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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

May 29, 2013

I came in for an oil change and asked Rick in service who he'd recommend for a no pressure, no BS experience in new car sales. He recommended Scott O'Malley. Scott was laid back and listened to my concerns More

by FireSQfitness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick in the service department, Scott O'Malley, Don Friedel
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your experiences with Ron Westphal Chevy. We get tons of great feedback about both Scott O'Malley in sales and Rick Kruse in service. We pride ourselves on being able to work together as a team with 100% customer satisfaction as our common goal. The Impala is a great choice and personal favorite of mine. Comfortable and roomy with surprisingly excellent fuel economy for a full size sedan. Thanks again for your review and your patronage! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 29, 2013

We visited your dealership to get comparison information for the Chevrolet Equinox and the Ford Edge. Gene Babb and Dan Taylor were extremely knowledgeable, helpful, and patient in helping us make a decisi More

by James13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Thank you for your purchase! The Chevrolet Equinox is an excellent choice...it is our most popular crossover for so many reasons! I am confident you will enjoy your new Chevy for many trouble-free miles. Thanks too for your comments regarding Gene Babb and Dan Taylor. They are both very goal oriented and their goal is 100% client satisfaction. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 27, 2013

My experience at Ron Westphal Chevrolet was great. I went into the dealership knowing what I wanted to get. I had very specific requests for the car that I wanted. Brian Crunican was the most accommodating s More

by midse727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for commenting on your purchase experience at Ron Westphal Chevrolet. We appreciate your business. Yes, we have gotten a lot of positive feedback about Brian Crunican...he's a great asset to our sales department. I am glad you think so too. If we can assist you further in any way, please don't hesitate to contact us. Thanks again! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 25, 2013

Experience was great. Robert was not pushy at all, in which i cannot stand when salesman push you, i walk away. He helped us get what we wanted in our price range. Our credit was not the best but the t More

by gonzalez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
May 25, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to give us your feedback. Robert is a great employee and we are glad to have him on our sales floor. I am happy to hear you enjoyed working with him. And as far as not having the best credit...don't feel like the Lone Ranger. This economy has taken it's toll on most of America. We have lenders that specialize in helping our clients re-establish their credit. Thanks for your purchase and welcome to the Ron Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 23, 2013

I visited Ron Wesphal with the intention of previewing the Memorial day sales. A few hours later I purchased 2 cars. It was a great experience working with Dan and Frank. They made the car buying experien More

by charlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 25, 2013 -

Ron Westphal Chevrolet responded

Dear Kevin, Thanks for taking time to comment on your recent purchase experience(s). Nobody likes pushy salespeople...I am glad to hear there was no stress involved. Our goal is to be 100% stress-free. After all, getting a new vehicle should be fun! Buying two vehicles in one day is quite a compliment. Thank you for your patronage. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 22, 2013

Came in today to check out Sonics and Cruzes. I was helped by Brian in the test drive, and he answered every question I had without pressuring me like other dealerships do. I loved the Sonic and their More

by thehendrixking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Friedel
May 22, 2013 -

Ron Westphal Chevrolet responded

WOW, what a great review! Thanks for your comments! I am glad to hear there was no pressure to purchase---no one likes a pushy salesman. I am confident you will enjoy your new Sonic for many trouble-free miles. Thanks for your purchase, we appreciate you business. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 21, 2013

Had a great experience! Both Dan and Brian exceeded Had a great experience! Both Dan and Brian exceeded our expectations. Would definitely recommend them if looking to purchase. Days af More

by bpalomo
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review! I agree, Dan and Brian make a great team. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks for your business, we appreciate it! Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

May 20, 2013

We have done business with several different dealerships in the past. This particular dealership was so professional and amazingly fast with helping us with what we wanted and getting the paper work done. W More

by tollefson08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
May 20, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback. I am so glad you commented on the speed of your purchase. No one likes to spend all day at a car dealer so it is a top priority here to keep the sales process short and sweet. Thanks again for your comments and thanks for your purchase too! Dan Schwebke, General Manager Ron Westphal Chevy http://www.WestphalChevy.com 630.898.9630

May 20, 2013

Bernard has helped us befor ewith the purchase of a vehicle and so naturally since we treated great the first time we came back. He and Dan Taylor made the car buying experience and easy and relaxed o More

by yolicasas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Ron Westphal Chevrolet responded

Dear Yolanda, It was so nice to hear from you. Yes, Bernard is a friendly, low-key guy that truly enjoys helping people. And to hear that our positive sales experience encouraged you to purchase 2 vehicles...that is quite a compliment. Thanks for your review and thanks for your recent purchase. Twice! Dan Schwebke, General Manager Ron Westphal Chevy http://www.WestphalChevy.com 630.898.9630

May 17, 2013

Why: Mike Watgen and Mike Wiley worked as a team. Both were professional and knowledgeable! M & M (Mike & Mike) were able to handle throwback comments with humor. Vehicle selection, questions about produ More

by bwew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Watgen, Mike Wiley
May 20, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your review and your recent purchase. Yes, we love to laugh around here and our sales team of Mike and Mike make the purchase process run smoothly. I am glad you thought so too! Dan Schwebke, General Manager Ron Westphal Chevy http://www.WestphalChevy.com 630.898.9630

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