626 Reviews of All-Star Honda - Service Center
Always great! Service at all-star has always been a great experience for me. Chris in service always makes sure the customers are taken care of! Thanks! Service at all-star has always been a great experience for me. Chris in service always makes sure the customers are taken care of! Thanks! More
Battery Replacement Called at 10 am and was able to get a same day appointment at 12 noon....Finished and out by 1 pm. Greeted by Angela David and she took care of the se Called at 10 am and was able to get a same day appointment at 12 noon....Finished and out by 1 pm. Greeted by Angela David and she took care of the service authorization. Battery was replaced and there were no surprises. Ms David explained what was done to my vehicle and made the transaction easy. More
Checking my car after spin out on expressway I spun out on the expressway the morning of the snow storm (01/28). I wanted to have my car checked over to be sure that nothing was broken, torn, etc I spun out on the expressway the morning of the snow storm (01/28). I wanted to have my car checked over to be sure that nothing was broken, torn, etc. I called right away Monday morning & I was able to get my car in the next morning. Thank goodness all was ok with my car. More
Great customer service With the sudden cold weather, my battery died. I needed one ASAP. I called my usual dealer who I have been with for over 10 years. they were not abl With the sudden cold weather, my battery died. I needed one ASAP. I called my usual dealer who I have been with for over 10 years. they were not able to slide me in for this quick service. I then called Racine Honda. They also were booked, but Zack, said he'd be able to get me in. He gave me a time which worked out perfectly for me and the rest is history. I will now be taking a little longer drive down to Racine for my service. I'm not sure why dealers in Milwaukee think that they don't have to give good customer service. Thank you Zack. More
Neil Feedback Excellent service, friendly and knowledgeable service manager (Ashley), quick, but effective and efficient service. I really am very satisfied at thi Excellent service, friendly and knowledgeable service manager (Ashley), quick, but effective and efficient service. I really am very satisfied at this dealership. Ashley is very professional. More
Great experience! Very courteous greeting prompt service and work was even done ahead of schedule. Also the discounted price for battery was very nice! We appreciated t Very courteous greeting prompt service and work was even done ahead of schedule. Also the discounted price for battery was very nice! We appreciated that they shared that information with us! More
Warranty turns over priced repair recommendation I came in for a warranty repair and the service center did a 5pt inspection (great!). This identified an issue with a leak in my spiral valve along wi I came in for a warranty repair and the service center did a 5pt inspection (great!). This identified an issue with a leak in my spiral valve along with suggested fluid changes (which any capable person could do themselves) and cabin filter change. The quote was just short of $1000. That is ridiculously high for such work and left me feeling negatively about the dealership, diminishing my trust in them altogether. More
Electrical component replacement Had an unusual experience with our vehicle. We park our vehicle outside and we were attacked by rodents. The unexpected situation was handled with p Had an unusual experience with our vehicle. We park our vehicle outside and we were attacked by rodents. The unexpected situation was handled with professional assistance. The problem was fixed and a means to prevent a reoccurrence was addressed. Great job with reliable staff. More
Oil change Someone left there black rubber gloves on my passenger seat...just was a little gross to find. Sweat and turned inside out. Need to take a little mor Someone left there black rubber gloves on my passenger seat...just was a little gross to find. Sweat and turned inside out. Need to take a little more time to inspect before you turn it back to the customer. Thank you More
Service The service department was very helpful. They were able to fit me in right away and work with my busy schedule in order to get my car in and out in a The service department was very helpful. They were able to fit me in right away and work with my busy schedule in order to get my car in and out in a timely manner. I would definitely recommend this service department. They never try to sell you things that you don’t need. More