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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

June 25, 2013

The level of service and friendliness at this dealership is without question industry leading. Mike and Bill are real pros within the auto industry and will lead this dealership into the future. In the past More

by Kevinalvarezsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wiley
Jul 01, 2013 -

Ron Westphal Chevrolet responded

Dear Kevin, Hello and thanks for your kind words and your recent purchase. We try very hard to make owing a new vehicle simple and hassle-free and based on your comments it looks like we are succeeding! And, I agree with you...Mike and Bill make a great team. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager See what others are saying on http://www.facebook.com/westphalchevy Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

June 24, 2013

Just recently purchased the 2013 Chevy Equinox with the help of Scott O'Malley! This was my first time purchasing a brand new car, and I am very happy that I chose this dealership! Great car, great price More

by denisereed38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Jun 24, 2013 -

Ron Westphal Chevrolet responded

Thanks for your feedback, your opinions are important to us. Yes, I agree...Scott is a great asset to our sales team. And, the 2013 Equinox is an excellent choice. The multi-flex rear seat that slides 8 inches fore/aft is one of my favorite features. Of course getting 32 mpg hwy doesn't hurt either! Thanks for your purchase and Welcome to the Westphal Chevy Family. Dan Schwebke, General Manager See your review and others on our facebook page at http://www.facebook.com/westphalchevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 24, 2013

Brain and the staff did a great job. Extremely friendly, and no BS. We just found the car I wanted without the dealer hassle and con jobs. More

by MichaelFreitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your comments. Our goal is to be as transparent as possible...after all we don't have anything to hide so being transparent is pretty easy for us. Buying a new vehicle should be fun and hassle-free! Glad to hear you appreciated Brian's style and got the vehicle you wanted without any hassle. Thanks for your purchase and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager See your review and others on our facebook page at http://www.facebook.com/westphalchevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 24, 2013

Excellent Experience. Salespersons were very knowledgable about the car that I was looking at. They took the time and effect to get me into a new car. I will be looking forward to work with them when I deci More

by garywells3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Watgen, Mike Wiley
Jun 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your review. I am glad to learn your purchase experience was rated-excellent! We take product knowledge very seriously here...it is nice to know that our that product testing and vehicle research pays off! If we can assist you in any way in the future, please don't hesitate to contact us. Thanks for your business-we appreciate it! Dan Schwebke, General Manager See your review and others on our facebook page at http://www.facebook.com/westphalchevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 23, 2013

I gave this rating because there were a couple sales people that basically looked at us like they had no interest in helping us. I came in already preapproved with a blank check and Don Friedel did ever More

by jeffery79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments-your opinion is very important to us. Even if our salespeople are with other clients, they are instructed to make sure ALL our clients are being helped. I apologize if you were not approached in a timely manner. This situation will be discussed at our weekly sales meeting. On a positive note, it looks like Mike Wiley did a fantastic job-again! He gets so many great reviews...we are lucky to have him on our sales team. Thanks again for your review and your recommendations! Dan Schwebke, General Manager See your review and others on our facebook page at http://www.facebook.com/westphalchevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 22, 2013

Great service! I would refer my family and friends to this dealership. They explained everything well from financing to how to work the components of the car. Dan was extremely awesome in getting us a gr More

by cbartell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jun 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your experience at Ron Westphal Chevrolet. I am happy to find out you you got a great interest rate--we try very hard to get our clients the lowest possible rates! Thanks for your purchase, the Equinox is one of our very best sellers and I am confident you will enjoy for a long time to come. Dan Schwebke, General Manager See your review and others on our facebook page at http://www.facebook.com/westphalchevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 15, 2013

This most recent purchase as Westphal Chevy was the best I have ever made. Gene and Dan made the process easy and were willing to work with me to get the price I wanted on the vehicle. There were no high pr More

by wpd95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your words of praise. I am so glad we were able to assist you without any pressure. No one likes a pushy salesman and no one likes last minute price surprises either! I believe a low-key approach is the best approach. It looks like you agree! Thanks for your review and your patronage! Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

June 13, 2013

I have come to Ron Westphal for the last two cars purchased. The prior dealer I used retired I found out. I always went to him because he was always up front and honest no haggling involved. so w More

by Lisame285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Taylor
Jun 18, 2013 -

Ron Westphal Chevrolet responded

Dear Lisa, Yes, I agree with you...Gene is awesome. He makes us laugh every day. And, Gene says he's never going to retire so he will always be here. He has been with us quite a few years now...I've lost count. Thanks for your purchase and if we can assist you in any way in the future just let us know. Dan Schwebke, General Manager, Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

June 13, 2013

We were so happy with the service we received from Mike Wiley and Don Friedel. They went above and beyond in helping with our vehicle purchase. They were able to do alot of the leg work prior to us coming More

by kbehrens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Friedel, Mike Wiley
Jun 18, 2013 -

Ron Westphal Chevrolet responded

Thanks so much for your comments! It is always great to hear from satisfied clients-it never gets old. I am proud we were able to make your purchase experience great. And, to please your son is a real bonus! We hope to see him again too. And, thank you for your recent purchase. There are a lot of dealers out there and we appreciate the fact you chose us. If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager, Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

June 12, 2013

Mike did an excellent job making sure that I got the exact car I was looking for. Mike also made sure that I got the best deal on my car. More

by mjprusko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Watgen
Jun 18, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for taking time to comment on your recent purchase. Mike gets a lot of great feedback and I am glad you agree with everyone else - Mike does make sure everyone gets the best possible value! Thanks again for your review...your opinion is important to us. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

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