All-Star Honda - Service Center

MVP my A$$ Bought a new 2018 crv and was given an MVP card valued at $150. I tried to redeem it for some wiper blades today and was told since the dealer ship ch Bought a new 2018 crv and was given an MVP card valued at $150. I tried to redeem it for some wiper blades today and was told since the dealer ship changed hands last August that the current owners of Allstar won’t honor them. I was told that they were in legal talks with the old owners about this program and they would at some point possibly honor them. But with no timeline or guarantee that they actually would redeem them. I was then given a story about McDonald’s not having to opt into programs with ownership changes. The parts guy was most helpful (even offered a free wiper insert ) and stated he hated that the company won’t honor them. The service advisors he talked to seemed annoyed by the mention of an MVP card too. The sales “ manager” (Richard/ edwardo? Don’t remember) was rude and very condescending once we started talking about the card. I was told I was telling lies and I didn’t know what I was talking about. He had more excuses than answers. Hard to believe that the new/old owners wouldn’t have know about this program since most of the employees are the same and the dealerships name is the same. I will now take my CRV over to Honda city for my service. Never again “allstar”, another big middle finger to you. More

Help with car settings and service I stopped in today to buy oil, was informed my Mvp card was no longer valid, I had over around $150.00 on the card, I asked the service tech if he cou I stopped in today to buy oil, was informed my Mvp card was no longer valid, I had over around $150.00 on the card, I asked the service tech if he could tell me how to put the back up sensor on , he said to make a appointment for service , it must be broke they don't go off, I spoke with Chis Williams on the way out , he not only told me how to do it, he took me to a car in the show room and showed me. He made a bad experience turn into a good one. I would stop in to see him next time I need to make a purchase More

oil/tire/wash Overall I had a decent experience. The only issue was for the 2nd time getting service done I was not able to get a car wash. The Service rep told me Overall I had a decent experience. The only issue was for the 2nd time getting service done I was not able to get a car wash. The Service rep told me it as because the garage door got hit by a car? More

Great service very friendly from phone call to finish Great service very friendly from phone call to finish. The gentlemen that answered the phone when I was scheduling an appointment with very friendly a Great service very friendly from phone call to finish. The gentlemen that answered the phone when I was scheduling an appointment with very friendly and personable. He did a great job of handling the scheduling of my appointment and directed me to the correct department for further questions I had. These questions were answered promptly. When I arrived Alex took care of me and my cars needs from start to finish. He did a great job of explaining my options. As well as giving me a reasonable timeline of what to expect of my cars maintenance needs for the near future. Alex and the rest of the staff were great and very friendly. More