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Ron Westphal Chevrolet

Aurora, IL

3.8
413 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years. We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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1425 US-34

Aurora, IL

60503

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Showing 413 reviews

December 18, 2017

Car buying doesn't have to suck! I had a great experience!! I recommend Ron Westphal Chevrolet! I actually bought a pre-owned Dodge Ram here, not a Chevrolet. But the reason I did was because of the price I fou More

by Ebolster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Houlis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalsto
Dec 19, 2017 -

Ron Westphal Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We understand that buying a car is an important decision and we are honored that you chose Ron Westphal Chevrolet. It was a pleasure to serve you and we'll be here the next time you need a vehicle. Sincerely, Bill Houlis, General Manager - (630) 898-9630

May 30, 2017

Danny Cardinal is an awesome personable guy and got my wife and I an awesome deal on a 2014 Chevy Equinox after a recent total on my 08 Malibu. Easy to work with ex More

by Jacob Allen Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Cardinal
May 31, 2017 -

Ron Westphal Chevrolet responded

Thank you so much for sharing your car shopping experience with us, Jacob. Congratulations on your 2014 Chevy Equinox! Danny is a fantastic salesman and we're thankful for everything he brings to our team. We are grateful for your business and we would love to work with you again. Take care and happy driving! Best regards, Bill Houlis, General Manager - (630) 898-9630

January 31, 2017

Recent Cruze purchase I can't stay enough good things about how Danny Cardinal helped set me up with a vehicle that met my needs and financial situation. I was very wary c More

by oswego190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Cardinal
Feb 02, 2017 -

Ron Westphal Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Danny is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. Congratulations on your new purchase! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Bill Houlis, General Manager - (630) 898-9630

December 18, 2016

Horrible service and unprofessional To first start off when I first arrived it didn't seem to bad of a place until I went into dealing with the finance managers and sales man. After look More

by Evo man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Avila
Feb 25, 2017 -

Evo man responded

No thanks took my business elsewhere and have no reason to ever go back to Westphal nor recommend anyone there but thanks anyway

December 14, 2016

Good dealership Great experience with my salesman Brian. He took the time to show me the vehicle and all the features. I was at the dealership for about 2.5 hrs. More

by Perry 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Crunican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Buechele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Ron Westphal Chevrolet responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Brian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Bill Houlis, General Manager - (630) 898-9630

November 12, 2016

Great service and a caring team After a bad experience at a different dealership, I went to Ron Westphal and was immediately assisted and treated like a human being. I already knew More

by BPerkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buechele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wiley, Shaun Nichols
Nov 14, 2016 -

Ron Westphal Chevrolet responded

Ron Westphal Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! I'll be certain to share your compliments with Mike and the rest of the staff. We look very forward to seeing you again in the future. Enjoy your new car! Best regards, Bill Houlis, General Manager - (630) 898-9630

October 21, 2016

Poor salesmanship Our salesman Danny while initially helpful. Became belligerent when we tried to determine what the asking price was without buying. After repeatedly a More

by MalibuMomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Cardinal
August 06, 2016

5 stars isn't enough Shawn was super nice and helpful, didn't gave me the run down on the car I was super interested in, but we also explored other options; however he wa More

by Albert (alix) Kunold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
Aug 08, 2016 -

Ron Westphal Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review, Albert. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Shaun assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Warm regards, Bill Houlis, General Manager - (630) 898-9630

June 23, 2016

Richard was a great salesman! Richard Graham was a great salesman. He was very friendly, knowledgable and very helpful with the purchase of a truck. Don was also very friendly an More

by Amazingmedic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Friedel
Jun 29, 2016 -

Ron Westphal Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Richard and Don did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Thanks for your recommendations. Bill Houlis, General Manager - (630) 898-9630

June 11, 2016

Shaun and joe seriously are the best! very nice and genuine guys! Super helpful joe bought us lunch and Shaun was completely helpful and neither one of them were p More

by Tay531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marozas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Nichols
Jun 15, 2016 -

Ron Westphal Chevrolet responded

Thanks so much for the excellent review! Shaun and Joe are key components of our team here and they will be very happy about your experience. We set high expectations for ourselves, and the fact that we meet yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Bill Houlis, General Manager - (630) 898-9630

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