Rosen Hyundai of Algonquin - Service Center

Patti Burgess goes above and beyond to met my service needs and make the appointment fit my schedule. needs and make the appointment fit my schedule. More

Monika coordinated my service. She was very pleasant and easy to comunicate with. I had a transfer case oil leak and the extended warranty company decided to go next higher assembl She was very pleasant and easy to comunicate with. I had a transfer case oil leak and the extended warranty company decided to go next higher assembly and replace the whole transfer case. I had a problem with the replacement and Monika coordinated with the warranty company for a second replacement which so far is working fine. More

Friendly staff,service was thorough and quick nice waiting area,clean dealership sales staff answered all questions about new vehicles waiting area,clean dealership sales staff answered all questions about new vehicles More

Always a pleasure taking my car in for service. Fast and friendly! In and out! Fast and friendly! In and out! More

Working with Monika very nice girl, lets me know what’s going on with my car going on with my car More

Very professional and reliable dealer for Hyundai service. Went only for an oil change and was in and out, in 30 minutes even when they were super busy. Their staff is super friendly and helpful. I h service. Went only for an oil change and was in and out, in 30 minutes even when they were super busy. Their staff is super friendly and helpful. I highly recommend. More

The dealer was very quick with my oil change which was great. I was there at 7am and out the door by 740am, however, I made one request to the lady who initially took possession of my car because my tires great. I was there at 7am and out the door by 740am, however, I made one request to the lady who initially took possession of my car because my tires have nitrogen in them so I specifically said DO NOT touch the tires with any regular air and they did anyways. I asked the guy who brought me my car if they touched it and he said no even though clearly on the paperwork it said they did, so he lied. Then I called back to let them know of the mistake and the lady who answered instead of apologizing when I asked them not to do something and they did it anyways she said, “oh it doesn’t matter it’s fine”. Idc if you think it’s fine, I specifically said DO NOT do it and you did anyways and then lied to me about it when I asked. I even took a picture of the tire pressure numbers when I brought it in and they were all higher when I left. Service was great, I would just prefer not to be lied to my face and also listen to the customer when they specifically ask you not to touch something. More

Brent in service was very helpful in getting my car in as soon as it arrived via tow. Jamahl Mumford kept me abreast of what was going on with my car, what they found, cost, and completion. Everyone eas pl soon as it arrived via tow. Jamahl Mumford kept me abreast of what was going on with my car, what they found, cost, and completion. Everyone eas pleasant to deal with. I will definitely recommend your facility to my friends. Also, the facility itself was very clean. More

I had my leased GV60 serviced by the Genesis service department of this dealership. Patti B coordinated the service pickup and return. I was provided a new G70 for the day my car was serviced. Patti i department of this dealership. Patti B coordinated the service pickup and return. I was provided a new G70 for the day my car was serviced. Patti is the friendliest and most helpful car service rep I have ever encountered. Couldn’t say enough about the Genesis valet maintenance program! More

Great experience with service department. Thorough, professional and trustworthy. Never an upsell push from them and I consider myself fortunate to have this dealership close by. Thorough, professional and trustworthy. Never an upsell push from them and I consider myself fortunate to have this dealership close by. More