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Rosen Hyundai of Algonquin - Service Center

Algonquin, IL

4.4
66 Reviews

66 Reviews of Rosen Hyundai of Algonquin - Service Center

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February 18, 2025

Very easy to get in and make a service appointment. The mechanic was quick to make the repair. The issue was covered under their warranty! Thank you! More

by Lisa L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Feb 19, 2025 -

Rosen Hyundai of Algonquin responded

We're pleased to hear you had such a seamless experience with our service team at Rosen Hyundai of Algonquin. Take care!

February 16, 2025

I had an app/connected services issue with my remote start. I spoke with Patti B in service. She immediately sent someone to my office nearby who took care of the problem while I was at work. Outstan More

by Michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Burgess
Feb 19, 2025 -

Rosen Hyundai of Algonquin responded

We appreciate your kind words about our team's commitment. Thank you for choosing Rosen Hyundai of Algonquin.

February 12, 2025

Excellent service, polite and attentive staff. Well equipped waiting room. Repairs were done neatly and professionally. Will definitely come back to them for a new car. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Rosen Hyundai of Algonquin responded

Thank you for sharing your experience with Rosen Hyundai of Algonquin. We look forward to serving you again when you're ready for a new car.

February 11, 2025

Great service & communication. Did all they said they they would. Car came back much cleaner & on time. Great folks to do business with More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti & Isaac
Feb 12, 2025 -

Rosen Hyundai of Algonquin responded

Thank you for choosing Rosen Hyundai of Algonquin. We're pleased to know you're satisfied with our service and communication.

February 08, 2025

I never met my service advisor in person, nor have I ever been to Rosens. I have to say, I was amazed at the service I received. I had to have car towed in. Ryan called when car arrived and when the assessme More

by Ahldee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service advisor. Cashier who took my payment
Feb 08, 2025 -

Rosen Hyundai of Algonquin responded

Thank you for sharing your experience with Rosen Hyundai of Algonquin. It's great to hear that our team took care of everything professionally and efficiently, including working with CarShield. We look forward to serving you again for any future car needs.

February 08, 2025

Went in for service on my elantra n. The girl in the service department was very helpful and I’m sorry i didn’t get her name, but she was very knowledgeable. Car was in for a recall and More

by Rlwade55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Feb 12, 2025 -

Rosen Hyundai of Algonquin responded

We're glad to hear that you had a great experience during the recall and oil change process at Rosen Hyundai of Algonquin. Thank you for sharing your positive feedback about our team. Take care!

February 05, 2025

Service is excellent! Will always choose this dealership to buy and service my vehicles. Love this place! More

by keith_golchert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rosen Hyundai of Algonquin responded

Thank you for choosing Rosen Hyundai of Algonquin. We are thrilled to know you had an excellent experience with our team and look forward to serving your vehicle needs.

February 04, 2025

Have been going here for oil changes. Used to cost me $35.00 for my Elantra. Today it cost a whopping $71.00 for the same thing. Will be going elsewhere for a reasonable deal. This was ri More

by Mycar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department-Monica K
February 01, 2025

Overall, good service. I brought my vehicle here for regular maintenance (oil change and tire rotation). The staff was friendly. The missed stars are because I think they r More

by Nick
Recommend Dealer
Yes
Employees Worked With
Service staff
Feb 03, 2025 -

Rosen Hyundai of Algonquin responded

Nick, We are glad to learn about the friendly experience you had with our Service Team. However, I would like to speak with you about the checklist that was completed on your vehicle. Whenever you're able, please send me an email with your contact information so we may discuss this further. Best regards, Jeff Bravieri Service Manager jeff.bravieri@rosenautogroup.com

January 23, 2025

Patti Burgess is always very cordial and gets my vehicle done and completed in a timely manner. Treats me like the only customer she has in a very professional way. Thank you Patti More

by lenmiele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people !!
Jan 25, 2025 -

Rosen Hyundai of Algonquin responded

We're glad our team consistently delivers a professional experience with your vehicle at Rosen Hyundai of Algonquin. Thank you for sharing your thoughts.

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