All-Star Honda - Service Center

Outstanding People & Service All Star Honda, is a place of honesty and integrity. The General Manager, Bill, is a man of his word and will directly help customers. I had a concern All Star Honda, is a place of honesty and integrity. The General Manager, Bill, is a man of his word and will directly help customers. I had a concern and he did everything possible to make my service experience a positive one. Jordon, in service also explained everything to me and kept me up to date regarding my vehicle. I feel that I received excellent service on my vehicle at a very fair price. I will continue to have my vehicle needs serviced at All Star Honda. The way they treat their customers is outstanding. I am very happy with the service I received. More

Service Work Excellent customer service. Polite, patient, respectful, responsive and informative. Chris does a remarkable job of detailing the needs of the vehicle Excellent customer service. Polite, patient, respectful, responsive and informative. Chris does a remarkable job of detailing the needs of the vehicle in a way that is understandable to a novice like me. He was quick to work with me on pricing which added comfort to my overall positive experience. More

Excellent service team! The whole team at All Star is fantastic! They always listen to issues and can find time in the schedule to get my car in for service. Such a helpful t The whole team at All Star is fantastic! They always listen to issues and can find time in the schedule to get my car in for service. Such a helpful team! More

Great listing to detail Service manager Chris was very helpful with my car along with getting my wife a loaner car so that her suv could be fixed properly Service manager Chris was very helpful with my car along with getting my wife a loaner car so that her suv could be fixed properly More

CRV service Representative was very helpful and greeted me professionally. He was helpful in diagnosing the problem and validated the issue while I waited. I wa Representative was very helpful and greeted me professionally. He was helpful in diagnosing the problem and validated the issue while I waited. I was able to get it fixed the next day. More

Poor Efficiency. I had to wait one hour and 15 mins. For an oil change which was scheduled. Also after I left I realized that the oil % had not been returned to 100% a I had to wait one hour and 15 mins. For an oil change which was scheduled. Also after I left I realized that the oil % had not been returned to 100% and I had to return to have that adjusted. I do not blame the service person, Brook. She was personable and pleasant. I just think that servicing could be more efficient. More

Oil change /tire rotation Great assist with all concerns, kept need for increased cost to a min. Chris recognized me immediately and was very helpful throughout the process. Gr Great assist with all concerns, kept need for increased cost to a min. Chris recognized me immediately and was very helpful throughout the process. Great!!! More

Great Brooke H. was very helpful and courteous. I had a great experience because she gave wonderful customer service and listened to what I had to say. Brooke H. was very helpful and courteous. I had a great experience because she gave wonderful customer service and listened to what I had to say. More

Worst service dept. ever. Won't fix cars under warranty. I have brought my 2 year old Honda to this dealership for repair more times than I can count. (This Honda was purchased at All-Star Honda and it's s I have brought my 2 year old Honda to this dealership for repair more times than I can count. (This Honda was purchased at All-Star Honda and it's still under warranty today). The car has several major problems. I can't say that this dealership has ever 'fixed' Anything. The car has no heat, the computer screen doesn't work half the time, there's gas in the oil, the oil is black after a mere 1500 miles, the maintenance minder dummy lights pop up on the dashboard even after I've already done the maintenance (and the dealership won't reset them), and the car slams on the brakes at highway speeds when there's nothing in the road. All-Star Honda just denies there is a problem with every one of these issues. That's their way of dealing with it when they don't want to fix it, or don't know how to fix it. They just deny that there is a problem. A couple months ago I brought this same vehicle to All-Star Honda for an oil change. When I got home I checked the dipstick only to find the oil was still black and had a strong gas smell. I brought it back and upon inspection the service manager of All-Star Honda admitted the oil was never changed. The service department also does not know how to follow basic instructions. Every time my car comes out of the shop the tires are over inflated and traction is severely hampered. The last time I was there I asked them specifically to not touch my tires. I drove home with the tires slipping on the pavement. I checked the tire pressure and once again they were over inflated. Thanks All-Star Honda. This is the worst vehicle I have ever owned by far. And All-Star Honda is the worst service department I have ever dealt with. More

Good experience I got in on time and everyone was friendly. They took the time to go over areas of concern and explained why the service would be needed. I felt ver I got in on time and everyone was friendly. They took the time to go over areas of concern and explained why the service would be needed. I felt very comfortable with the whole process. More