Rosen Hyundai of Algonquin

Fantastic Staff,Clean Facility, Overall perfect experience ! Greeted the second i walked into the door by an extremely friendly and smiling gentlemen. Rami did an outstanding job not being too pushy, and asking Greeted the second i walked into the door by an extremely friendly and smiling gentlemen. Rami did an outstanding job not being too pushy, and asking me the right questions no other dealership bothered with. Did not know exactly what Hyundai had to offer, explained to Rami exactly what i needed in a car and what my price range was and he did a tremendous job walking me through the whole experience. Not only did he listen and give me the right information, but he earned my trust and made me feel at ease. Let me know that he was going to make it a fun and easy experience, and it was nothing-less then just that! Let me test drive more then one vehicle which no other dealership offered, very very pleased with the overall Dealership. Yasen was my finance manager and did a fa-nominal job walking me through pricing step by step! If anyone wants a great car buying experience Rosen is the place to go! Thank you Rosen Hyundai! More

SantaFe_2017 The facility and restrooms were clean. Coffee and donuts were offered. Sales personell were courteous, knowledgeable and informative. Our salesman The facility and restrooms were clean. Coffee and donuts were offered. Sales personell were courteous, knowledgeable and informative. Our salesman, Jason, was upfront and honest when we asked questions. Jason did not force us to make any decisions. More

Rosen Hyundai of Algonquin Great experience! Treated well by my salesperson Al Jourdan and everyone I worked with to complete my purchase. They took the time to answer all my Great experience! Treated well by my salesperson Al Jourdan and everyone I worked with to complete my purchase. They took the time to answer all my questions and I never felt pressured to make a decision. I will definitely recommend Al and Rosen Hyundai to family and friends! More

AWESOME SERVICE Great customer service. Our salesman Josh was amazing and very professional and knowledgeable about the cars. He helped up get exactly what we wanted Great customer service. Our salesman Josh was amazing and very professional and knowledgeable about the cars. He helped up get exactly what we wanted at a price we could afford. I even sent my brother in to buy a car from him shortly after I purchased mine. We ended up with the same car! More

Really happy Overall, I am very happy with the experience and specifically with the attention and effort shown by Henry Campos. He was excellent to work with and Overall, I am very happy with the experience and specifically with the attention and effort shown by Henry Campos. He was excellent to work with and never pressured or used scare tactics. Frank was also very helpful and because of those 2 I am happy with my car buying experience and would certainly recommend working with them and Rosen Hyundai. More

Car survey Great salemans and the fiance lady i forget her name she was great too. Definitely would buy from them again. Great people and very friendly Great salemans and the fiance lady i forget her name she was great too. Definitely would buy from them again. Great people and very friendly More

My new Elantra. I've had my eyes on a new Hyundai Elantra for a couple of days and Greg made the experience of driving and buying it incredibly easy. Thanks Greg! I've had my eyes on a new Hyundai Elantra for a couple of days and Greg made the experience of driving and buying it incredibly easy. Thanks Greg! More

Dan lunts review Jared Shaw was the best salesmen I have ever had. He made things very easy and I would recommend him to anyone who wants a car. Jared Shaw was the best salesmen I have ever had. He made things very easy and I would recommend him to anyone who wants a car. More

Consistently Excellent! Truly Exceptional Service! I have been a very happy and satisfied customer of Rosen Hyundai for about 6 months, and they way I became a customer is quite interesting. I took a f I have been a very happy and satisfied customer of Rosen Hyundai for about 6 months, and they way I became a customer is quite interesting. I took a friend to Rosen to look at a pre-owned Elantra Limited (with no plans of buying a car myself). Our sales associate was Andrew Heiduke, a tall gentleman with an outgoing personality, infectious smile and boundless energy. He explained that his job was to provide us with the most current and best information possible so that our experience at Rosen would be pleasurable. My friend looked at and test drove at least 6 cars that day before settling on the one he would buy. At no time did Andrew pressure us about anything. He was only too happy to keep bringing us the cars we had selected to drive. He said something to me that resonated with me and told me that I had found the right dealership. He said, "I want to make sure you are 100% happy and satisfied and I hope we have the car you are searching for" Andrew gets it. He totally understands that it's about building relationships and establishing trust. The number one rule of customer service. Happily, we did find the car we were searching for. A nearly flawless 2011 Black Elantra Limited. Andrew then introduced us to Dominick Logan, the sales manager, so that we could continue in the next step of the process. Dominick is definitely atypical when it comes to Sales Managers, especially at car dealers. He is a nice guy, calm and unassuming. What totally impressed me was his attitude. It was pleasant and supportive. He did not posses the typical "this is the price of the car, are you going to buy it or not?" attitude that I had previously encountered at the competition. He was fair, easy going and a pleasure to work with. Our car buying experience was simply great. If you're in the market for a well built car with lots of tech, comfort and exceptional value, and want to be treated with dignity and respect, then Andrew and Dominick are the people you need to see, and Rosen Hyundai is where you need to go. I kept in contact with Andrew over the next couple of months and visited the dealer several times looking for the right car for me, but with no luck. Until one Saturday, I received a call from Andrew. He said "I think I found the car you have been looking for". It was a one owner, garage kept, 2013 Pacific Blue Pearl Sonata SE with all options and only 30k on the clock. I went immediately to test drive it, and Andrew was spot on. This was definitely the car for me. It was stunning to look at. Quick, quiet and comfortable to drive. Supportive heated power leather seats with lumbar support, paddle shifters, moonroof, premium audio with navigation (rivals the Mark Levinson audio system in a Lexus) The fit and finish on this car was perfect. NO squeaks, wind noises or rattles. I purchased the car on the spot and have been totally happy with it since. I have had my car back to be serviced for routine items and found that the sales department is equally as exceptional as the sales department. Too bad I could not give them 6 stars. Overall just perfect. The consistently exceeded my expectations and made me a customer for life. I was so impressed with my experience at Rosen that I am considering changing careers. After 26 years as a nursing executive, maybe it's time to talk to Rosen about a career change and be part of their team. I am looking forward to my next purchase with them and you should too! Edward Moye LPN LNHA More

Rater Although overall I am satisfied with my experience at Rosen Hyundai, I am disappointed in the fact that they were not more up front about the actual p Although overall I am satisfied with my experience at Rosen Hyundai, I am disappointed in the fact that they were not more up front about the actual price of the vehicle. Once we started talking about monthly payments the price of the vehicle was not brought up again. More