Rosedale Chevrolet - Service Center

AWESOME The service department is a notch above the rest when it comes to customer satisfaction. They truly care about your problems/concerns your having with The service department is a notch above the rest when it comes to customer satisfaction. They truly care about your problems/concerns your having with your vehicle. Always polite and put the customer priority's first, detailed explanation on what needs to be done when you drop your vehicle off. Always offers shuttle ride, or to where you can wait and have a cup of Joe. Would buy a vehicle a recommend to family and friends. More

wonderful service as usual Quick intake, kept me advised of the progress, polite and personable. I usually deal with Ray (great guy) But the nice young man was new and he was Quick intake, kept me advised of the progress, polite and personable. I usually deal with Ray (great guy) But the nice young man was new and he was great also. More

Friendly Staff, lots of smiles, willing to work Big smiles are all around this place. My service was quick, and they found time to squeeze me in for a last minute appointment. Convenient. Big smiles are all around this place. My service was quick, and they found time to squeeze me in for a last minute appointment. Convenient. More

Leaking tire I had bought a new set of tires from Rosedale Chev and within a couple of weeks, I had seen a slow leak develop in the right rear tire. I brought it I had bought a new set of tires from Rosedale Chev and within a couple of weeks, I had seen a slow leak develop in the right rear tire. I brought it back, they fixed up a leaky valve stem, provided a shuttle to and from my work and did not try to charge me for the service. More

Great service crew to work with The oil change was done quickly and an additional computer update was done in less time than was originally planed, Also the waiting area was conven The oil change was done quickly and an additional computer update was done in less time than was originally planed, Also the waiting area was convent and comfortable, More

terrible customer service They only give you the minimum service. I went in to get my recall fixed, and I left with my engine light on. I called them and asked about it. They They only give you the minimum service. I went in to get my recall fixed, and I left with my engine light on. I called them and asked about it. They said "well since you didn't come in for that we didn't address it, you'll have to schedule that for another time" He knew the engine light was on but didn't want to address it because that is not why I came in there. The engine light was not on when I came in for my appointment! Unbelievable! Needless to say, I'm not going back there again. More

I had a refill of my A/C coolant. I was pretty unhappy because last year I spent close to $2,000 and the AC only worked for a few months! I feel that after spending that much, it should be working normal because last year I spent close to $2,000 and the AC only worked for a few months! I feel that after spending that much, it should be working normally. I feel like a lot of unnecessary work was done instead of finding the AC problem and fixing that. Now, I'm supposed to refill it every summer at a cost of approximate $250.00! That is not right, it should've been fixed correctly, not whatever they did to do a "temporary fix". More

I had a major issue with my Torrent. I was aiming for Roseville Buick GMC but really called Rosedale Chev. I spoke to Justin who was extremely helpful. I was able to describe what my car was doing (or no Roseville Buick GMC but really called Rosedale Chev. I spoke to Justin who was extremely helpful. I was able to describe what my car was doing (or not doing) and Justin was able to figure out the problem exactly. Once my car was fixed I drove it off the lot. The next day I was having eerily the same problem. I called Justin and he was able to pin point the additional problem and fixed it at no extra charge. A few weeks later I took it back for an oil change and that went well also. I was able to check back in with Justin and no additional problems since. Thanks Justin for your excellent customer service and knowledge. I know I will be dealing business with Rosedale Chev from now on. More

My wife brought her car in today and told me to find a way to tell the public what a great place Rosedale Chevrolet is and how nice they treated her. So that's what I'm doing. Thanks, Ray!! way to tell the public what a great place Rosedale Chevrolet is and how nice they treated her. So that's what I'm doing. Thanks, Ray!! More