Ron Westphal Chevrolet
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Over Promise & Under Deliver All I have to say, they did not seem to be all that interested in making a sale. I was in a unique situation that had me stuck in a rental car and had All I have to say, they did not seem to be all that interested in making a sale. I was in a unique situation that had me stuck in a rental car and had to find a new set of wheels. I always had to call them, Danny never returned phone calls. Had been looking at multiple vehicles, new and used. Finally made a decision to purchase a truck that was inbound, they said they would call me when they had a better idea of build date, even offered to put me in a loaner until the new truck arrived to save costs on car rental.. I called twice to check status of the truck, first time I called a week later after confirming that I could make changes to the new truck, received a call 1 day later, second time, was told they would call me back, has now been over 6 weeks and never received that call back. Oh well, they have lost a customer, made it real easy, all they had to do was what they said they would and actually have the courtesy to return a phone call. Never mind the fact I purchased from this dealership back in 2008. They did a xxxx of a job to maintain a previous customer..NOT! More
Shaun Nichols and Joe Marzoas Good Experience My husband and I came in to look at a Buick Enclave they had on their lot. Shaun came out, introduced himself and told us what he knew about the car. My husband and I came in to look at a Buick Enclave they had on their lot. Shaun came out, introduced himself and told us what he knew about the car. He was honest with us and told us he wasn't super familiar with that vehicle but found out any information we asked about. He was professional, worked very hard to get us the price we wanted for it, and got our On Star set up. Shaun is very friendly and easy going and didn't use any high pressure tactics to make a sale. We would recommend seeing him if you're in the market for a new/pre owned vehicle. Thank you Shaun for all your help! We love our Enclave! More
Shaun is great My husband and I came in looking to drive a Chevy to see if we liked it- we were Ford people- Shaun Nichols introduced himself to us. He took us out My husband and I came in looking to drive a Chevy to see if we liked it- we were Ford people- Shaun Nichols introduced himself to us. He took us out on test drives and found us a car that we loved!! We needed to think about it over the weekend, Shaun came in on his day off to meet us and spend a good amount of time with us so that we were happy!! He was honest and always looked to answer our questions! I have been in sales over 20 years and I never felt pressured with Shaun!! I might even hire Shaun myself because I loved his work ethic and honesty!! Come see him if you need a car!! Very professional!! Missy and Jim Binkley More
Shaun nichols and Joe Shaun helped me out to find a new car. He helped me figure out my finances, he took his whole day to just make sure I would get financed, and be able Shaun helped me out to find a new car. He helped me figure out my finances, he took his whole day to just make sure I would get financed, and be able to walk out with a vehicle. If it wasn't for him and is manager I would still be stuck with a really crappy car that isn't reliable. Shaun is a kind and friendly, and funny person, he genuienly cares about your needs and he is easy to get a long with. I would most certainly go back and get a vehicle from Shaun. Joe marozas he is the sales manager he did everything in his power to get me approved as well, he called every bank, he talked to every banker he took time out of his schedule to get me in a safe and reliable vehicle. He has helped me these passed weeks and I wouldn't go to any other people. All they want is the best for you. I am truly happy with everything and the two there!! More
Good Experience Buying a car is never my favorite thing to do, but it was necessary because my car had just been totaled. Brian was very good about making the whole Buying a car is never my favorite thing to do, but it was necessary because my car had just been totaled. Brian was very good about making the whole process as easy and quick as possible without being overbearing. He paid attention to what I was asking for and did not try to talk me into more than I was comfortable with. I would definitely recommend him to friends. More
Great Experience Recently purchased a used car for my high schooled teenager. The experience was very smooth from contacting through internet from car search, to visi Recently purchased a used car for my high schooled teenager. The experience was very smooth from contacting through internet from car search, to visiting Brian Crunican to close the deal. These guys understood what I was looking for, absolutely no pressure to upsell, and gave me a very fair price for the car. Brian went above and beyond with his service, especially considering it was a low price, used car. I highly recommend Westphal Chevy and Brian. More
Excellent Experience I recently purchased a 2015 Chevy Malibu and I had a great experience. Mike Wiley was very knowledgeable, friendly and easy to work with. He knew his I recently purchased a 2015 Chevy Malibu and I had a great experience. Mike Wiley was very knowledgeable, friendly and easy to work with. He knew his product well and I feel like I paid a good and fair price. Mike told me he was a no-pressure guy and he was absolutely right! I never felt any pressure during the entire car-buying process. Even though I arrived later in the evening, Mike took the time to explain everything and answer all the questions I had. I did not feel rushed at all. My interaction with the sales manager, Joseph Marozas, was also positive. Overall, I am very happy with my car and the service everyone at Ron Westphal Chevrolet provided. More
New Impala We bought a 2014 Impala through Mike Wiley and Bill Houlis. There was no haggling. The price was fair. They were both professional, knowledgeable and We bought a 2014 Impala through Mike Wiley and Bill Houlis. There was no haggling. The price was fair. They were both professional, knowledgeable and went out of their way to make us feel comfortable with our purchase. More
Family Friendly Mike Wiley helped us through the entire process when we bought our car. We decided on a 2014 Equinox. He knew the car inside and out and fully explain Mike Wiley helped us through the entire process when we bought our car. We decided on a 2014 Equinox. He knew the car inside and out and fully explained all of the features so that we understood them. On top of that he was very friendly and made us feel like we were family from the very beginning. More
Great Experience He really took care of my family when we came I'm and got out 2014 Captiva. He was very nice and respectful and I would definitely buy from him again. He really took care of my family when we came I'm and got out 2014 Captiva. He was very nice and respectful and I would definitely buy from him again. More