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All-Star Honda - Service Center

Greenfield, WI

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626 Reviews

626 Reviews of All-Star Honda - Service Center

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September 10, 2019

Work done in timely matter and very courteous Happy with the service. Extremely dissatisfied that I was not able to use my MVP card because of dealership change. It should have been honored as pa More

by FILLYMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nickel
Sep 19, 2019 -

Rosen Honda responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The All-Star Honda Team

September 10, 2019

Great service! Definitely showed me how easy it is to bring my vehicle in for service! Gave me a loaner when repairs were expected to take longer than expected. Frie More

by Defapunk29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Hildebrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wendricks, Christopher Cintron
Sep 19, 2019 -

Rosen Honda responded

We appreciate your review! Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, The All-Star Honda Team

September 10, 2019

Took too long Was supposed to take 1 hour for recall work on the air bags. It took over 2 hours. No real explanation was given why it too twice as long. I had to g More

by T11MJNICHOLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Wendricks
September 09, 2019

Ok change Left without oil change done. Appt is 11 am. At 1210 pm car is still parked outside after an assurance that they are working on it already Have to More

by MAXIMO6312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke Hildebrandt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
September 06, 2019

Good Job I really like the service technician Chris, at All Star Honda. He explains everything to me and takes the time to answer my questions. I feel Chris is More

by Cvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cintron
Sep 19, 2019 -

Rosen Honda responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Chris. If there is anything more that we can do please come back and see us again. Take care! Best, The All-Star Honda Team

September 06, 2019

Waited forever Appointment scheduled for 830. At 1030 went to find my car. Had not been even moved into the service center. Part needed to be ordered. Very disappoi More

by CBENSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not ask name.
September 05, 2019

Great Service but watch coupons! Had my 15,000 mile service performed. Unfortunately, they found a nail in one of my tires that cannot be repaired, so I had to have a tire replaced t More

by starksmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brenda Ramirez
Sep 19, 2019 -

Rosen Honda responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best, The All-Star Honda Team

September 03, 2019

All Star Honda Christopher was great. Very accommodating. Thank you. Even on a holiday I was surprised to see them open but I was incredibly grateful that they were More

by Bbecks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cintron
Sep 19, 2019 -

Rosen Honda responded

Thanks so much for taking the time to share your feedback with us! Christopher is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Best, The All-Star Honda Team

September 02, 2019

All -Star people really are Stars When they picked the name Allstar they are truly living up to their name they know how to treat theirs customers and the service done on my car was aw More

by Jonathsn Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Moreno
Sep 19, 2019 -

Rosen Honda responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, The All-Star Honda Team

September 02, 2019

Great Customer Service I feel like AllStar treats me like family. Always a wonderful experience. The Service Department tries to work aroind my schedule when my car needs se More

by MACKEYP9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nowakowski, Christopher Cintron, Bill Sumner
Sep 19, 2019 -

Rosen Honda responded

Thanks so much for the nice review! We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The All-Star Honda Team

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