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Ron Tonkin Toyota

Portland, OR

4.5
365 Reviews

750 SE 122nd Ave

Portland, OR

97233

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Showing 365 reviews

July 29, 2019

Jimmy in Service is the best! I love Ron Tonkin Toyota Service Department because of Jimmy. Jimmy always provides excellent customer service...always keeps me updated on the status More

by Jenna547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Chow
Jul 30, 2019 -

Ron Tonkin Toyota responded

Thank you for the great review. We appreciate your business!

July 27, 2019

Had to bring car back next day. The dealer had checked off all items as "done" but they weren't. Had to bring the car back the next day to get the car re-inspected (another day of mi More

by robhrmn2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Melchiorre
Jul 30, 2019 -

Ron Tonkin Toyota responded

We are sorry to hear this. If there is an issue you need resolved, please e-mail our corporate care team at care@tonkin.com. Thank you.

July 23, 2019

Great job Aaron Very efficient. Thorough and professional courteous honest communication. Competent advisors who care about Toyota brand.. I appreciate the service an More

by Vin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 26, 2019 -

Ron Tonkin Toyota responded

Thank you for your wonderful feedback. We appreciate having the opportunity to earn your business, and we're glad to hear everything went so well with Aaron.

July 22, 2019

Thorough and deliberate I appreciate careful explanations on any problems, and rating system on how much of a problem it is... immediately. Friendliness and trustworthiness i More

by retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both Robin Boyd and Jimmy Chow. I appreciate both and use whichever service manage is there at the time of service and has time.
Jul 23, 2019 -

Ron Tonkin Toyota responded

Thank you for the great review. We appreciate your business!

July 19, 2019

Great customer service Great customer service!Bobby was really nice and friendly, considerate for my service done as quick as possible made an extra step by called his boss More

by hn79972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jul 23, 2019 -

Ron Tonkin Toyota responded

Thank you for the great review. We appreciate your business!

July 16, 2019

Great experiences. Justin is AMAZING! He helped with the purchase of my first vehicle a year and a half ago and we were able to go back and trade that in for an amazing More

by Aryanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trask Sampson, Justin Lemons
Jul 17, 2019 -

Ron Tonkin Toyota responded

Thank you for the great review. We appreciate your business!

July 09, 2019

Great Service Henry Wu explained everything that might be considered in keeping up my Rav 4. Then he helped by prioritizing what really needed to be done, making s More

by Newton, V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Wu
Jul 10, 2019 -

Ron Tonkin Toyota responded

Thanks so much for your wonderful review, V Newton! We appreciate your kind words and look forward to seeing you next time!

July 04, 2019

Sales and Service -- both positive experiences I have worked with this dealership for over a year, and every time, I've been treated with respect and care from a number of different people in the S More

by PortlandPrius15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Taylor, Justin Lemons
Jul 08, 2019 -

Ron Tonkin Toyota responded

Thank you so much for your loyalty! We're so pleased to hear you enjoy your experience here. Thank you for your kind review!

June 29, 2019

Bad brake job Terrible experience with brake job here. Paid over $1100 for original brake job which took from Saturday until Monday late afternoon. Problems from da More

by Derekm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Lord
Jul 30, 2019 -

Ron Tonkin Toyota responded

We are sorry to hear this. If there is an issue you need resolved, please e-mail our corporate care team at care@tonkin.com. Thank you.

June 18, 2019

Service department Very friendly and clean area, done at the time they promised really recommend this dealership from the sales to finance to service they treat you like More

by JJ Mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lord
Jun 18, 2019 -

Ron Tonkin Toyota responded

We appreciate your five star review, JJ! Thanks so much for your recommendation and your loyalty. We look forward to seeing you next time!

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