Ron Westphal Chevrolet

Very warm environment My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard G My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard Graham; within an instant our conversation went to what my wish list consisted of. Richard took note of what type of vehicle I was interested in and went to work to make it happen. I was able to get the 2016 pearl white Traverse with the must haves; "remote start, heated seats, sun-roof, tented windows, V-6, caption seats, third row seating and running boards." Did I mention that the truck had only eleven miles on it at the start of the test drive. I left there very well pleased in my 2016 truck. More

Most enjoyable car buying experience yet! Robert Ithier was friendly, knowledgeable and made us feel welcome. The transaction was the quickest and least painful car buying experience we have e Robert Ithier was friendly, knowledgeable and made us feel welcome. The transaction was the quickest and least painful car buying experience we have ever had. Thank you, Robert! Highly recommend! More

Shaun is the guy to go to Shaun approached me when I got on the lot He was very polite and helpful When we were both talking about which car I wanted. Helped me out with the my Shaun approached me when I got on the lot He was very polite and helpful When we were both talking about which car I wanted. Helped me out with the myself being in the military which was really nice on his part. And being 20 years old I was able to get a loan with out having a co-signer which was also nice. Over all I liked the service I got from him and I will defiantly be back for another car in the future. More

best purchase experience we've had in a long time My husband and I came in to trade his old vehicle and purchase a used vehicle. Shaun was great and made the process very simple, straight forward and My husband and I came in to trade his old vehicle and purchase a used vehicle. Shaun was great and made the process very simple, straight forward and enjoyable compared to past experiences with other dealerships. We appreciated the staff as a whole, everyone was very friendly and helpful. Thanks also to Dan! More

More than expected! Reta brought the Acadia to my wife's work, in Shorewood, to show it to my wife. My wife was impressed with not just the vehicle but Reta's helpfulness Reta brought the Acadia to my wife's work, in Shorewood, to show it to my wife. My wife was impressed with not just the vehicle but Reta's helpfulness and attention to our needs. We bought the Acadia and are very happy with it and the service we received from Reta. We will recommend Ron Westphal to our friends. More

Above and Beyond Expectations! I have been in the Aurora service center twice now, and each time I have been extremely happy with the service. On both occasions I dealt with Sergio. I have been in the Aurora service center twice now, and each time I have been extremely happy with the service. On both occasions I dealt with Sergio. He is very professional and helpful. On my last visit, I had an issue with the battery. Our day was already packed full with softball, out of town family and a graduation party, and since my husband was at work all day, I requested a loaner to get me around all day. They didn't even bat an eye. I was told that the battery needed to be changed and that it we just missed the coverage on the mfg. warranty, however, they were able to figure something out and get it back to me free of charge. The service team went above and beyond my expectations! More

Car purchase Robert and Joe were very professional and had a great persona. Very relaxed and the best experience I have ever had in a buying a new car. Robert and Joe were very professional and had a great persona. Very relaxed and the best experience I have ever had in a buying a new car. More

Professional, accomidating and friendly Ron Westphal Chevrolet was the fifth and last dealership that I visited. I had four bad experiences before coming here. Mike Wiley gave me wonderful s Ron Westphal Chevrolet was the fifth and last dealership that I visited. I had four bad experiences before coming here. Mike Wiley gave me wonderful service, was friendly and went out of his way to make sure I was able to stay in my budget. Some of the other dealerships in the area that I visited acted like they were doing me a favor by helping. Mike, Shaun and Joe are awesome and I would highly recommend them. Next time, I will go there first. More

Good dealer=happy customer I came in looking for a Chevy Impala and was quickly helped by Shaun Nichols. He let me test drive the car and was extremely informative and knowledge I came in looking for a Chevy Impala and was quickly helped by Shaun Nichols. He let me test drive the car and was extremely informative and knowledgeable with this model. He was so friendly to my wife and I and had excellent customer service. He made our car shopping experience so relaxing and fun!! He helped me out in every way he could and made sure I was happy with my decision. I was very impressed with his quality of work and I definitely would recommend Shaun to anyone who wants a good car buying experience. The guy knows what he is doing. Thanks Ron Westphal! More