Ron Tonkin Toyota

Purchased a 2011 Toyota Sienna Van Contacted Ron Tonkin Dealership after 3 consecutive years of tire replacements. Normal vehicles may need tire replacements every 3-5 years. Apparent Contacted Ron Tonkin Dealership after 3 consecutive years of tire replacements. Normal vehicles may need tire replacements every 3-5 years. Apparently there is a "design" issue that Toyota and their sales representatives are aware of...and refuse to recognize. I mean, these tires are unusable after 1 year. All alignment and suspension issues were dealt with the 1st year...though should have been the responsibility of Toyota. This van is more of a truck, by weight...which is how the tires react. Passenger tires are softer rubber than truck tires...and not intended for trucks. This van requires a truck tire to correct the problem...however, can not accommodate a truck tire...nor can the suspension be altered to allow for truck tires. I explained all of this to Steve Barker, Sales Manager...and his attitude, or what I took away from the conversation was, I'm sorry you dislike the van. Not my problem. Well Steve, this is my response to both you and Toyota. The element of trust has been broken. Monday I am proud to say, I traded the money pit for a 2014 Subaru. As a consumer I have rights too...and I encourage anyone who has a viable issue with their vehicle to share that information via this wonderful avenue called the internet to protect someone else from having to go through this same or similar issues. Cars, whether American or Foreign cost body parts...and should be expected to be reliable in every aspect, especially within the first 5-7 years while most are paying for them. More

Excellent Sales Person I enjoyed working with Mizan Raheem to purchase my new Toyota Highlander. He was very courteous and spent time explaining the features on the vehicle. I enjoyed working with Mizan Raheem to purchase my new Toyota Highlander. He was very courteous and spent time explaining the features on the vehicle. After the sale, he called me a several times to make sure I was completely satisfied. I would recommend Mizan to anyone interested in purchasing a vehicle from Ron Tonkin Toyota. Also, I had the pleasure of working with Rony Abi Haidar (sales manager). He was also courteous and helpful with the transaction. Best Regards, Bill Bitar More

Bad customer service, don't tell the truth, change their story completely 360 degrees, no appreciation,they lie too much, and words don't follow their actions, their story completely 360 degrees, no appreciation,they lie too much, and words don't follow their actions, More

First let me say that Ali was great to work with, I kept him busy with price negotiation. I was pleased with his service. now to the bad! My wife and I arrived around 10:20 am on Sunday (2-16-14) where him busy with price negotiation. I was pleased with his service. now to the bad! My wife and I arrived around 10:20 am on Sunday (2-16-14) where we meet Ali, I asked to look at a used dodge charger that they had advertise online! Ali looked for the car to no avail. after 10 min Ali informed us that the used car manager had taken the car home and that they would contact him, a few min later Ali said he was on his way. 35 to 40 minutes later he finally shown up, with no apology and his crap still in the car, and 60 miles added to the odometer, vary unprofessional in our opinion. More

I had the most amazing experience with Ron Tonkin Toyota. Justin was a complete star in my book. He helped me drive away in my dream car. I was looking on Craigslist and found a car I liked at Ron Tonkin Toy Justin was a complete star in my book. He helped me drive away in my dream car. I was looking on Craigslist and found a car I liked at Ron Tonkin Toyota. The site allowed me to prequalify with a short application process. Justin called me with some options that he then emailed me. A few brief phone conversations between us going over car details, 2 hours test driving and signing paperwork and I was in the car of my dreams. He kept everything very simple and was the most polite guy in auto sales I have ever met. I told him that if I met him in the "world" I would never have pegged him for a car salesman. All of the staff were genuinely great, friendly and helpful. I would recommend them over and over. The selection was fantastic and they go to bat for you with the loan company. Very impressed. Thumbs up Ron Tonkin! More

The experience with Ron Tonkin Toyota was by far the best I have ever had. I started my search for a vehicle in mid January via the internet and contacted several dealers. It wasn't until those dealers cou I have ever had. I started my search for a vehicle in mid January via the internet and contacted several dealers. It wasn't until those dealers could not meet my requirements that I looked at Ron Tonkin's website. In the span of one Friday evening Mansour replied to 5 of my emails whereas the other dealers had fewer emails over the span of several weeks. Every person I talked with was pleasant and very professional. All my questions were answered. The deal was low pressure and I was able to close the deal in one afternoon. The customer service was great as I traded 2 vehicles and Ron Tonkin's staff gave me a ride home upon delivering the second vehicle ( the logistics was difficult for me prior to meeting with Ron Tonkin's staff). Every detail was taken care of so I had nothing to worry about. I highly recommend Ron Tonkin Toyota and I will be a long term customer of theirs. More

I had to say thanks to Jamal Tarhuni (Ron Tonkin Sales Consultant) for his support to make easy all the process of purchase. Comparing with the other car dealers that I have visited, Ron Tonkin is the Consultant) for his support to make easy all the process of purchase. Comparing with the other car dealers that I have visited, Ron Tonkin is the best in all Portland area. Thanks again. More

The Toyota brand has some good dealerships in the Pacific Northwest but in my experience, Ron Tonkin is the best. When me and my wife decided to buy a new Tundra we went to Tonkin and another local deal Northwest but in my experience, Ron Tonkin is the best. When me and my wife decided to buy a new Tundra we went to Tonkin and another local dealer. Tonkin quoted us a great price on a new Tundra along with a very fair offer for our trade with truly "No Bull" unlike the other dealer we visited. The showroom was neat, clean, and well laid out. All the staff were professional and attentive to our needs while we were there. One thing both me and my wife came away with was how thorough our sales staff were. We left the dealership with our new car and absolutely no unanswered questions about the deal or vehicle. I cannot say enough good about our sales team which consisted of Brad Ostlund, Jason Ball, and David Rhey. Every one of these folks were fantastic to work with and helped make our experience a truly great one. These guys are professionals and it really showed. I highly recommend this dealership to anyone looking to buy a Toyota product. More

I came into Ron Tonkin Toyota because I did some online research and found the right style and color of the RAV4 I wanted and came into the store to start the process. I knew what I wanted, and the price I research and found the right style and color of the RAV4 I wanted and came into the store to start the process. I knew what I wanted, and the price I wanted. I worked with Mark and he made everything very easy. While some people may find buying a car stressful, Mark made it a good experience so we made our deal, did some negotiating and made it out of there in relatively good time (why does buying a car take so long, I don't know but it always does). I love the car and felt respected and given a fair price which is why I feel good about giving 5 stars here. I would return in the future. More

They were simply excellent! Easy, fast and efficient. Most importantly, my wife and I were able to get the car we wanted......ask for Mansour! He's the best! Most importantly, my wife and I were able to get the car we wanted......ask for Mansour! He's the best! More