Rosen Nissan of Madison - Service Center

Happy I gave them a try! First time customer. Super happy that I gave them a try. Professional, FAST, comprehensive service; start to finish! This is my new oil change place! First time customer. Super happy that I gave them a try. Professional, FAST, comprehensive service; start to finish! This is my new oil change place! More

Very Good Experience Brought our vehicle in to take care of recent recall. My wife and I found the service personnel to be very pleasant and professional. They kept us a Brought our vehicle in to take care of recent recall. My wife and I found the service personnel to be very pleasant and professional. They kept us apprised of the status of our vehicle and it was finished in the time promised. Before leaving they fully summarized what work was performed on the vehicle and answered our questions. Overall, we were very pleased with the service. More

very professional and knowledgeable I was visiting from out of town and had a problem with my steering. The employees at Rosen took care of the problem in a timely manner. I was visiting from out of town and had a problem with my steering. The employees at Rosen took care of the problem in a timely manner. More

Great first impressions of new owner I was wondering if new ownership of the service center would carry over the great service I'd had before. It appears that it has and I was very please I was wondering if new ownership of the service center would carry over the great service I'd had before. It appears that it has and I was very pleased. More

Part Replacement The service was excellent. The staff was very friendly and helpful. Aly Mohr answered any questions I had and made sure my experience was satisfactory The service was excellent. The staff was very friendly and helpful. Aly Mohr answered any questions I had and made sure my experience was satisfactory. Timeframe was exactly what I was told, actually slightly faster. More

Friendly Staff The staff was very friendly and helpful, they explained what the inspection performed on my car meant and made helpful suggestions. The service was qu The staff was very friendly and helpful, they explained what the inspection performed on my car meant and made helpful suggestions. The service was quick and the hot cocoa in the waiting area was great. Definitely recommend. More

Oil change The service was helpful and prompt. They had a nice waiting room with coffee, tea, popcorn and even fruit snacks. My technician went over the service The service was helpful and prompt. They had a nice waiting room with coffee, tea, popcorn and even fruit snacks. My technician went over the service done to my car and potential work that could be upcoming. More

Oil Change and Tire Rotation My first visit to the Rosen dealership for an oil change and a tire rotation was excellent. I was happy to see that Aly Mohr and David DeShazer were t My first visit to the Rosen dealership for an oil change and a tire rotation was excellent. I was happy to see that Aly Mohr and David DeShazer were there. They both talked to me and explained things to me and gave me some quotes for some tires that I need to get before winter. They also explained some of the highlights of things that are offered at Rosen such as free tire rotation with a tire purchase. More

Oil change Bill Buchanan was our service representative. He was very friendly and efficient. Our oil change was done quickly yet thoroughly. It was completed Bill Buchanan was our service representative. He was very friendly and efficient. Our oil change was done quickly yet thoroughly. It was completed in 30 minutes as promised including a free car wash. Good staff here! More

Service Bill was wonderful in the service department. I felt he did not try to sell something I didn't need. Very satisfied. Fast friendly service. Bill was wonderful in the service department. I felt he did not try to sell something I didn't need. Very satisfied. Fast friendly service. More