
Rosen Kia Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 3:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 211 reviews
I would recommend this business,, but when I was quoted a price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in price, they surprised me by not telling me about the labor charges. I would recommend the service people make sure they do that for all services in the future. More
The main complaint was concerning the shuttle service. It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the c It was very unreliable and it caused us some grief cause we had a rearrange appointments. One more thing they seem to have overlooked as having the car washed after service. Otherwise the oil change was fine. More
Patient salesman Steven satisfied all of our questions helping us find the right vehicle for our new car purchase. We are very happy to have purchased through Rosen. helping us find the right vehicle for our new car purchase. We are very happy to have purchased through Rosen. More
Everyone was extremely pleasant Though I wish the gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll sti gentleman helping me knew more about Kia’s because he couldn’t answer my questions He was new to kia That would be my main issue So I’ll stick with my personal mechanic More
I've had my car in twice for a check engine light and neither time could they tell me why the check engine light was coming on. They also claim there is no history of a check engine light, which I find neither time could they tell me why the check engine light was coming on. They also claim there is no history of a check engine light, which I find impossible. The check engine light is on again and I am dreading calling. More
Took Kia telluride in for routine service that was pre paid for. Was told I also needed all wheel drive service for $299.95 and coolant exchange for $249.94. Was expecting to pay about $550 plus tax at paid for. Was told I also needed all wheel drive service for $299.95 and coolant exchange for $249.94. Was expecting to pay about $550 plus tax at checkout. At checkout (5 hours later!!), I was handed a bill for $779 and some cents. I thought they must have done some extra service without notifying me, which I was upset about, but they did not! Nope- just added $230 to the bill. Someone else might have paid this but I argued the bill and was asked to go back to the waiting room so they could figure it out. He (nice enough man) came out to the waiting room and had “got it down”somewhat; I don’t remember the amount, but still too much. When I questioned the labor cost and parts, it came down more to $633. He stated he gave me a discount. When I stated that although that was better, it still seemed to be more than the $550 I was quoted plus tax. When we walked over to check out, I mentioned that I was just texting my daughter in law, who is an attorney, to see how they can just do this (she really is and i I really was). After mentioning this, the final bill I got was $579.20! Mathematically, that is the initial $550 that I was quoted plus tax. They didn’t give me any discount! I just got charged what I should have been charged- and only after several arguments with them. Check yours bills before you go handing them money !! I have to continue to go there for regular maintenance as it’s paid for until 2029, but will not have them do any other services for me. More
Great coffee machine. Laughable sitting area. Looks more like a kiddie play area; not for adults. I would not dare try to sit in such low chairs. I don't have the strength Laughable sitting area. Looks more like a kiddie play area; not for adults. I would not dare try to sit in such low chairs. I don't have the strength in my legs to get myself back up again. And those high stools I did sit in; not very comfortable either. For over the hour I had to wait. Not every customer you have are in great shape. I'm elderly and slightly disabled!! Your employees all were very pleasant. Friendly and kind. More