Rosedale Chevrolet
Roseville, MN
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Looking at getting a new car I had a courteous greeting. I had an informative discussion with Pat and Mark. Pat and I drove an Equinox, which is what I have now and he explained a I had a courteous greeting. I had an informative discussion with Pat and Mark. Pat and I drove an Equinox, which is what I have now and he explained a couple of things I didn't know about my Equinox. He even helped me with setting up my on star on my phone, which I didn't know about. When I decide to get another car, I will go back to Pat More
Service department experience Brought in 2009 Malibu for replacement of worn parts: Both front sway bar links Outer tie rod and ball joints Estimated time for work session w Brought in 2009 Malibu for replacement of worn parts: Both front sway bar links Outer tie rod and ball joints Estimated time for work session was 3 - 3 1/2 hours. Work was done in less time. More
Honest Service I was given a list of things that needed to be done. I was advised what should be done first and what I could wait on - that's very rare in such a hi I was given a list of things that needed to be done. I was advised what should be done first and what I could wait on - that's very rare in such a high stakes sales industry. More
Oil Change I always feel well cared for when I come to this Chevrolet Dealership! They are able to get my car in and out in a quick fashion and I love the car w I always feel well cared for when I come to this Chevrolet Dealership! They are able to get my car in and out in a quick fashion and I love the car wash! More
great customer service I worked with Michael Do - he explained what needed to be done in non-mechanic terms, correctly estimated the time for completion, and arranged for th I worked with Michael Do - he explained what needed to be done in non-mechanic terms, correctly estimated the time for completion, and arranged for the shuttle. The shuttle was available within 5 minutes to take me home, then was available as soon as I called to arranged transportation back to Roseville Chev (had a fun conversation in the car!). No waiting, no surprises (and a clean car) what else can I ask for? thanks... More
Great service! My car had power steering issues and a significant leak that had to be addressed several weeks back. After the repairs, I twice noticed a significant My car had power steering issues and a significant leak that had to be addressed several weeks back. After the repairs, I twice noticed a significant amount of what looked like power steering fluid under the vehicle. Both times I brought the car back and it was looked at free of charge - nothing was found (the source of the new fluid is still a bit of a mystery), but I definitely got peace of mind thanks to the excellent service provided by Michael Do and the team. In my experience, by far the best service team I've ever dealt with - great professionalism and a fantastic customer experience. One very minor negative note - the woman at the cashier desk who handled returning my keys and my payment for some routine maintenance was incredibly rude and sounded like she'd rather be anyplace else than working there. It was very noticeable and jarring when compared to every other interaction I had with the service department. More
Quick Battery replacement I was able to get right in after a phone call to the dealership to get a dead battery replaced in my 2010 Chevrolet Silverado truck. Excellent friend I was able to get right in after a phone call to the dealership to get a dead battery replaced in my 2010 Chevrolet Silverado truck. Excellent friendly service! Thanks. More
Nate Nybo spells happy car shopping Nate Nybo made sure we had exactly what we wanted, no waiting around, and fast and efficient service. Everything went as planned - no surprises! Nanc Nate Nybo made sure we had exactly what we wanted, no waiting around, and fast and efficient service. Everything went as planned - no surprises! Nancy More
AWESOME The service department is a notch above the rest when it comes to customer satisfaction. They truly care about your problems/concerns your having with The service department is a notch above the rest when it comes to customer satisfaction. They truly care about your problems/concerns your having with your vehicle. Always polite and put the customer priority's first, detailed explanation on what needs to be done when you drop your vehicle off. Always offers shuttle ride, or to where you can wait and have a cup of Joe. Would buy a vehicle a recommend to family and friends. More
Ray is great Ray always takes the best care of us and our vehicles. Even though the issue was something they couldn't fix he took great care of us! Ray always takes the best care of us and our vehicles. Even though the issue was something they couldn't fix he took great care of us! More