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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

June 11, 2016

Amazing We had the best experience at Ron Westphal. We started with one salesman Brian and we had to step out and he very professionally handed us off to Mike More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Friedel, Mike Wiley
Jun 15, 2016 -

Ron Westphal Chevrolet responded

Maria, at Ron Westphal Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit with Brian and Mike and we hope you will continue to use our dealership for your parts and service needs. Enjoy your new vehicle! Thank you for your great review! Bill Houlis, General Manager - (630) 898-9630

June 11, 2016

Purchase Very kind and helpful and knowledgable and Shaun stayed with us to help purchase 2 cars talked over everything about the cars so we knew what we were More

by Ebailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marozas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Nichols
Jun 15, 2016 -

Ron Westphal Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We're happy to hear that Shaun did a great job in assisting you in your purchase. Please dont hesitate to contact me or visit us if you need anything else. Bill Houlis, General Manager - (630) 898-9630

May 26, 2016

Best and smoothest seevice I gotten in a while Shaun was very easy going,knowledgable, and worked hard for me. I was shopping around for a pick up and not planning to purchase that day. But everybo More

by Chevy Tommie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
May 27, 2016 -

Ron Westphal Chevrolet responded

Thank you for the outstanding feedback at our dealership! I am glad to hear that Shaun was very easy going, knowledgeable and worked hard for you during your visit. Thank you for the recommendation and hope to see you soon. Best Regards, Bill Houlis, General Manager - (630) 898-9630

April 27, 2016

Genuine nice guys From the service department to the sales team, these guys are absolutely great! Brian sold us a Captivia and it is by far the nicest car we have ever More

by kristine b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Frantzen
May 02, 2016 -

Ron Westphal Chevrolet responded

Kristine, we love hearing about guests who have a great experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ron Westphal Chevrolet. Enjoy your new Captivia! Please feel free to contact us if you have any questions about your new purchase. Best Regards, Bill Houlis, General Manager - (630) 898-9630

March 15, 2016

Cruze Purchase Went to the dealership to look at purchasing a new car. Danny helped us pick out the right car and made the process painless. Danny helped us set ever More

by Brandon Fairfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Cardinal
Mar 16, 2016 -

Ron Westphal Chevrolet responded

Brandon, we appreciate you taking the time to leave us a great review! Congratulations on your new Cruze! We are pleased to hear Danny did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Bill Houlis, General Manager - (630) 898-9630

March 03, 2016

Honest and Caring Shaun is young but very knowledgeable, he truly went out his way to make our dream SUV possible. We shopped around and were disappointed. They have ga More

by gbf4l01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
Mar 08, 2016 -

Ron Westphal Chevrolet responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Shaun was able to gain your trust in our business. Congratulations on your purchased and thank you for your recommendation as well. We look forward to servicing your future automotive needs! All the best, Bill Houlis, General Manager - (630) 898-9630

February 25, 2016

great customer service. My husband and I where in desperate need of a new vehicle and our situation was a little diffrent we needed a 7 seater vehicle. Our only option was th More

by Jolene0130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Houlis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Cardinal
Mar 01, 2016 -

Ron Westphal Chevrolet responded

Jolene, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Danny and Bill went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at Ron Westphal Chevrolet await your return. Please let us know how we may be able to help next! Sincerely, Bill Houlis, General Manager - (630) 898-9630

December 19, 2015

Pleasantly happy Rich was great, never pushy, listened to exactly what I said I liked and did not like. Warm, friendly and great sense of humor! Everyone was extremel More

by Jslavik245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2016 -

Ron Westphal Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rich was so positive. We look forward to seeing you again. Bill Houlis, General Manager - (630) 898-9630

November 06, 2015

Easy breezy! After my first experience today at Ron Westphal Chevy, I can highly recommend this dealership. Their sales and management staff was so undeniably easy More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaun Nichols
Nov 07, 2015 -

Ron Westphal Chevrolet responded

Charles, your kind words mean lot to us. We appreciate your feedback and are happy to hear that Shaun and I were able to meet your needs. At Ron Westphal Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thank you for your recommendation. We look forward to assisting you with your future sales and service needs. Best, Bill Houlis, General Manager - (630) 898-9630

November 05, 2015

Straight forward, honest, friendly staff My wife and I came in knowing which car we wanted. They gave us a great deal and beat the other dealership's price. The sales consultant we worked wit More

by markv85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaun Nichols
Nov 07, 2015 -

Ron Westphal Chevrolet responded

Thanks so much for this great review, Mark. We try to create a honest, friendly and professional service for all of our customers. Congratulations on your new car! If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals. Regards, Bill Houlis, General Manager - (630) 898-9630

Nov 07, 2015 -

Ron Westphal Chevrolet responded

Charles, your kind words mean lot to us. We appreciate your feedback and are happy to hear that Shaun and I were able to meet your needs. At Ron Westphal Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thank you for your recommendation. We look forward to assisting you with your future sales and service needs. Regards, Bill Houlis, General Manager - (630) 898-9630

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