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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

April 21, 2013

Brian Crunican was a great sales person to purchase from. I've been so excited to drive my new Chevrolet Equinox 1 LT front wheel drive. Ive been telling friends that I've gotten it from Ron Westphal Chevrol More

by Case2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and congratulations on your new Chevrolet Equinox! It is our #1 selling crossover and I am confident you will enjoy it for a long, long time. Brian Crunican's low key approach to sales and been received very well by his clients. I am glad you were satisfied with your recent purchase here. If we can assist you in any way in the future, please don't hesitate to contact us. Hello and thanks for your review. Yes, Mike is a pretty low pressure kind of guy and that's one of the many reasons he is so successful. No one likes to be pressured into making a purchase, I know I don't! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 21, 2013

Ron Westphal Chevy had a very welcoming atmosphere and staff. I never felt uncomfortable with the deal we made. Robert Ithier went above and beyond normal customer service in locating a car for us at a More

by dantheilliniman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. Yes, Robert is known for going that extra step to make sure a client is 100% satisfied. And, if your perfect car was in Milwaukee, I know that distance would never stop Robert. I am glad the dealer trade worked out for you and that you were comfortable with our purchase process. Congrats! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 21, 2013

We have done business with Ron Westphal Chevy in sales and service for over 15 years. They always meet and exceed our expectations and we will continue to go back to them again. We also highly recommend More

by glappe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments and 15 years of Ron Westphal Chevy loyalty! It is nice to hear we are always friendly and that you would heartily recommend us. If we can help you in any way in the future, please don't hesiate to contact us. Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 20, 2013

I was beyond disappointed. My husband and I went in to look at a truck. After taking it for a test drive we made an offer that was presented to the manager Don. It was accepted. They then informed us that More

by PurpleSmarts86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Friedel
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello. I am sorry you did not have a positive experience here. We were extremely busy that Saturday and unfortunately, someone else purchased the truck you were interested in before you made an offer. These things sometimes happen, especially when we are very busy. Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 19, 2013

For once it was great buying a car from a dealership with such great employees. I wasnt presured on buying a car as soon as I got on the lot but instead got approached with kindness. Mike and I started tal More

by robertenck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review. Yes, Mike is a pretty low pressure kind of guy and that's one of the many reasons he is so successful. No one likes to be pressured into making a purchase, I know I don't! Dan Schwebke, General Manager 630.898.9630 www.WestphalChevy.com

April 18, 2013

since I came to the place I was treated quickly by Frank Avila in my language and very kindly explained to me everything I needed to know about my purchase options all very clear and simple and frank got me More

by guillermosa28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Friedel
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Thanks for the kudos! Frank Avila gets a lot of positive feedback from both Spanish and English speaking clients. I appreciated that fack that you would recommend us 100%. If we can assist you in any way in the future, don't hesitate to contact us. Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 18, 2013

My dad and I went in to purchase a chevy Colorado. Mike was very friendly and super helpful in making my purchase possible. Mike and Dan went above and beyond what I thought any dealership would do. Great More

by Lindsey stover
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley , Mike Wiley
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review. I'm glad you enjoyed the purchase process here and thanks for the high praise. We strive to exceed our clients expectations...it looks like we were successful! Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 18, 2013

Very great experience! Every person I encountered was very friendly. Brian was knowledgeable and answered all my questions. Great customer service and would definitely recommend to friends and family. More

by agabrys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review. Brian has been a wonderful addition to our sales staff--it's true, he is very knowledgeable. I am glad he was able to answer all your questions. And thanks, any recommendations for Ron Westphal Chevy would be greatly appreciated! Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 17, 2013

Hi .My name is Donald Powelson and today I purchased truck . I am very impress of friendliness of employees. Don Taylor was very helpful with every answer., he is very professional and he know very we More

by powelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Don, Thanks so much for your feedback. I am proud you had a positive buying experience here. I usually drive an Avalanche myself and know you will enjoy your new truck a great deal. If we can assist you in the future, just let us know. Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

April 15, 2013

Mike was an incredible sales associate! He had great customer service , incredible as far as staying in constant contact with us! Mike was very assertive in knowing what we were looking for! I would use More

by staci.seierstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike watghen, Mike Watgen
Apr 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your recent purchase experience. Mike gets a lot of positive feedback and we are happy to have him represent Ron Westphal Chevrolet. I am glad you were satisifed with your experience here. If we can be of any further assistance in the future, please don't hesitate to contact us. Dan Schwebke, General Manager http://www.WestphalChevy.com 630.898.9630

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