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626 Reviews of All-Star Honda - Service Center
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February 12, 2019
Took 2 hours for an oil change and software update Said he would need an extra 30 mins for software update and to vacuum. I was there for 2 hours, I had to ask them to pull my car out of line for being Said he would need an extra 30 mins for software update and to vacuum. I was there for 2 hours, I had to ask them to pull my car out of line for being washed so I could get to work More
by Layla04*
Verified CustomerEmployees Worked With
Don't work with any particular person
February 12, 2019
Agent very friendly 2 years of service and first time someone that listened coming back for sure muchas gracias angela x tu buen servicio y su consejo de frenos 2 years of service and first time someone that listened coming back for sure muchas gracias angela x tu buen servicio y su consejo de frenos More
by CANDELARIOHC
Employees Worked With
Angela
February 12, 2019
The employees are always very kind and helpful. They go up and beyond. I get treated like I am a member of the family. I was there because of a recall. They told me what it was for and how long it w They go up and beyond. I get treated like I am a member of the family. I was there because of a recall. They told me what it was for and how long it would take. The only thing is I wish they would have put the car seat back or told me they had to remove it. More
by MKELLY310
Employees Worked With
Jeffrey Beardsley, Christian Graf
February 12, 2019
Great Experience Everything went very well and the work was done quickly & at a very reasonably price. Alex was friendly and informative. I will return for futur servi Everything went very well and the work was done quickly & at a very reasonably price. Alex was friendly and informative. I will return for futur service needs More
by AMALONE156
Employees Worked With
Alex Reed
February 08, 2019
Welcoming First Experience The people who worked with me were kind and approachable. I felt like a valued customer and will definitely be coming back for any future work on my v The people who worked with me were kind and approachable. I felt like a valued customer and will definitely be coming back for any future work on my vehicle. More
by Andy
Employees Worked With
Loren Alexander, Joel Alvarado
February 08, 2019
Terrific Explanation on a Not So Good News Serviced advisor was prompt, courteous, and could explain thoroughly the issue at hand. Went above and beyond to check on extended warranty. The is Serviced advisor was prompt, courteous, and could explain thoroughly the issue at hand. Went above and beyond to check on extended warranty. The issue at hand was most certainly devastating to hear, but a thorough explanation of steps to take were presented. A follow-up confirmation and questions came up the following day and again, the service advisor was outstanding with getting the information to me. More
by MORALESJJA
Employees Worked With
Angela David, Service Advisor
February 08, 2019
Friendly, reasonably priced & prompt service I had always thought that going to a dealership was outrageously expensive & only for people who could afford & bought brand new cars. I was wrong. Th I had always thought that going to a dealership was outrageously expensive & only for people who could afford & bought brand new cars. I was wrong. This is the second time I've brought my older model Honda Fit to All-Star & experienced friendly, fairly priced prompt service. I will be coming back when I need anything for my Honda. More
by Cheryl
Employees Worked With
I don't know the names but all employees that assisted me were helpful & friendly
February 08, 2019
Regular check up Very arrogant people,no talking sense at all, also not treating the customer right because I believe we have not purchase the car from their dealer Very arrogant people,no talking sense at all, also not treating the customer right because I believe we have not purchase the car from their dealer. More
by SHEHZAADBHAMLA1
Employees Worked With
Don’t Remember their name.
February 07, 2019
All star Honda delivers Shuttle waiting as requested got me to work on time recall work completed sooner the expected. Shuttle pick up on time. Awesome customer service by th Shuttle waiting as requested got me to work on time recall work completed sooner the expected. Shuttle pick up on time. Awesome customer service by the whole team More
by None
Employees Worked With
Chris in service
February 07, 2019
Stress cracked windshield Windshield cracked from extreme cold. The crack started at the very bottom and middle of windshield, up about 6 inches and towards drivers side about Windshield cracked from extreme cold. The crack started at the very bottom and middle of windshield, up about 6 inches and towards drivers side about a foot. Then cracked more after a couple of days. Took in to Honda and after employee dug her nail into crack, it created a small mark and said it wasn't covered under the warranty. I asked for general manager and he came and proceeded to make the hole bigger with his pen and said crack was caused by this "chip". Two other qualified auto technicians, one a windshield repair man, said the crack was a stress crack because it would have cracked straight across and not curved down if it was from "chip". Called owner and have had no response. Will call BBB. More
by Lee
Employees Worked With
Katie, Sarah Petersen
