All-Star Honda - Service Center

Duplicate key Service was on time and accurate. Service folks handled gift card records well, sticking with problems to satisfaction Gift card Records have not a Service was on time and accurate. Service folks handled gift card records well, sticking with problems to satisfaction Gift card Records have not always been accurate. More

Lack of customer service I was extremely disappointed with the customer service provided on this visit. No update was given of the status except to say it was taking longer th I was extremely disappointed with the customer service provided on this visit. No update was given of the status except to say it was taking longer than expected and that was after almost an hour. Then after another 1/2 hr. was told 2 filters were needed and it would take 10 minutes. 30 minutes later (2nd service rep) was told car was ready but I noticed that only 1 filer was put in. This service rep did let me know it would take another approx 20 minutes for the completion of the service. Yes some of the work was done at no charge because I complained but I should not have had to complain. I have been a customer for a long time and I have never experienced the type of service I received yesterday. I understand that meetings were been held but having been a manager in my career, I know that the customer's time is extremely important and that should come first. I also feel the Service Manager should have made his/her self available to respond to my concerns at the time of the visit. More

Found service very slow.your customer servic I came there to have a new drivers side visor put on. The last time i was there i was promised it was fixed and it came down in my face causing me to I came there to have a new drivers side visor put on. The last time i was there i was promised it was fixed and it came down in my face causing me to cross lanes and just missed hitting a car on the other side. Scaring both me and my 4 year old grandson who started to cry More

Great experience! We have been doing business with all star Honda since we bought our 3 2013 Civics from them. They have been wonderful to work with and have always giv We have been doing business with all star Honda since we bought our 3 2013 Civics from them. They have been wonderful to work with and have always given us excellent service! We have recommended them to our family and friends! Thanks for your great service! More

Oil change and tire rotation Ashley was very pleasant to deal with. My car was finished in less time than I was quoted and they washed it without being asked. Ashley was very pleasant to deal with. My car was finished in less time than I was quoted and they washed it without being asked. More

Awesome Service Got me in and out quickly!! Great experience!! Staff was welcoming and very attentive!! Help with what I needed and provided recommendations for next Got me in and out quickly!! Great experience!! Staff was welcoming and very attentive!! Help with what I needed and provided recommendations for next sevice appointment. I will definitely coma again!! More

2018 Honda I came to get my car serviced. I felt welcomed and not rushed. The facility is nice and clean. Pleasant people. Nice car wash after. Thank you I came to get my car serviced. I felt welcomed and not rushed. The facility is nice and clean. Pleasant people. Nice car wash after. Thank you More