115 Reviews of Rosen Nissan of Madison - Service Center
Amazing service!! Great throughly check my car and made sure they knew what the issue was before fixing my car. I would recommend this service center to anyway with a N Great throughly check my car and made sure they knew what the issue was before fixing my car. I would recommend this service center to anyway with a Nissan!! More
Installation of Leaf accessories The service department installed previously purchased accessories for my new Leaf. Everyone was helpful and it all went smoothly. I am very pleased wi The service department installed previously purchased accessories for my new Leaf. Everyone was helpful and it all went smoothly. I am very pleased with the results. More
A Good Experience They were very professional and did not charge me for a diagnostic that would probably not have found the source of the problem without leaving the ca They were very professional and did not charge me for a diagnostic that would probably not have found the source of the problem without leaving the car overnight. Their waiting area is very nice with free popcorn and beverages and good wi-fi. This is not my regular dealer, but I would come back again if I have car problems again in Madison. More
Great Service on Saturday Morning! Great Customer Service, Great Service, Great knowledge. Great speed of service. We will be back for service in the future. with out a doubt. Thanks! Great Customer Service, Great Service, Great knowledge. Great speed of service. We will be back for service in the future. with out a doubt. Thanks! More
Fast and super friendly! My radio/XM was not working. They got me in right away and 20 minutes later all was good. It was simply some wiring that was loose. Great and frien My radio/XM was not working. They got me in right away and 20 minutes later all was good. It was simply some wiring that was loose. Great and friendly service with a smile! More
Great service - customer for life I purchased a used 2013 Rogue from a small lot dealer a little over a year ago. The car is great but I knew that from the experience I had on the lot I purchased a used 2013 Rogue from a small lot dealer a little over a year ago. The car is great but I knew that from the experience I had on the lot I would be needing to do some maintenance and repairs in the years to come. I had a tire maintenance light come on and a few nagging issues with the passenger side steering control on the front end, as well as a heat shield that was not on properly. I called and got ahold of Bill and was told a spot was open in just a few days time. Not only was I taken care of immediately when I requested it, but a loaner was given. They did a full diagnostic and realized that most everything was due to some worn breaks and rotors. They replaced my brakes, took care of all of my other issues, at a cost that was much less than I anticipated and did it all in under 6 hours. I feel like I found the service center of my dreams with patient staff who walked me through everything and wanted to make sure that my safety came first as well as keeping a keen eye on my pocket book so that I did not need to spend a small fortune to keep my car moving. Rosen Nissan has a customer for life, when (or if I ever decide to replace this vehicle) I will plan on using them for any future purposes. Simple amazing staff and service! More
Always receive friendly service. Rosen Nissan's service department has been great the last 3 years I have taken my Rogue there for service. Always friendly, professional and reasonab Rosen Nissan's service department has been great the last 3 years I have taken my Rogue there for service. Always friendly, professional and reasonably priced. More
Good Service Accomplished oil change tire rotation and inspection quickly and completely. Installed new wipers. Some very good suggestions for tires in the future. Accomplished oil change tire rotation and inspection quickly and completely. Installed new wipers. Some very good suggestions for tires in the future. Car wash was a bonus. Aly and other staff were very friendly and helpful. We have been servicing our versa here since purchased new in 2008. More
Excellent customer service Excellent service. Excellent customer services shown by Aly and David, The Nissan Service Advisors i always deal with. You kept updated about the prog Excellent service. Excellent customer services shown by Aly and David, The Nissan Service Advisors i always deal with. You kept updated about the progress whenever you go for service. More
AMAZING SERVICE my car would not start the morning I was headed out of town for vacation. I had my car jump started and drove to the end dealership arriving 15 minut my car would not start the morning I was headed out of town for vacation. I had my car jump started and drove to the end dealership arriving 15 minutes before they opened. I was suprised when the service door opened. I was greeted by Bill. He was excellent. Called for one of the techs and they took my car into the service area. I got a chance to have a very nice cup of fresh ground coffee while I was waiting. Within ten minutes Bill informed me that I needed a new battery and I would be all set within 30 minutes. While I waited every service advisors all came to check in on me. the two ladies in the service area are also very nice to chat with. So in short they had my car fixed in under 30 minutes and they even washed it!! This was by far the best service I have ever had. More