Ron Westphal Chevrolet
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My husband and I gave an excellent rating because they were will to work with us to get us a good deal on a car. Robert is very personable and friendly as was Bill. were will to work with us to get us a good deal on a car. Robert is very personable and friendly as was Bill. More
The employees at the dealership were very patient and honest. They wanted to get me the best price possible in my price range. They did not waste my time by giving me false information. I will be buyi honest. They wanted to get me the best price possible in my price range. They did not waste my time by giving me false information. I will be buying my next chevy from them and returning for all service needs. More
I leased a Chevy Cruze for the kids to drive. Don and Mike were very helpful and professional. They were very informative and made the experience very easy. Mike were very helpful and professional. They were very informative and made the experience very easy. More
Dan, Here is a review you will not be posting on you website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced website. I thought with the intenet the old days of buying a car with smoke and mirrors and palor tricks were gone. Your dealership has re-inforced that notion is still alive and kicking. We were in the market for either a traverese or tahoe. Once looking at the traverese, we realized it was not going to meet our needs so we turned to the tahoe. Don (who was friendly) showed us a tahoe that we liked. It was used, which was fine. He then turned it over to Frank and it went downhill from there. We asked how much the used tahoe was and he told us 41,000. Yet on the internet it was advertised for 38,000 WOW. We then told him we were interested in either purchaing a tahoe or leasing and wanted to see the numbers. The lease number he came back with (after being gone for 15 minutes to talk with his "manager") was on a pre-printed filer for $799 with no money down!. This was for a 2WD with just the standard basic options. We then stated that the chevy.com website adverstised the same vechile for $469 a month. After giving us a dirtly stare for 30 seconds he went on the website to verify. He fumbled around the website pretending not to know where it was (really? not familiar with the current deals offered throught chevy). He then went a way for another 15 minutes (I assume to talk to his manger again) and came back with another pre-printed form and said we could do the $469 with $5200 down. In talking beforehand with someone who leases all his vechiles, he stated that the monthly fee gos up or down about 30 dollars for every 1,000 you put down. So if I went with the no money down my payment should only be around 600, not the 799 I was quoted. I called another chevy dealership and talked numbers with him and he could do the $600 number. I mentioned what your dealership was trying to do and he laughed and said if he got me to sign a lease for $799 for a car with no luxuries on it he would win salesman of the month. Your website is filled with postive reviews, so if this is the way you do business then those reviewers must be paid to write positive reviews. More
My son accompanied me to buy this car. Robert was wonderful to work with --- informative, most pleasant, accommodating --- all around, a delight! I would certainly recommend this dealership to anyon wonderful to work with --- informative, most pleasant, accommodating --- all around, a delight! I would certainly recommend this dealership to anyone! More
In the last 7 years i have purchased 4 new cars and trucks from other dealerships in town. After losing my car to the flood in April, I needed to get a great car for a great price. Mike Wiley and Ron trucks from other dealerships in town. After losing my car to the flood in April, I needed to get a great car for a great price. Mike Wiley and Ron Whestphal just gave me the best experience i could have ever asked for. Wiley was professional, helpful, and completely went out of his way to make sure he got me everything I asked for and more. I wish i knew Mike 7 years ago. If you want a honest salesman that actually knows the meaning of great customer service, wont waist your time or beat around the bush, and genuinely wants to go that extra mile to help his customers then Mike Wiley's your guy. This was the first time i have ever left a dealership with a smile on my face because of the exceptional customer service and the best deals anywhere. Keep it up Wiley, you have a new repeat customer. More
Very satisfied with our new Malibu purchase. Great people working in sales and finance, couldn't have asked for a better or easier experience. Would definitely recommend to friends and family working in sales and finance, couldn't have asked for a better or easier experience. Would definitely recommend to friends and family More
We went to Ron Westphal to assist our daughter purchase her first new car. Brian Crunican was our salesperson. We have never been so EXTREMELY satisfied with his customer service. I have never liked sale her first new car. Brian Crunican was our salesperson. We have never been so EXTREMELY satisfied with his customer service. I have never liked salesmen because they can be overbearing, but Brian was a PLEASURE to deal with. He went over every feature in the cars he showed us, answered all our questions, and was extremely accommodating, never pushy. You will love the way you are treated with Brian, no doubt about it!! More
Robert was very knowledgeable and polite. This was the first time I was planning on purchasing a brand new truck and he made sure to show me all my options. My overall experiance was great and i felt that first time I was planning on purchasing a brand new truck and he made sure to show me all my options. My overall experiance was great and i felt that Robert worked very hard to make sure I was happy with my choice. I would recommend Ron Westphal to anyone looking to buy a good vehicle from great people. More
I had the best experience buying my first car with Gene. He made the whole experience fun and entertaining. Dan really fought for me to get approved being that this was the first new car I had ever bought. He made the whole experience fun and entertaining. Dan really fought for me to get approved being that this was the first new car I had ever bought. And while as bill was just finishing up the process for me, he worked extremely quick & I could most defiantly see that everyone was really looking out for my best interest. I couldn't imagine going to different dealer ship after this wonderful experience I had. More