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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

June 11, 2013

Nice facility, very friendly staff. Dan gave us a very fair price for our used vehicle, and we took a quality new used car off the lot! Gene was knowledgeable about the features of the car, and Bill was More

by scott0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your praise. Our facility is newly remodeled and we are very excited to show it off! Gene, Bill and Dan make a great team...I am glad we able to provide you with agreeable terms on a new pre-owned vehicle. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager - Ron Westphal Chevy 630.898.9630 View your review and others at http://www.facebook.com/westphalchevy

June 07, 2013

Brian was a great to work with went in for a chevy express and was in and out within an hour. They did not have the van in stock and was able to get it within 24 hours. The best experience buying a ca More

by PMCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback. As much as we try, we can't stock everything everyday. But, as in your case, we will go above and beyond to find your perfect vehicle and get it back here pronto. I am happy to know we were able to locate your Express van within 24 hours. Brian did a great job (again). Thanks for giving him kudos. Thanks for your business and Welcome to Ron Westphal Chevy. Dan Schwebke, General Manager Please 'Like Us' and view other reviews on http://www.facebook.com/westphalchevy 630.898.9630

June 04, 2013

Best buying experience ever! Mike Wiley and Dan Taylor made purchasing my Equinox hassle free. Both were attentive and patient with all my questionsand well informed on the vehicle and accessories. I woul More

by mn fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments, they are very much appreciated. Dan and Mike are great to work with and we are glad to have them on our team. I believe that clients don't like to be hassled...I know I don't! In fact, hassle is a dirty word here... I am happy to find out you had an excellent purchase experience. Welcome to the Westphal Chevy Family! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 04, 2013

Best car buying experience I have had. Mike and Dan were awesome. First time I have been to a car dealer where the manager came right out and introduced himself and then let me just wander in and out of his More

by stuckonelvis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Thanks so much for your comments. Buying (or leasing) a new vehicle should be fun! I am glad you found your experience here to be easy, pleasant and fun...that's what we are shooting for. The Chevy Cruze is a fantastic choice - excellent fuel economy and a whole lot of car for the money. Thanks for your patronage and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 02, 2013

Mike was a great guy to work with in buying a used car. He was fair, honest, and great to work with. I highly recommend Mike Wiley as a person that will listen and help you with an automobile purchase. More

by bluesuburban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback. Yes, we agree with you. Mike Wiley is great to work with for us too. We appreciate your purchase! If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 02, 2013

The entire experience from the test drive(s) to learning the features of our new car purchase was done with exceptional care and courtesy for us as the customer. Everyone at the dealership was not only fri More

by Mw495764306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wiley
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Dear Matthew, Thank you for your glowing review. We appreciate your purchase a great deal. I don't think anyone likes to be pressured...that is a big NO NO here. I am glad to find out you enjoyed our low-key style. And..we are glad you walked into Westphal Chevy too! Welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 01, 2013

We've been impressed by Westphal Chevrolet ever since we found it and made our first lease there. This along with the V.I.P email we received were enough to send us back, and we are happy that we did. More

by lynnesota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your experience at Ron Westphal Chevrolet. Mike Wiley has been a wonderful addition to our sales department and it is no surprise to me that you had an enjoyable experience here. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again for your feedback, your opinions matter a great deal to us. Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 01, 2013

Gene was very clear and easy to work with. If I asked for a breakdown in price, he provided it. He was never pushy or obnoxious to deal with and he made me feel as if he had my best interest in mind. More

by JrShedd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hi and thanks for your review. I agree, Gene is pretty transparent...in a good way! He really does enjoy helping people and I am glad we were able to help you. If we can assist you in any way in the future, just let us know! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

June 01, 2013

My past experience with the service department has been excellent and my new purchase of a 2013 Chevy Silverado truck was great too. They are very customer friendly. More

by Hopper34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Frantzen
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. I believe if we don't take great care of our clients in service, it is unlikely we will ever see them in the sales department. Our service department sells us a whole lot of vehicles...I am glad you have been happy with the service you have received from us. I am confident you will be equally happy with your new Silverado--the best full size truck in the marketplace today! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

May 29, 2013

Robert is a very knowledgeable and friendly salesperson. He made the entire car-buying process very simply. He explained every feature of the car (and how to use them) before driving the car off the lot. More

by waggies4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Jun 06, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback, your opinions are important to us. Yes, I agree. Robert Ithier is a very knowledgeable salesperson...and we love his sense of humor too! I'm glad to hear you are recommending Robert and Ron Westphal Chevrolet. We very much appreciate your referrals! Dan Schwebke, General Manager Please Like Us & Read Other Reviews on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630

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