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Ron Tonkin Toyota

Portland, OR

4.5
365 Reviews

750 SE 122nd Ave

Portland, OR

97233

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Showing 365 reviews

August 20, 2020

Always with the add ones. Made an appointment to get my key fob replaced and asked for a quote for everything and was told 339.00. Get to the dealership and then get told that did not include programming a More

by mpsmith80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
Aug 20, 2020 -

Ron Tonkin Toyota responded

Congratulations on the purchase of your 2021 Toyota Corolla! I'm sorry to hear that you misplaced one of your new keys. In most situations these days, drivers use only the fob to lock, unlock and start their vehicle.. A laser cut key is completely optional, especially since the other key you have has a laser cut key. I apologize if it wasn't made clear that you need to have the key programmed to the vehicle. Please feel free to contact me at 503-408-4206 to discuss further. Thank you. - Lisa Nichols, Ron Tonkin Toyota Customer Relations

Aug 20, 2020 -

mpsmith80 responded

Wow!!!! I was not told that is was completely optional, I would not have wasted my money. Would have been nice to hear that AT THE TIME I BROUGHT IT IN, rather than finding about it after I gave Tonkin my hard earned money. I was not given any option just a bill for close to twice as much as I was quoted. Thank you for congratulating me on my new car, I hope you enjoy the close to 25K, its the last my family and friends will be spending on your dealership.

July 18, 2020

Well Rounded Experience From start to finish Justin was helpful, met my demands/requests, MOST importantly nonpushy. He respected my time and vision and overall made the expe More

by JBUCHANAN086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Final guy i worked with I didnt catch his name. HE did my dmv papers/warranty coverage. He helped set up better credit union deal AND transferred/extended my previously purchased extended warranty! He was helpful and great as well!, Justin Lemons
July 09, 2020

We are thankful for your business. Thanks for Craig Doby for his great, skillful customer service. He is very friendly and humble. God bless all. More

by tongrtx23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Doby
July 05, 2020

Everybody was professional and patient in helping us decide on the car for our future. Everyone was kind and a-tentative to detail that showed that they cared for their customers More

by baophengteav
Recommend Dealer
Yes
Employees Worked With
Craig Doby
July 03, 2020

Craig was awesome! Very professional and he went above and beyond to help me get the deal that I wanted. Personable and friendly. Thank you!! More

by sean.kiely
Recommend Dealer
Yes
Employees Worked With
Craig Doby
July 02, 2020

Craig went above and beyond to make our experience as smooth as possible! We could not have asked for a better experience. Thank you, Craig! More

by philpott.jackie8
Recommend Dealer
Yes
Employees Worked With
Roy Ramirez, Craig Doby
July 01, 2020

I liked how Craig Doby gave us a good service,he did follow up with his customers we appreciated, thanks alot Tonkin Auto group, awesome. More

by johnmurimi8
Recommend Dealer
Yes
Employees Worked With
Craig Doby
July 01, 2020

Came in with a budget, and Craig was so helpful! Showed us 5 cars not over our budget by more than 1k. So professional and patient with us! Would 1,000% recommend working with him. More

by toniv
Recommend Dealer
Yes
Employees Worked With
Craig Doby
June 30, 2020

Super nice dealer. I highly recommend working with this dealer to buy a car. Their prices were the best around Portland. The staff were friendly and helpful, very patient and kind with me. More

by mha0590
Recommend Dealer
Yes
Employees Worked With
Patrick Ramage, Craig Doby
June 30, 2020

Mr.Doby was very knowledgeable about the cars and the process. I am so happy I had opportunity to work with him. I will refer all my freinds and family to him!!! More

by Sarah Baker
Recommend Dealer
Yes
Employees Worked With
Craig Doby
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