Back

All-Star Honda - Service Center

Greenfield, WI

not yet
rated
626 Reviews

626 Reviews of All-Star Honda - Service Center

Sort by
February 21, 2019

Great as always. Chris Cintron the Assistant Service Manager was very helpful through the whole service process. In the future I will return to All-Star Honda. Tha More

by C.Skiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cintron
February 21, 2019

Friendly Service I appreciated the friendly service I received from Angela. She did a great job relaying information in lay terms and keeping me updated. Not in re More

by Petunia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
February 21, 2019

Not sure if I would recommend. All in all fine but. But when I got the email showing that I refused a car wash. It is a total out and out lie. I was NEVER asked. I would have definitely taken it my car More

by krt0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela D
Apr 08, 2019 -

Rosen Honda responded

krt0626, it's practice here at the dealership to "decline" the wash if the weather is too cold. I'm unsure of the weather on the day you came in, but either way apologize for the lack of wash/miscommunication. Did you happen to purchase the vehicle here? With the purchase of a vehicle from our store we offer lifetime, unlimited car washes.

February 20, 2019

Great customer service I went in for a air bag recall and one of the technicians actually cracked the clock in my vehicle. The manager on duty was very professional and apol More

by jkonke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees, Sarah Petersen
February 15, 2019

Constant confusion or misinformation My experience with the dealer was absolutely great and so I expected the same from the other departments at the dealership. It is unfortunate that tha More

by DRMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Rosen Honda responded

DRMC, we apologize for your experiences with the service department. If you don't mind, could you please reach out to our Client Care Manager? She can be reached at 414-269-1360. We'd like to hear more about your experiences so that we can address the concerns with our service staff.

February 14, 2019

Unsatisfactory. I had an unpleasant experience with Caitlin Curtin. She was abrupt, seemed very inexperienced and provided incorrect and confusing information. l More

by SPRINKLEKAY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Curtin
February 13, 2019

Quick service, quick response Servicing process is fastest, good and very helpful, but this time it was expensive. They also provided loaner car to do my errands while my car was i More

by YMDUBHASHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Adams
February 13, 2019

Oil change Fast service....fair price...thanks for the reminder I will be looking for another used honda accord hopefully for fair price one owner hopefully no a More

by FLONGLEE4337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ray
February 13, 2019

Service Visit Angela was fabulous. I’ve had poor service in the past, but she turned it around!! She made me want to keep doing business here!! More

by ERINSCHMIDT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
February 12, 2019

Bad customer service My experience was bad, no communication the next day about the status of the car, rude manager that wanted to take away the deal that her associate ga More

by ABOUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Ashley
Feb 18, 2019 -

Rosen Honda responded

ABOUDE, we apologize that you were not completely satisfied with your visit. If you wouldn't mind, could you call our Client Care Manager at 414-269-1360, she would like to discuss your most recent visit.

...
31
...