from Rosen Nissan in Milwaukee, WI. & I had the pleassure to work with Patrick Earl. He was friendly, patient, k Hello I recently purchased a car from Rosen Nissan in Milwaukee, WI. & I had the pleassure to work with Patrick Earl. He was friendly, patient, knowledgable & overall listened to what my needs/wants were in a vehicle. I did not feel pressure or ripped off. I feel he gave me the best deal I could get for a new car. My overall experience was amazing, but I will say that is mainly due to Patrick. Rosen Nissan is extremely lucky to have such a valued employee on their team. More

Great dealer, worked with me to get the car I wanted, when other dealers came up short!!! Sherri & Jeff Make a great team!!!!!!!!! Highly recommend!!!!!! Thanks for dealing with me! when other dealers came up short!!! Sherri & Jeff Make a great team!!!!!!!!! Highly recommend!!!!!! Thanks for dealing with me! More

Anthony made us feel like part of the Nissan family. Warm, welcoming, knowledgeable, charming, witty. Other Dealerships only wish they had Anthony on their team. Valueable team member. It was worth the Warm, welcoming, knowledgeable, charming, witty. Other Dealerships only wish they had Anthony on their team. Valueable team member. It was worth the drive out to Rosen. Thank you, Thank you. Love the Altima More

I enjoyed working with this dealership. I had friends who recommend me to them. I felt no pressure from Jeff or any of the staff. I told him the prices I needed and he came with it. Faith is great she called recommend me to them. I felt no pressure from Jeff or any of the staff. I told him the prices I needed and he came with it. Faith is great she called me and asked how the service was. I felt like I was talking to a friend.i will always come back here. Special thanks Jeff and faith. More

I would be in Milwaukee to drop a friend at the airport and decided to get a needed oil change on the way home. After checking internet coupon deals I thought the Rosen "total package" would do nicely. It and decided to get a needed oil change on the way home. After checking internet coupon deals I thought the Rosen "total package" would do nicely. It included oil and filter, various inspections,tire rotation, fluid top off, and car wash. All went well at the dealership until it was time to leave and I found the tires I had marked at home had not changed position. The service writer apologized, said the tech must have missed the "package" deal on the paperwork due to the high volume of the day, and offered up two future oil changes for my troubles. Sorry, still smells like scam to me. More

Wonderful dealership! Trust me, you won't be disappointed! From the receptionist to the sale to finalizing the deal, Rosen is a GREAT dealership to work with. I chose Madelyn Newman again as m disappointed! From the receptionist to the sale to finalizing the deal, Rosen is a GREAT dealership to work with. I chose Madelyn Newman again as my salesperson. I purchased a 2012 Nissan Versa in November 2012 for my daughter. She loves the car. In January 2013 I again chose Madelyn; maybe it's because I am female and I feel more comfortable with a 'deal' from a woman. Jeff Rosen stopped by while we were talking; great guy. This is a dealership I will go back to again and again. I will tell anyone who wants a car to go to Rosen. Can't say enough good things about Rosen! More

I have already given very high praise to the sales team and based on that experience alone it would bring me back for my next new car. First, even though this write up will list some failures, the end and based on that experience alone it would bring me back for my next new car. First, even though this write up will list some failures, the end result far exceeded my expectations. I wanted to take this negative situation and show how important customers are to Rosen. I am not going to go into specific details, but it boils down to 4 service visits where I left the dealership extremely unhappy. All the issues I had were with a very unfriendly employee not ordering parts like they were supposed too, and poor workmanship which caused further service visits. I would like to point out the employee who really was the main culprit in my service failures is no longer an employee at Rosen! I would also like to make a point to say that David, Bob and Tom all tried their hardest to rectify the whole situation that was created. They went above and beyond to try and fix the situation to make sure I left happy. Here is the most surprising thing of this whole situation. It's surprising because I have never experienced this from any other dealership in my years of purchasing new cars and dealing with dealer service departments. I was sitting in my office and my cell phone rang. I answered and it was Jeff Rosen himself to discuss my issues in the service department. This was not a rushed conversation and he was genuinely sincere and seemed somewhat embarrassed that I had so many issues with his service department. Without going into specifics, Jeff made sure I was taken care of. Knowing that an owner truly cares that much about the end result and the perception his customers have of his dealership completely took me by surprise. Life isn't perfect and things happen! It's what someone does to rectify the situation that matters! For that, I will always go back to Rosen Nissan! Matt Milwaukee More