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626 Reviews of All-Star Honda - Service Center
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January 28, 2019
Oil change Upon arrival to the service center on Saturday Jan. 26 I knew that I would have to wait longer than usual to get my oil changed (I did not make an app Upon arrival to the service center on Saturday Jan. 26 I knew that I would have to wait longer than usual to get my oil changed (I did not make an appointment) it was still completed quite early and Chris from service was awesome. On a side note: Jeffrey Beardsley is a lying xxxxxxx. Thankful that your location gave him the boot. Thanks guys! More
by MARNEEKCOH99
Verified CustomerEmployees Worked With
January 28, 2019
Great Service This was a very smooth and comfortable experience thanks to excellent customer service at All-Star Honda! Ashley Campbell did a wonderful job! I highl This was a very smooth and comfortable experience thanks to excellent customer service at All-Star Honda! Ashley Campbell did a wonderful job! I highly recommend this dealer! More
by Honda85
Employees Worked With
Ashley Campbell
January 24, 2019
Horrible Service: DO NOT TAKE YOUR VEHICLE HERE I had been a loyal All-Star Honda (previously Boyland Honda) since purchasing my vehicle in 2010. Over the last 3 years, the Service Department has be I had been a loyal All-Star Honda (previously Boyland Honda) since purchasing my vehicle in 2010. Over the last 3 years, the Service Department has become a joke both in terms of the quality of service and the way it's managed. For example, I had broken the valve stem on a relatively new (less than 6 months old) tire, and after bringing it in for service, not only did they manage to DAMAGE/PUNCTURE my tire doing their fix, they couldn't not replace it with the same brand (this was a standard tire). Currently, my "check engine" and "IMA" lights had been periodically turning on and off. This is my third time bringing it in for resolution, and they STILL haven't figured out what the issue is. In fact, I am not going on two weeks without my car (and one week since I've heard from a human being on its status). AVOID this dealership and service department like the plague! Don't trust them with whatever they tell you. Take your business elsewhere. More
by Unsatisfied Customer
Employees Worked With
ashley campbell
January 23, 2019
Phenomenal Excellent customer service after a horrible experience at another Honda service center. Ashley Campbell was AWESOME! I couldn't thank her enough for h Excellent customer service after a horrible experience at another Honda service center. Ashley Campbell was AWESOME! I couldn't thank her enough for her help. More
by SH
Employees Worked With
Ashley Campbell
January 22, 2019
Great service Went in early for an oil change and they took me right away. Took care of the oil change and other things. Could’ve washed the car but that’s ok... Went in early for an oil change and they took me right away. Took care of the oil change and other things. Could’ve washed the car but that’s ok... More
by MR.GELLY
Employees Worked With
Haven’t worked with Christian since he sold me the car but he does call regularly to check in., Christian Graf
January 22, 2019
Fast and quick Had a oil change and transmission fluid change. Quick friendly service, and was out in just over an hour as promised. Was notified of things that ne Had a oil change and transmission fluid change. Quick friendly service, and was out in just over an hour as promised. Was notified of things that needed attention, which I appreciate. More
by ERICKJON1
Employees Worked With
January 21, 2019
Botched Service Took my SUV in for airbag recall replacement on 12/21 only to receive a call from the service advisor on 1/14 saying they didn’t even do the work. Whe Took my SUV in for airbag recall replacement on 12/21 only to receive a call from the service advisor on 1/14 saying they didn’t even do the work. When I reschedule it, Sarah did a wonderful job trying to make it right but at each check in, nothing went at expected or promised. I have no faith that my oil and oil filter were changed and on the most recent service appointment, All Star Honda failed to notice that my passenger headlight was out so now I have to take it back for a 3rd visit. I’ll be taking my 2013 Pilot elsewhere. More
by Jenny
Employees Worked With
Adina , Sarah Petersen
January 21, 2019
Easy to make and keep appointments All Star makes it easy to schedule an appointment either on their website, through a mobile app, or over the phone. The service is fast and reasonably All Star makes it easy to schedule an appointment either on their website, through a mobile app, or over the phone. The service is fast and reasonably priced. More
by B.H.
Employees Worked With
Other Employees :
Sarah Petersen, Jeffrey Beardsley, Christian Graf, Milan Vasiljevic
January 19, 2019
Terrible customer service! The service writer was friendly and Polite .we brought the car in to have the driver leather seat bottom replaced. We where told it would take 2-2.5 h The service writer was friendly and Polite .we brought the car in to have the driver leather seat bottom replaced. We where told it would take 2-2.5 hours to do the work.we had a 10:30 appointment.I called at 6:00 and was told it was done ,just had to do paperwork would take 15 minutes.I wife and I got there at 6:30 to pick up the car and was told it wasn’t done and won’t be done until the next day was then told that they would deliver a car to our house around 8:30 in the morning that didn’t happen I went to the car dealer at 11:30 the next morning finally the car was done the dealership never gave us the courtesy to give us a phone call let us know was going on . More
by Gary
Employees Worked With
Christopher m w Cint
January 17, 2019
Excellent From the time I got there til the time I left everyone was very polite and professional. My truck came back after being serviced nice and clean. From the time I got there til the time I left everyone was very polite and professional. My truck came back after being serviced nice and clean. More
by Frank Dankert
Employees Worked With
Chris Cintron
