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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

February 28, 2014

Jesse was patient and helpful throughout the leasing process, always answering my questions or if he couldn't [regarding some cost details] he got me to other associates who could answer them ...then he More

by mannyoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2014 -

Ron Westphal Chevrolet responded

Dear Manny, Congratulations on your new Chevy Cruze & thank you for commenting on your recent visit to Ron Westphal Chevy. I am glad that you felt comfortable working with Jesse Sanchez. He receives rave reviews from all his clients and we are proud to have him on our sales team. Thanks again for your feedback...your opinion is very important to us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com See what others are saying about us - LIKE US at http://www.facebook.com/WestphalChevy

February 27, 2014

My wife and I came in just looking for some options as my car broke down on I-55 and it came very apparent it was time for a certified pre-owned vehicle. Brian greeted us immediately and was very friendly. More

by dlammers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for taking time to comment on your recent visit and purchase. I am glad we were able to help you out of a bind...no one likes breaking down...especially on a busy highway! And, I agree with you regarding Brian Crunican. He has been a great asset to our sales team...I am happy you enjoyed working with him. Thanks again and welcome to the Westphal Chevy Family! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com See what others are saying about us - LIKE US at http://www.facebook.com/WestphalChevy

February 26, 2014

Was my first new car, 4th overall and this was the quickest & easiest car buying experience. They have my business for life walked away with my new silverado knowing i got the best deal More

by Servantofchrist85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalsto, Mike Wiley
Mar 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your kind words. I am proud you selected Ron Westphal Chevy for your first new vehicle purchase - Welcome to the Westphal Chevy Family! If we can be of any further assistance of any kind in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com See what others are saying about us - LIKE US at http://www.facebook.com/WestphalChevy

February 26, 2014

We have purchased Chevys for the past 15 years, and this is our second purchase from Ron Westphal Chevrolet. Gene Babb was our Sales Associate on both purchases and I would highly recommend him to family a More

by driessen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for taking time to comment on your recent vehicle purchase from Westphal Chevy. I agree with you...Gene Babb does have a lot of enthusiasm for our Chevy products! We enjoy working with him and are glad to have him on our sales team! Thanks for choosing Westphal Chevy for a 2nd purchase...we are very proud and pleased when folks come back to us again and again. And, recommending us is about the highest compliment we can get! If we can assist you further in any way, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com See what others are saying about us - LIKE US at http://www.facebook.com/WestphalChevy

February 23, 2014

I came in with my family to "look" at the selection of Tahoes and Suburbans. Gene was our salesperson and was awesome through the whole process. He was exceptional in dealing with my specia More

by 6roogys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments regarding your purchase experience at Westphal Chevy. Yes, Gene's enthusiastic and outgoing style gets a lot of positive feedback from his clients. He really does make getting a new vehicle fun, doesn't he? Thanks for your high marks. Our entire team is proud and flattered. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 21, 2014

Lisa was very friendly and was interested in getting me the options that I was looking for. She was very knowledgeable about the business even though she is very new to the company. Great personality! Dan More

by teacher71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your remarks. Your feedback is very important to us. Yes, Lisa is one of our newer employees and we think she is working out great! Glad you agree :) We try to make everyone's experience here enjoyable and comfortable...after all, getting a new vehicle should be FUN and EASY! Thanks again for choosing Ron Westphal Chevy and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 19, 2014

The Sales Team was very attentive to my concerns. They did not make any ridiculous offers, and were very straight forward. They found me The vehicle I wanted. More

by HUntBLa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. I am glad to hear that our staff was attentive to your concerns. It sounds like they really listened to you. That's good. Yes, I agree with you. Ridiculous offers are bad. Very bad. Our clients don't like them and neither do we...that's not how we like to treat our clients. Thanks again for your feedback and for choosing Ron Westphal Chevy! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 18, 2014

Scott was excellent to work with. He was courteous, informative and very willing to help with any questions or concerns we had. The buying experience was way better than some I have had in the past. I More

by forexman05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. Your opinions are important to us. I am happy to learn you enjoyed working with Scott O'Malley. As you may have read in previous reviews...he gets a lot of positive feedback. I'll add you to the list. We appreciate your business and your recommendations. Thanks again! Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 17, 2014

I had a great experience here! I was buying my car from out of state, so Scott had to do a ton of work with me over the phone before I could come to the dealership and purchase. He was extremely accommodat More

by mollylouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Malley
Feb 24, 2014 -

Ron Westphal Chevrolet responded

WOW! You came from another state to purchase here? That is quite a compliment. I am proud and flattered you came from such a distance. I am confident that Scott O'Malley was a big part of your decision to purchase here. He has been a fantastic addition to our sales team...I am glad you think so too. Thanks again for choosing Ron Westphal Chevy. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

February 15, 2014

Our sales person, Brian Crunican, made our buying experience very pleasant. He spent time explaining the whole process as well as showing us features so that we understood just what we had and how i More

by robert389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments, they are important to us. Brian Crunican gets quite a lot of positive feedback from his clients. It is nice to hear that your experience wasn't rushed...and that everything was explained to you. I am glad that you had a pleasant buying experience...thank you for choosing Ron Westphal Chevrolet. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

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