Rosen Nissan of Madison - Service Center

Great service, no pressure Bill Buchanan has been an outstanding source of auto service information and helped me with issues I have had in a friendly and professional manner. Bill Buchanan has been an outstanding source of auto service information and helped me with issues I have had in a friendly and professional manner. He's one of the good ones. More

Friendly, Fast, Efficient My 2015 Nissan Murano was in for regular service and two "recall notices". The service was excellent. The service advisor, Bill Buchanan, said the w My 2015 Nissan Murano was in for regular service and two "recall notices". The service was excellent. The service advisor, Bill Buchanan, said the work would take approximately ninety minutes and the car was ready well within that time frame. The waiting area was comfortable and quiet. The loyalty manager/owner, Angela Foresta, welcomed me to the center, gave me her card, and told me to call her if I had any issues with the car. I was impressed. In today's environment, the servicing of anything is like a "transaction;"cold, impersonal, and apathetic. Thank you, Rosen Nissan, for setting a new standard; one where the customer feels like a client. M. Block More

Happy. David is very nice employee. He is good he greed you with a smile and her face make you comfortable and your service is done thank . David is very nice employee. He is good he greed you with a smile and her face make you comfortable and your service is done thank . More

Imediate and friendly service Had air conditioner repaired all other dealers said could not be repaired and had great service numerous times had new tires and brakes put on auto. V Had air conditioner repaired all other dealers said could not be repaired and had great service numerous times had new tires and brakes put on auto. Very satisfied with service More

Excellent service visit I had my vehicle serviced at the Rosen Nissan of Madison, WI. Amazing service as always! I love the friendliness of the service department. I also app I had my vehicle serviced at the Rosen Nissan of Madison, WI. Amazing service as always! I love the friendliness of the service department. I also appreciate the great hours. More

Recall handled quickly and professionally I brought my Versa to Rosen to handle a recall. They got me scheduled within 2 days from my call, performed the service in 4 hours (well within the am I brought my Versa to Rosen to handle a recall. They got me scheduled within 2 days from my call, performed the service in 4 hours (well within the amount of time they quoted), and gave me a ride both ways. They suggested some upcoming maintenance needed, but weren't pushy about it in any way. Great experience, highly recommended! More

Professional, but personal attention Have a problem with the air conditioner, and Aly got me in ASAP to fix the problem. Aly Mohr is always helpful, and gets the job done to my satisfac Have a problem with the air conditioner, and Aly got me in ASAP to fix the problem. Aly Mohr is always helpful, and gets the job done to my satisfaction. She goes way beyond what she has to do to make sure I am happy with the job done. If I have a problem of any kind, I always call Aly because she makes me feel I am her first priority when it comes to customer service, and I really appreciate it. I go to Rosen because Aly is there. More

Very Professional and Dedicated to fixing taxing problem I have a 2013 Nissan Sentra that has had a problem with one of my engine warning lights turned on. The problem was not an easy text book problem so I I have a 2013 Nissan Sentra that has had a problem with one of my engine warning lights turned on. The problem was not an easy text book problem so I needed to take it in more than once. The service writer Aly Mohr and the service manager Bill Buchanan were wonderful to work with. They made sure that all options were explored to solve the problem and that I got the work done before my warranty expired. Friendly, informative, and dedicated to getting the job done are ways that I would describe them. I highly recommend this dealership. More

Fast, Friendly and Trusted servcie! I love my Nissan Altima and having it serviced @ Rosen was a pleasure too. Aly was out going and pleasant to work with and made my experience awesome. I love my Nissan Altima and having it serviced @ Rosen was a pleasure too. Aly was out going and pleasant to work with and made my experience awesome. I will definitely be back for my next service. Thanks Rosen and Aly. More

contiued excellence I have been having Rosen Nissan take care of my pathfinder since it was new. I have only taken it to 2 other places and the price was more expensive a I have been having Rosen Nissan take care of my pathfinder since it was new. I have only taken it to 2 other places and the price was more expensive and the same service took longer. I travel for work and Aly Mohr has always been able to find me an appointment for service and keeps me on top of the recall information. The staff is great and they have a nice waiting area for working or relaxing. Top notch place of business. More