Rosen Hyundai of Algonquin - Service Center

Great service The service department is amazing, they always tell me in detail what was worked on and never try and upsell me in anything I don’t need. I usually ha The service department is amazing, they always tell me in detail what was worked on and never try and upsell me in anything I don’t need. I usually have my toddler with me and they make sure to get me in and out as fast as they can. More

Great Dealeship I have been buying vehicles from Rosen Hyundai since they have opened their doors. Always a friendly and knowledgable group of sale people. I was in I have been buying vehicles from Rosen Hyundai since they have opened their doors. Always a friendly and knowledgable group of sale people. I was in there on a Saturday having my Tuson serviced and took a look at the Santa Fe. John and I were talking and told him to work up some numbers. John was great to talk with knew the vehicle and all the perks that came with it. I ended up buying my 12th vehicle from Rosen. More

Fixed Right the First Time I purchased a 2018 Genesis G90 in January 2018. The AM radio reception was atrocious - what little could be heard over the static. I took it in for I purchased a 2018 Genesis G90 in January 2018. The AM radio reception was atrocious - what little could be heard over the static. I took it in for the radio to be repaired. I told Patti, the service advisor, I wanted to speak to the person who was going to perform the work. Dan called me and explained the procedures he was going to employ, which included removing several interior panels. I was extremely apprehensive that the result would be squeaks and rattles. Within a week of the repair being completed I drove the car to Florida. The radio worked perfectly, no squeaks and no rattles. I have been accused of being more than a little picky. I examined the interior panels that were removed and had Dan not told me they had been removed and reinstalled I would not know they had been removed. More

Fraudulent business practices I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After pu I purchased a new car that had was defective. It had a incorrectly installed windshield. This defect allowed rain in come inside the vehicle. After purchasing this vehicle I realized the new moisture stains. This vehicle should not have been sold as a new vehicle. After 2 service appointments the car I picked up had duct tape on the windshield... Is this how they fix an improperly installed windshield More

Rude treatment! I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my car and where's the keys. He never reviewed the work to be done. When completed. He said sign here and that was it. No discussion of what was done. It's hard to convey how rude he was when I arrived. I'll go to another Hyundai dealership next time. More

Good attention to detail I called for a minor recall repair and oil change. Nut I was informed of a couple of other things which were due. I was scheduled for a four hour wind I called for a minor recall repair and oil change. Nut I was informed of a couple of other things which were due. I was scheduled for a four hour window rather quickly. When I arrived everything was as I was told on the phone. Steven told me he could have someone drive me home but I did not need it.I came back in three hours and forty five minutes and the call was waiting for me. My exit was quick. If there was one concern, my keys were left in my unattended unlocked car which questions their commitment to security. More

new car purchase we went in for service and to look at new cars. henry was our salesman and provided excellent service. he handled all the questions we had and ended u we went in for service and to look at new cars. henry was our salesman and provided excellent service. he handled all the questions we had and ended up selling us our new elantra. More