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626 Reviews of All-Star Honda - Service Center
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October 10, 2019
Experienced Technicians; over & above custmr svc; & Fast Experienced Technicians; over and above customer service; and Fast Service with a smile😊 this was hands-down the best service experience I’ve encou Experienced Technicians; over and above customer service; and Fast Service with a smile😊 this was hands-down the best service experience I’ve encountered at a dealership. Excited to see the facelift that the service department is getting. The employees seemed very jazzed about it. More
by Teri M.
Verified CustomerEmployees Worked With
Alex & Robert
October 04, 2019
MVP Card The customer comes first! I got an MVP card for my purchase and was told I can use it towards service, parts and etc. I came in for a recent visit and The customer comes first! I got an MVP card for my purchase and was told I can use it towards service, parts and etc. I came in for a recent visit and was told that Honda is under new management. That isn't fair as a customer it is bad business to tell the customer a gift card with no expiration is no longer valid. I don't trust Honda anymore!. More
by BRANDITHOMAS8070
Employees Worked With
Heather Wendricks, Christopher Cintron
October 04, 2019
Prompt friendly service Chris Cintron and his crew provided prompt, friendly service, and provided a useful printout about technical specs of things they replaced and looked Chris Cintron and his crew provided prompt, friendly service, and provided a useful printout about technical specs of things they replaced and looked at. The seating area was sufficient as well. More
by Dhdjdjfn
Employees Worked With
Christopher Cintron
October 03, 2019
Attentive, engaged intake manager Called with good news that technician found a solution that might otherwise have cost an excessive amount of! $. Prompt delivery of paperwork when I Called with good news that technician found a solution that might otherwise have cost an excessive amount of! $. Prompt delivery of paperwork when I returned to pick up the car. The shuttle service is great. More
by WFHEIDEN
Employees Worked With
Alex Reed
October 01, 2019
60000 mile check Customer service very good. Air conditioning whistle was figured out at no cost, recommended 60000 mile checkup. Changed fluids and looked rest of c Customer service very good. Air conditioning whistle was figured out at no cost, recommended 60000 mile checkup. Changed fluids and looked rest of car over and no problems. Received courtesy ride back home after dropping car off. Everyone was very nice. More
by Honda
Employees Worked With
Christopher Cintron
October 01, 2019
MVP Card I had just about $125.00 on my mvp card and was told they were no longer honored with the new ownership. I find it very upsetting that the owners did I had just about $125.00 on my mvp card and was told they were no longer honored with the new ownership. I find it very upsetting that the owners did not do their do diligence when buying this company knowing the effect this would have on all of the old customers. More
by RGRUBANOWITCH
October 01, 2019
MVP Program First of all, Robert in service did an outstanding job but I cannot give a five star rating dude to All-Star Honda. I was given a MVP gift card of $1 First of all, Robert in service did an outstanding job but I cannot give a five star rating dude to All-Star Honda. I was given a MVP gift card of $150 at the time of purchase to use towards service or parts department. According to the dealer all gift cards were no longer honored and have been closed dude to new ownership. I understand the ownership change but everything is still being operated under the All-Star name. New owner should honor or have the prior owner a refund for the remaining balance. I will not be coming back to this dealership in the future for my service, nor for my next purchase. More
by CHONGYI1
Employees Worked With
Richard Aguilar
September 30, 2019
Exceptional service Robert did a wonderful job of listening to what I needed done and providing options for a plan of action. I was lucky enough to get the work done on t Robert did a wonderful job of listening to what I needed done and providing options for a plan of action. I was lucky enough to get the work done on the same day I made the appointment. He let me know my options and honored a coupon that I received in the mail, reducing the overall cost of the oil change. Now that the transmission fluid is replaced and the multi-point inspection is complete, the car runs better than before. More
by BHARVEY1
Employees Worked With
I believe his name was Robert and he was newly hired. He was at the service desk when you first pull your vehicle into the service garage.
September 27, 2019
Recall I was given a 2-hr window to complete the recall and it happened! I dropped in with my little one and the waiting space was clean, had free coffee and I was given a 2-hr window to complete the recall and it happened! I dropped in with my little one and the waiting space was clean, had free coffee and a mini play area that kept my toddler busy. Great service, professional check in and good visit. More
by Mazar
Employees Worked With
Robert?
September 27, 2019
Alex & Chris are great service writers They are very knowledgeable and I trust them. The waiting room furniture is really hard and there's no volume control for the TV. Thanks. They are very knowledgeable and I trust them. The waiting room furniture is really hard and there's no volume control for the TV. Thanks. More
by IMSWANNIEE
Employees Worked With
Alex, Christopher Cintron
