All-Star Honda - Service Center

Nice people great service Thank you. The experience I have had remains to be a positive one every time We need service !!!! We appreciate the value and service for our vehicle Thank you. The experience I have had remains to be a positive one every time We need service !!!! We appreciate the value and service for our vehicle. More

Hard working repairs to older Accord Brooke and Tony Very patient, understanding and courteous with my 07 Accord hybrid repair. Issue with check engine light, got it fixed then had to ad Brooke and Tony Very patient, understanding and courteous with my 07 Accord hybrid repair. Issue with check engine light, got it fixed then had to adjust once more after light on. They used Honda tech, advised me on options got me a loaner, and were understanding of the situation. They persevered over challenging repair on my accord with 209k miles. Thank you! More

Finished service in time My service was fast for my recall. They said it would take 1 hour and it did. The only problem was that after I left I noticed that I was missing a pi My service was fast for my recall. They said it would take 1 hour and it did. The only problem was that after I left I noticed that I was missing a piece of my passenger dash. They had it but never called me to tell me about it. I had to make a special trip back to find out where it was. That was the service technician 's fault. He said he thought I would return for it. That is NOT courtesy service.!!!! I shouldn't have to check everything to see if things were done right. More

overall satisfaction I was very satisfied with the overall handling of my questions and final outcome. Everyone was helpful, took their time with me and the final outcome I was very satisfied with the overall handling of my questions and final outcome. Everyone was helpful, took their time with me and the final outcome was good! More

Service Great straight forward service - fair prices and friendly people - they remembered me from a visit a month ago when I stopped in for a quote Great straight forward service - fair prices and friendly people - they remembered me from a visit a month ago when I stopped in for a quote More

Service center is very unorganized This is the second time I have taken my car in for service in the last month and both times it took 3 days to complete the service. Both times I was t This is the second time I have taken my car in for service in the last month and both times it took 3 days to complete the service. Both times I was told the service would be done by the end of the day. At one point I called and the car was ready, but the tech could not locate the keys. If the administration side of the service center is so unorganized, I have to assume the work being done is substandard as well. I had an appointment to get my oil changed this week and canceled it because of the poor service at All-Star. I suppose I'm so disappointed because their service used to be fantastic. More

Oil change I came in for an oil change. The service dept greeted me, told me how long the oil change would take about an hour since they give the vehicle an all I came in for an oil change. The service dept greeted me, told me how long the oil change would take about an hour since they give the vehicle an all points inspection as well. I then proceeded to the waiting area and in about an hr the oil change was complete on my CRV and I was on my way. It was a very pleasant experience. More

Excellent I always take my car there for oil change, they do a great job also they are very professional. I give it 2 thumbs up👍👍 great job guys.. I always take my car there for oil change, they do a great job also they are very professional. I give it 2 thumbs up👍👍 great job guys.. More

Thanks All Star Honda! Although I did not purchase my car from All Star Honda, it was suggested by the independent dealership I purchased from and I’ve always been very sati Although I did not purchase my car from All Star Honda, it was suggested by the independent dealership I purchased from and I’ve always been very satisfied. Honestly, I continue to bring my car here, even though I’ve moved and now live an additional 45 mins away. All of the staff is very helpful, my only reason for scoring lower on customer service and friendliness is due to the person I spoke with when making the appointment. It wasn’t that she wasn’t friendly, but her overall attitude was less than stellar. By comparison of the others I’ve worked with, she was subpar. That said, it might’ve just been a bad day and I’ll continue to use ASH. More

Maintenance I own two Honda’s, 2016 Accord and 2016 CRV. Both have been regularly serviced at All Star Honda. The service department has gone straight downhill fo I own two Honda’s, 2016 Accord and 2016 CRV. Both have been regularly serviced at All Star Honda. The service department has gone straight downhill for years! The advisors act as if they are being bothered when you arrive. They are not at all knowledgeable about Honda vehicles. The techs are sloppy and have had destroyed my rims and lugs from tire rotations. I will be moving in a week to Northwest Indiana and hope the Honda dealership in Merrillville is better. More