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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

September 11, 2013

Being my first car purchase, I believe it was a great one. All persons involved with the purchase was very friendly and helpful if I needed anything, especially Mike (THANK YOU AGAIN). More

by BrentonBridgeforth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wiley
Sep 25, 2013 -

Ron Westphal Chevrolet responded

Congratulations on your purchase and thank you for selecting Ron Westphal Chevy. I am pleased to learn your 1st car buying experience was a positive one. After all, buying a vehicle should be fun! If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Read what others are saying about us at http://www.facebook.com/westphalchevy Visit our website at http://www.WestphalChevy.com

September 09, 2013

Frank Avila is the single best salesperson I've EVER dealt with when looking for a new car. No pressure, willing to go the extra mile to do what he could to make the experience a pleasant one. I actua More

by noname123really
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for taking time to comment on your recent visit to Ron Westphal Chevy. It's true...at the end of the model year select models can be difficult to find as they start to sell out. I am pleased (but not surprised) to learn Frank Avila didn't try and push you into a vehicle you didn't want. We very much appreciate your recommendations. And, even though you did not purchase a vehicle from us...we encourage you to try Ron Westphal Chevy's service department. We offer quick, No Appointment Needed oil changes and have Saturday hours from 8-4. Thank you again for your feedback. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Read what others are saying about us at http://www.facebook.com/westphalchevy Visit our website at http://www.WestphalChevy.com

September 05, 2013

Robert was very professional and very friendly. He didn't make me feel pressured at all and he selected an excellent vehicle for me to enjoy. More

by bgarner129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Sep 25, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for choosing Ron Westphal Chevrolet. We appreciate your business. I am glad (but not surprised) to hear that Robert was friendly & professional. He has received a whole lot of positive feedback from his clients. I will add you to his completely satisfied client list. Thanks again and ongratulations on your new vehicle. Welcome to the Ron Wespthal Chevy family! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Read what others are saying about us at http://www.facebook.com/westphalchevy Visit our website at http://www.WestphalChevy.com

September 03, 2013

Brian Crunican went above and beyond in customer service. I would recommend Brian to anyone, very pleasant, informative and fun! Great purchasing experience for us! Looking forward to working with Mike Fr More

by Conniecae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Frantzen
Sep 04, 2013 -

Ron Westphal Chevrolet responded

Hello. We are glad to have you back! I was happy to learn you had fun during the purchase process...that's the way it is supposed to be. Buying a new vehicle should be fun. And, Brian Crunican and I appreciate you recommending us to others. If we can assist you in the future in any way, just let us know. Thanks so much for your purchase! Dan Schwebke, General Manager Ron Westphal Chevy http://www.facebook.com/Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

September 02, 2013

I came in the dealer ship to have service on my 2011 Equinox . We decided to look at the newer models while waiting, when Robert asked if, i would me interested in a 2013. I gave him my requirements i More

by karenl35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Sep 04, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your nice comments. I am glad we were able to get you into a nicer, newer vehicle. The 2013 Chevy Equinox is our most popular seller! And, thanks for recommending us to others...that is the highest possible compliment. If we can assist you further in any way, just let us know. Thanks again for your purchase. Dan Schwebke, General Manager Ron Westphal Chevy http://www.facebook.com/Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

August 26, 2013

me and my wife went to ron westphal looking to buy a new car. we bought a 2013 chevy spark. robert was our salesperson. he did a great job on getting us the best price for our trade .and getting us lowest f More

by cust88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Sep 04, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your glowing review. I agree, Robert Ithier is an excellent salesperson. He gets quite a lot of positive feedback. High pressure sales tactics are a big NO NO here. After all, no one likes to be pressured. Thanks again for your purchase and welcome to the Ron Westphal Chevy family. Dan Schwebke, General Manager Ron Westphal Chevy http://www.facebook.com/Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

August 24, 2013

I was pleasantly greeted by Brian Crunican when shopping for a car. He was courteous. When requesting about the Chevy Malibu, he was very knowledgeable with this vehicle. I bought the 2012 Malibu and he More

by tinaguerra
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Friedel
Aug 24, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks for your feedback. I believe that knowledge of our products is extremely important and I am glad to find out that all Brian's training is paying off. And, we are trying to stock more inventory so I am happy to find out you appreciated our selection of vehicles. Thanks again for your comments, you opinions are important to us. If we can help you in any way in the future, just let us know. Dan Schwebke, General Manager See what others are saying about us at http://www.facebook.com/WestphalChevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

August 23, 2013

Dan Taylor provided us with above & beyond spectacular customer service. He made sure we had many options to chose from and we ended up driving several different cars. He made us feel like h More

by Buckskin83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2013 -

Ron Westphal Chevrolet responded

Dear Heidi, Thanks for your wonderful review. I am glad to hear that you enjoyed working with Dan Taylor. Yes, I agree with you...Dan Taylor works very hard to make sure everyone gets the best bang for the buck. We appreciate your comments and your purchase! If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager See what others are saying about us at http://www.facebook.com/WestphalChevy Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

August 18, 2013

Bought the second car I've ever owned, by far the best experience yet. I called ahead spoke directly to Frank who works with the bank got everything done, walked in and sign the paperwork and took my More

by JackleenKoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Ron Westphal Chevrolet responded

Hello and thank you for your feedback, your opinion is very important to us. I am glad to find out that Frank Avila was able to help you get the right vehicle. That is one of our main goals...helping clients get the vehicle THEY WANT. If we can assist you further in the future, just let us know. Thanks again and welcome to the Ron Westphal Chevy family! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.Westphalchevy.com

August 14, 2013

Scott was great to work with. We came to purchase a new vehicle which the dealership had in stock however when we came back to purchase it, it was sold. Scott worked to find us the exact same car. After More

by brodzinski4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Aug 21, 2013 -

Ron Westphal Chevrolet responded

Hello and thanks so much for your comments. Our inventory turns over pretty quickly...I am very glad that Scott didn't give up and was able to locate the perfect car for you. If we can be of any additional assistance of any kind in the future, just let us know. Thanks again for the trust and confidence you placed in us. Dan Schwebke, General Manager Ron Westphal Chevy http://www.WestphalChevy.com 630-898-9630

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