626 Reviews of All-Star Honda - Service Center
Excellent Customer Service Had my shocks and struts put on somewhere else due to cheaper pricing, well I got what I paid for and won’t make that mistake again. All-Star fixed wh Had my shocks and struts put on somewhere else due to cheaper pricing, well I got what I paid for and won’t make that mistake again. All-Star fixed what the other shop was supposed to. More
Good service. Ashley was extremely helpful through the entire repair process. She explained the repairs thoroughly and kept us informed through everything. The part Ashley was extremely helpful through the entire repair process. She explained the repairs thoroughly and kept us informed through everything. The parts took much longer to get, but the loaner car I received made the wait easy!! More
Service intake Service young lady, Ashley, was super friendly and efficient. A great value to your organization. No waiting and a feeling that I was a most importa Service young lady, Ashley, was super friendly and efficient. A great value to your organization. No waiting and a feeling that I was a most important person. More
Happy Went in at 7am. Pleased with service manager who went over concerns, and was respectful when I turned down other car needs at this time. Went in at 7am. Pleased with service manager who went over concerns, and was respectful when I turned down other car needs at this time. More
Great experience! I truly enjoy using All Star Honda! They provide great service beyond just working on my vehicle. The atmosphere is pleasant and welcoming to everyone I truly enjoy using All Star Honda! They provide great service beyond just working on my vehicle. The atmosphere is pleasant and welcoming to everyone. More
Longest wait for simple service I had an appointment to bring in my girlfriends car for her at 1:30. I got there a little early to be considerate and was told an oil change and tire I had an appointment to bring in my girlfriends car for her at 1:30. I got there a little early to be considerate and was told an oil change and tire rotation would take about 30-45 min. I was there for over an hour before asking about the vehicle since no one gave me an update on their own. And was told it would only be a little longer. After another hour of waiting I was told only 10 more minutes and that they wanted to change a filter. And it would only take a minute. After another 30 minutes the car was finally done. I was almost late for my mandatory courses I take through the city for the fire department because an oil change and tire rotation took 2.5 hours. With no employee having the curtesy to give updates on why it was taking so long ever apologizing for a long wait or trying to remedy the situation in anyway. I’ve purchased new vehicles from other dealers and leased from other dealers and have never had an issue. We were going to buy a new Honda when her lease was up but will now be considering other makes simply because we will not be paying over 100$ for oil changes and tire rotations that take up an entire day with employees who don’t seem to car that you will spend your entire day there. More
Air bag warranty replacement Very pleased. Ashley Campbell is always nice, professional and spot on with excellent customer service. Car wash along with inspection is an awesome o Very pleased. Ashley Campbell is always nice, professional and spot on with excellent customer service. Car wash along with inspection is an awesome option. Again Ashley is an asset to your organization. More
Bad diagnosis Paid $700 in last two visits, problem still exists. Going to take 3rd trip perhaps last one to this dealership. Local mechanic might be better option Paid $700 in last two visits, problem still exists. Going to take 3rd trip perhaps last one to this dealership. Local mechanic might be better option More
Great Customer Service I came in for a recall and was given great service. Ashley helped me in another occasion and answered all my questions and told me to follow up with I came in for a recall and was given great service. Ashley helped me in another occasion and answered all my questions and told me to follow up with concerns. More
quick service In for software upgrade and was told 1 hour, was done in 45 minutes. I work crazy hours so had to schedule on a Saturday. I was given an appointment w In for software upgrade and was told 1 hour, was done in 45 minutes. I work crazy hours so had to schedule on a Saturday. I was given an appointment within just a few days of my call. Clean, comfortable waiting area More