Rosen Kia Milwaukee - Service Center

I had this appointment on Saturday. It took the dealership about two hours to complete the scheduled oil change. It took the dealership about two hours to complete the scheduled oil change. More

Im able to get an appointment to accommodate my schedule and they are able to get me in and out my appointment. and they are able to get me in and out my appointment. More

No one called when service was completed on car. We finally called there at 5:15 and Barely made pickup before closing. We finally called there at 5:15 and Barely made pickup before closing. More

I was told it would be about an hour for my oil change and tire rotation (I had an appointment scheduled). At 2 hrs 20 minutes I couldn't find anyone and had to call service. It went to rosen nissan next and tire rotation (I had an appointment scheduled). At 2 hrs 20 minutes I couldn't find anyone and had to call service. It went to rosen nissan next door. Found out I was forgotten about and person said he was the only person there. I was not charged for the service, but even so that was a horrible experience. More

Keith was fantastic. He followed thru and took care of things just like he said he would. He followed thru and took care of things just like he said he would. More

I would recommend this business,, but when I was quoted a price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in the future. More

The main complaint was concerning the shuttle service. It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the c It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the car washed after service. Otherwise the oil change was fine. More

I was impressed at the cleanliness of the entire building and the waiting room was comfortable and the waiting room was comfortable More

Everyone was extremely pleasant Though I wish the gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll sti gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll stick with my personal mechanic More