Rosen Hyundai of Algonquin

Rosen is the best! My family and I have bought many cars from Rosen and will definitely continue to do so! Great customer service! Greg is the best and always makes us l My family and I have bought many cars from Rosen and will definitely continue to do so! Great customer service! Greg is the best and always makes us laugh! More

Thank You for Helping us Avoid your Dealership This past weekend my Wife and I scheduled an appointment to visit your car dealer and possibly purchase/lease two new Hyundai SUV’s. After arriving, This past weekend my Wife and I scheduled an appointment to visit your car dealer and possibly purchase/lease two new Hyundai SUV’s. After arriving, we were greeted by a friendly staff and two members of your Hyundai Sales Team, upon which they handed us off the Greg the leasing manager for Rosen Hyundai. Let me tell you Greg’s attitude was noticeable from the moment we met him. Although my wife and I were hesitant we explained to Greg that we had two cars to trade in, one with negative equity (2013 Dodge Dart) and one vehicle that was owned outright (2011 Hyundai Elantra). Greg did not seem too pleased to be looking at my vehicle (2013 Dodge Dart), and actually made several rude comments about the car. What I found interesting was the process of having to sign a piece of paper to verify that I knew there was damage/scratches/dents to each vehicle we had being appraised. After both cars were looked at Greg informed us we had several dings and dents on each vehicle, while a couple were $500 fixes. Again, I knew the cars were not perfect, but how often are used cars actually in perfect condition? Needleless to say Greg’s attitude grew more and more after we insisted on paying X amount per month, and that if we could not reach that deal then we simply were not going to buy a car from Rosen Hyundai. I just wanted to point out that Greg’s attitude and unwillingness to negotiate a fair deal cost you a deal for two new Hyundai Santa Fe. Just an FYI another Hyundai dealership went above and beyond in customer service and actually got a deal done with my wife and I. We are now the proud new owners of two Hyundai Santa Fe’s. I will never return to Rosen Hyundai because of Greg, and I will never recommend your dealership to anyone that I know. Thank You for helping us avoid your dealer! More

Best car buying experience I've had Car buying, not my favorite pastime. Mike made it simple, fast, and hassle free. Had a great internet price going for me, plus got an extra discount f Car buying, not my favorite pastime. Mike made it simple, fast, and hassle free. Had a great internet price going for me, plus got an extra discount for owning another Hyundai. Plus, who can beat the 2 free oil changes and free car washes on Saturdays?!Very nice touch! I'll be back for my next car. More

Great experience DJ was extremely helpful and knowledgeable. He was not pushy and listened to me about what type of car I was interested. He explained all my options DJ was extremely helpful and knowledgeable. He was not pushy and listened to me about what type of car I was interested. He explained all my options about leasing and buying. Yaseen made the financing very easy and explained everything. I would buy from them again in a heartbeat. More

Rude treatment! I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my I arrived for my service appointment and Mr. Siler seemed annoyed I was there, asked why I was there (I said I have a service appointment), where's my car and where's the keys. He never reviewed the work to be done. When completed. He said sign here and that was it. No discussion of what was done. It's hard to convey how rude he was when I arrived. I'll go to another Hyundai dealership next time. More

new lease My salesman Richard Rudzena went above and beyond to get us in the the vehicle we wanted. He even went so far as to get our old lease cleaned and touc My salesman Richard Rudzena went above and beyond to get us in the the vehicle we wanted. He even went so far as to get our old lease cleaned and touched up paint before hyundai inspected so I would not get hit with huge damage fees. Great experience and recommend Richard when you go in looking for a car. Not a pushing typical salesman which is why we liked him. More

Great experience Excellent customer service I have been doing business with this dealer ship for a long time that's why I keep coming back. I like the way the dealer s Excellent customer service I have been doing business with this dealer ship for a long time that's why I keep coming back. I like the way the dealer ship operates. Very clean, organize, everybody helps out More

Thank you! Thank for making the car buying experience pleasant and hassle free. Mike was upfront and valued my time as a customer. It was very appreciated. Thank for making the car buying experience pleasant and hassle free. Mike was upfront and valued my time as a customer. It was very appreciated. More

The way car buying should be done I strongly recommend to anyone thinking of purchasing a vehicle, the Rosen Hyundai dealership in Algonquin, IL. There are no high pressure sal I strongly recommend to anyone thinking of purchasing a vehicle, the Rosen Hyundai dealership in Algonquin, IL. There are no high pressure salespeople, the environment is relaxed and friendly, the choices, many. It is a completely relaxed way of doing business. I've purchased three vehicles from the Rosen dealerships, two from the one in Algonquin. If I need another vehicle in the future, I'll make ti three. The service department is clean, efficient and staffed with friendly, knowledgeable people who tell it straight--no bull, no pressure to buy. Good, solid work at reasonable prices. Hard to beat that kind of a combination. Throughout these experiences I've always felt my needs were more important than those of the dealership. I thought the sales rep who assisted me--Al Jordan--was on top of the game from the word go. I explained my needs and he knew just which cars I'd be interested in test driving. I bought a Ford Escape from Al, last time it was a Hyundai Elantra. Both of them quality vehicles, at a quality price matched with quality service from everyone with whom I spoke. Again, I recommend in the strongest words possible, Rosen Hyundai in Algonquin--a great place to shop for an automobile. More

Great place to buy a car! We do not like car shopping. In fact, we had been to various dealers, in search of a car, and left because we were pressured to buy something we were We do not like car shopping. In fact, we had been to various dealers, in search of a car, and left because we were pressured to buy something we weren't completely happy with. We came to Rosen because we decided on The Santa Fe. They were so patient, letting us test drive 3 different vehicles that night, listening to our concerns, our wishes and budget restraints. It was the first dealer I felt really listened and didn't try to sell us what we didn't want, just to make the sale. We were impressed with the knowledge that Eddie and Jon had about Hyundai cars. We appreciated their patience and professionalism. Great team at Rosen, we would absolutely recommend them to anyone. We love our Santa Fe! Sincerely, Theresa and Bob Brown More