Rosen Nissan of Madison - Service Center

Another Great Service experience I received excellent service, the best really. The service manager got me in right away and he and the other service center woman couldn't have treat I received excellent service, the best really. The service manager got me in right away and he and the other service center woman couldn't have treated me better. The service manager kept me informed from the start and from then on I was really pleased with the service. More

It exceeded my expectations. They greeted me while I got out of my car, told me what was wrong, how much it would cost, and then washed my car. They greeted me while I got out of my car, told me what was wrong, how much it would cost, and then washed my car. More

Great service! Everything from sale to service has been excellent. Great staff and timely service! They ensured everything was taken care of! Looking forward to buy Everything from sale to service has been excellent. Great staff and timely service! They ensured everything was taken care of! Looking forward to buying my next vehicle there in the future! More

Service on my Rougue Went very well. Very professional. Not happy that have to leave a message an have them call back to schedule an appointment for service and not talk Went very well. Very professional. Not happy that have to leave a message an have them call back to schedule an appointment for service and not talk to someone when you call More

Continued work on an ongoing problem. The service department at Rosen continues to diligently work on an issue with a gas valve on my rogue. They have replaced several parts along the way The service department at Rosen continues to diligently work on an issue with a gas valve on my rogue. They have replaced several parts along the way . Every time they are kind, courteous and caring. It has been a frustrating experience, but they have been fantastic every step of the way. More

Great Experience Service performed on time and in a timely manner! Free car wash with service is very nice! Waiting area is comfortable. People are friendly and infor Service performed on time and in a timely manner! Free car wash with service is very nice! Waiting area is comfortable. People are friendly and informative. More

It wasn't what I was expecting They told me 45 minutess, I ended up waiting an hour and 45 minutes. Customers that came in way after me get their car back first. Then once I got my They told me 45 minutess, I ended up waiting an hour and 45 minutes. Customers that came in way after me get their car back first. Then once I got my car back they forgot to secure my airflow vent and my car stopped in the middle of traffic, which means that they didn't test drive it to make sure it was functioning correctly. The technician then decided to say "Oops I forgot to secure the airflow vent" if my car had stopped anywhere else that would've been extremely dangerous. More

Oil change/tire rotation Always a good experience at Rosen Nissan of Madison. Customer service personnel are always professional and helpful. Work done in a timely manner an Always a good experience at Rosen Nissan of Madison. Customer service personnel are always professional and helpful. Work done in a timely manner and no problems. More

Pre Winter Oil Change Ally was great reviewing my request with what was needed. She even came out to question if I still wanted to go through with the oil change as it was Ally was great reviewing my request with what was needed. She even came out to question if I still wanted to go through with the oil change as it was under 2000 miles since my last oil change. Winter preparation is important - so yes. Thank you Rosen for help get the Juke ready. More

fast pleasant and complete I had fast and complete service. they were nice and gave me a complete report in the end. I miss Kayser but hope this dealer will be equal or better I had fast and complete service. they were nice and gave me a complete report in the end. I miss Kayser but hope this dealer will be equal or better Thank you More