Ron Tonkin Toyota

Great experience! This is the second vehicle bought from Ron Tonkin through Justin Lemons and my wife and I have been highly satisfied. Any problems found with our used This is the second vehicle bought from Ron Tonkin through Justin Lemons and my wife and I have been highly satisfied. Any problems found with our used vehicle was fixed free of charge. More

Very Disappointed We bought our car when I was 5 months pregnant with our first child. We did 3 months of research about used cars for a family friendly vehicle. When w We bought our car when I was 5 months pregnant with our first child. We did 3 months of research about used cars for a family friendly vehicle. When we finally decided to buy we went to buy a certified used vehicle at Ron Tonkin Toyota. The car they sold us ended up with issues that they were clearly aware of and chose not to disclose. This increased the cost of any repairs and shortened the life of any frictional items on the vehicle. When we brought the problem to the managers (Evan and Aric) attention, they were both accusatory and defensive. Instead of making us feel better about the situation we were in, they continued to argue and let us know the things that we did incorrectly. This continued to escalate our feelings. Fortunately, they pulled in the general manager of the dealership who did help to resolve the situation. But, the way we were treated by Aric and Evan made us feel very disrespected and left a bad taste in our mouths. I would not recommend getting service from them. They are untrustworthy and don't have the consumers best interest in mind. In a time where consumers have great access to information and many options, customer satisfaction and safety should be a number one priority. More

Out of town online purchase was made easy. Justin Lemons was my online contact. He was responsive, polite and took the time to answer all of my questions. We reached a tentative deal online a Justin Lemons was my online contact. He was responsive, polite and took the time to answer all of my questions. We reached a tentative deal online and then we drove up to Portland from Eugene to test drive and finalize the deal. Would definately use Justin again. More

Kind, Courteous, Professional and Helpful Justin is very professional, no pressure sales and engaging. He listened to what I wanted, what my needs were and got me exactly what I wanted. No p Justin is very professional, no pressure sales and engaging. He listened to what I wanted, what my needs were and got me exactly what I wanted. No pressure at all. Justin was quick to answer any question I had whether it was email, text or phone call. He never once left me hanging. When the right truck came along that fit what I was looking for he made sure everything was in order and organized. I still can't believe that I was able to buy a truck online and in and out of the dealership with my truck in less than 2 hours. Thank you Justin! More

A real Professional Justin is very professional, knows his product extremely well and goes out of his way to make you comfortable in making your purchase decision. He bu Justin is very professional, knows his product extremely well and goes out of his way to make you comfortable in making your purchase decision. He builds satisfied customers! More

perfect game Justin has everything spelled out, he's easy to speak with on any subject on any level, and is super responsive; he's your all-star closer. The ma Justin has everything spelled out, he's easy to speak with on any subject on any level, and is super responsive; he's your all-star closer. The man connects the dots and makes sure everyone is on the same page. Even sent over a chauffeur to pick me up since I was on the buss. How boss is that? They even sent me home with some stocking stuffers + batteries. 12 hours from the time I sent an email to driving off the lot, starting from midnight. STRAIGHT BOSS. SHUT UP AND TAKE MY MONEY!! More

Simply THE BEST!! Justin went out of his way to get me the vehicle I wanted with the accessories that I required(which was not easy). I am not the kind of person who en Justin went out of his way to get me the vehicle I wanted with the accessories that I required(which was not easy). I am not the kind of person who enjoys the car buying process. Justin took the stress and anxiety away and made the whole process much easier than I ever would have thought. I dreaded the thought of signing all that paperwork! In my mind it was going to take hours and hours to complete the purchasing process after the vehicle, price and features were decided, but BOY WAS I WRONG! Justin made that part quick and easy too! And Eric followed things up with a fast a respectful time in finance too! TWO THUMBS WAY UP!!! More

The Best Kind of Surprise Tonkin Toyota provides the best service I've ever experienced, and Jack Lord is by far the best service advisor I've met. That says a lot, because I' Tonkin Toyota provides the best service I've ever experienced, and Jack Lord is by far the best service advisor I've met. That says a lot, because I've owned only Toyota vehicles since 1993, and I've had them serviced by dealerships in San Diego, California, Redwood City, California, Boulder, Colorado, and now in Portland, Oregon. The thing I can say without reservation is the Jack goes so far out of his way to take excellent care of my vehicle -- and of me -- that I'm really surprised. I thought that kind of service went out of vogue when my father was a young man, almost 100 years ago. I recommend Jack--and his technicians provide-- without reservation. More

Fantastic😄 Justin was very good at his job. He knew the Costco program and in turn made our purchase that much better. I would highly recommend Justin to any Justin was very good at his job. He knew the Costco program and in turn made our purchase that much better. I would highly recommend Justin to any of my family and friends. If we ever need another vehicle we will reach out to Ron Tonkin. Respectfully, Scot & Jeanean King More