Ron Tonkin Hyundai - Service Center

I had 2 recall services performed. The check-in process for an 1115 appt and vehicle drop-off was very good. I had asked the Tech to call me at a specific phone number, which we both r The check-in process for an 1115 appt and vehicle drop-off was very good. I had asked the Tech to call me at a specific phone number, which we both repeated at least 3 times. I left and went shopping. I believe about 1 hour or so after leaving I received a text message that the service tech had found 6 other issues with the car. The issues were not spelled out. That was the basic content of the text. Later in the day at about 1615 I called the service dept to check on the car as I had not received a text or phone call. The rep stayed the car had been ready for a couple hours to my surprise. I went to the dealership and picked up the car. When I spoke to the tech he stated they had texted me about completing the work I never received a text from them but as stated above they had sent me a text earlier to the same number. I was a little upset about wasting 2 hours as my drove is about 125 miles one way. We have no local dealer here. I signed the paperwork and left. The rep never told me what the 6 other issues were so they must not have been important as the text message made them sound. This is the dealership that I purchased the car from. More

Mckayla, my main contact person in the Service department, was very knowledgeable, efficient and personable. She also provided excellent advice regarding keeping key fobs at a good distance away f department, was very knowledgeable, efficient and personable. She also provided excellent advice regarding keeping key fobs at a good distance away from our Ioniq 5 to avoid discharging the 12 volt battery. Thank you! More

The customer service was outstanding and was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me in a very difficult situa I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me in a very difficult situation.” “I was very impressed with Drew and Landon and in keeping me safe. More

Very good outcome. Problem solved completely, Landon was very pleasant to work with. Repair + routine warranty check-up done in lt 2 hrs. Amazing!! cj Problem solved completely, Landon was very pleasant to work with. Repair + routine warranty check-up done in lt 2 hrs. Amazing!! cj More

My 2nd time at this dealership and I will continue to go. The people there are very nice and courteous. 5 stars. The people there are very nice and courteous. 5 stars. More

Landon is an awesome Service Advisor. He is very helpful and he remembers his customers. Excellent Customer Service He is very helpful and he remembers his customers. Excellent Customer Service More

Very thorough and detailed. Answered my questions satisfactorly. I came in for routine oil change but did manufacturer recommended maintenance as well. Nice that snacks and coff Answered my questions satisfactorly. I came in for routine oil change but did manufacturer recommended maintenance as well. Nice that snacks and coffee and water was provided More

Great Service during this time would recommend this dealership to everyone thanks McKayla see you soon dealership to everyone thanks McKayla see you soon More

We couldn’t be happier with the results of our service! I’ll say it again we couldn’t be happier I’ll say it again we couldn’t be happier More

Always excellent friendly service. I bought my car their and had visited other dealerships but they where the best so bought from them even though they where further away l I bought my car their and had visited other dealerships but they where the best so bought from them even though they where further away l More