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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

January 05, 2013

We purchased a used car about 2 yrs ago from Gene at this dealership periodicaly would stop by and browse Gene was very freindly on our visits even knowing we were'nt ready to purchase just yet.Just recently More

by cudziol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Babb/Dan Taylor
January 04, 2013

This latest purchase is the 4th Chevrolet vehicle we have purchased from Ron Westphal Chevrolet and Frank Avila and Dan Schwebke in the past couple of years. It is obvious that we are pleased with the vehic More

by mjh927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 03, 2013

My experience with Ron Westphal was fantastic. I delt with scott O'Malley and he was a real pleasure to work with. He was very informed with the car I purchased and had answers for all my questions. I More

by smuck11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott O'Malley, Don Friedel
January 03, 2013

Awesome to work with and great prices! We had a tough time deciding between the Ford Fusion and the Chevy Malibu, with the fair price and great people to work with, it was the Chevy Malibu all the way! T More

by kimery.wilsonfranzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 03, 2013

Ben was an outstanding salesman. He was down to earth and had my best interest in mind. Ben showed my husband and I all of our options and helped us find the best deal. I would recommend any to Ben in a hear More

by kacuff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kalsto
January 03, 2013

I WAS VERY HAPPY WITH MY SERVICE. I HAD A BUDGET I HAD TO I WAS VERY HAPPY WITH MY SERVICE. I HAD A BUDGET I HAD TO STICK TO , AND BRIAN AND THE MANAGER AND EVEN THE FINANCE DEPARTMENT HELPED ME WITH MY SI More

by teresa nilles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 03, 2013

I WALKED IN LOOKING FOR A GREAT DEAL AND THE PERFECT VEHICLE AND I FOUND IT HERE. THE SERVICE WAS PERFECT AND I DIDN'T FEEL LIKE I HAD TO SETTLE FOR SOMETHING I WASN'T COMFORTABLE WITH. ROSANNA MARSICO More

by acolorez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 03, 2013

Thank you Ron Westphal team for making my new car purchase experience both pleasant and exciting!! Everyone I worked with made this so much easier for me. I couldn't have asked for a better group of More

by ETupper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Friedel
January 03, 2013

From the start Scott O'Malley did an amazing job helping me find the exact Chevy Malibu I was looking for. During the test drive process Scott had to go answer a couple of questions from a previous custome More

by stevenyo89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley, Robert Ithier
January 03, 2013

Brian did a very good job describing the car's features and was very friendly in his sales approach. He was very good with soon to be driving sons and gave one a car calendar. He was also very patient wait More

by bobamy1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amy Lewis
Feb 19, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments on your recent purchase from Ron Westphal Chevrolet. Brian has been an excellent employee and we are glad to have him on our sales team. I apologize if we did not immediately focus on the pricing after you asked asked us to do so. Having clients feel comfortable with the negotiation process is very important to us and we will discuss this matter in our next manager's meeting. If we can be of any additional assistance of any kind in the future, please don't hesitate to contact us. Thanks again for your comments, they help us to continue to improve. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630

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