All-Star Honda - Service Center

Awful, time wasting 1980s style service Had low tire pressure, called and made appointment 5 days in advance, waited for one hour an d20 Minutes for them to tell me I had a nail in the tire Had low tire pressure, called and made appointment 5 days in advance, waited for one hour an d20 Minutes for them to tell me I had a nail in the tire and would take 2 hours to get new tire, bought car 2 months ago from all worst Honda and they don’t stock the tire? Terrible service More

Service Always provided premium service through the process! Mario Smith helped me through the process of searching for a possible auto purchase and I felt th Always provided premium service through the process! Mario Smith helped me through the process of searching for a possible auto purchase and I felt that this is what the process should feel like. Top notch dealership with top notch associates. More

not $190 worth of detailing 9a-430p my van was detailed inside and out. Interior nooks and crannies weren't wiped down; in fact I requested someone come wipe the cup holders befo 9a-430p my van was detailed inside and out. Interior nooks and crannies weren't wiped down; in fact I requested someone come wipe the cup holders before leaving. After leaving I noticed door handles, windows, door frames, and door controls weren't cleaned either. Exterior looked like car wash + tire shine; nothing special. Really really not worth 190. More

Recall Type R issue The service manager Ashley was a great help and kept me informed of my recall, she addressed my very specific concerns and assigned the work to be don The service manager Ashley was a great help and kept me informed of my recall, she addressed my very specific concerns and assigned the work to be done by an expert (Neil) in respects to the issue. This was above and beyond what I have ever expected, the work was above par, and going toward I will drive an extra 25 miles for this type of service! This experience has definitely given me trust in the brand, and I will remain a loyal customer because of exceptional employees listed above! More

service call Facility was very clean, the service writer, Tim, was very knowledgeable and explained everything and kept us informed throughout the progress of work Facility was very clean, the service writer, Tim, was very knowledgeable and explained everything and kept us informed throughout the progress of work. And made sure we were taking care of in a timely manner. More

Excellent service Stopped in without an appt, they heard I was having trailer wiring issues and could not do the towing that weekend as I had planned. Without hesitati Stopped in without an appt, they heard I was having trailer wiring issues and could not do the towing that weekend as I had planned. Without hesitating they squeezed me in even though they were already booked. Afterwards, gave me a thorough explanation of the fuse issue and how to remedy it next time, and charged me nothing to boot! I realize it wasn’t very involved for them, but was expecting at least their minimum charge. Very polite and knowledgeable staff. More

Awesome It’s alawys a pleasure coming here employees are attentive and very helpful. Definitely recommend this place to anyone who’s looking for good service. It’s alawys a pleasure coming here employees are attentive and very helpful. Definitely recommend this place to anyone who’s looking for good service. More

SERVICE CALL I had to purchase new keys. I talked with a sales person who was very helpful with all your questions. The cost of the keys were high. I had to purchase new keys. I talked with a sales person who was very helpful with all your questions. The cost of the keys were high. More

Excellent service! Excellent, Clean service area and clean the waiting area. The car was done when I was told. A technician went over what was done. I would recommend t Excellent, Clean service area and clean the waiting area. The car was done when I was told. A technician went over what was done. I would recommend them to anyone. More

Lost key fob The service dept. lost my key fob while servicing my car. When I picked up my car they have it on and running, saying that they’ll keep looking for my The service dept. lost my key fob while servicing my car. When I picked up my car they have it on and running, saying that they’ll keep looking for my key. When I get home I realize my new key they provided is a manual key. Nothing was done to provide me with a replacement key fob until the next day when I called the manager. They say to come back in and they will program a new key fob. When I got here the service rep rolls his eyes at me when I ask why he didn’t make this right yesterday and replace my key fob when I picked it up. Unless I called to complain they wouldn’t have done anything. It’s unbelievable that I came to a Honda dealer and lost a key fob that would cost me $200 to replace. More than that, nothing was done to replace it until I called to complain the next day. I won’t be back to this dealership. Nothing was offered for my time of coming back and trouble, not even an oil change. Now that’s horrible customer service! More