Ron Tonkin Chrysler Dodge Jeep RAM Fiat

We have purchased multiple vehicles for our family from the Ron Tonkin Dodge dealership in Gladstone, OR and I highly recommend this dealership. I recently purchsed a new truck from this dealership and I the Ron Tonkin Dodge dealership in Gladstone, OR and I highly recommend this dealership. I recently purchsed a new truck from this dealership and I was privledged enough to have had the same sales representative on this sale as I have had on my previous vehicle purchase. My recent purchase went smooth as normal and I was once again impressed by the high level of professional curtsy and customer sevice. I try to have all the service work done on all my vehicles at Ron Tonkin Dodge if possible. The service department is always more than willing to help and resolve any problems or concerns I may have. All the employees that work for Ron Tonkin Dodge seem to pride themselves on customer service. I am always impressed by the professional curtisy I recieve everytime I am at this dealership. I have had a wonderful experience with each vehicle I have purchased and I look forward to the next purchase I make from Ron Tonkin Dodge. More

I had a very good time working with everyone at Ron Tonkin Dodge! This is the 2nd car we have bought from the Tonkin Company and both times it was very enjoyable. My Salesman Eri could not have been an Tonkin Dodge! This is the 2nd car we have bought from the Tonkin Company and both times it was very enjoyable. My Salesman Eri could not have been any better to work with! I look forward to my new Truck. Thanks Again More

I endured both one of the worst and one of the best car shopping experiences in the same day. I had been researching vehicles online for weeks, comparing pricing, features, mileage, insurance costs etc. shopping experiences in the same day. I had been researching vehicles online for weeks, comparing pricing, features, mileage, insurance costs etc. After a miserable experience at a Dodge dealership in Wilsonville where the sales person was incredibly rude and pushy, I was hesitant to look anywhere else that day. Tonkin Dodge was on our way home and we decided to stop and take a look and I'm so glad we did. When Beverly Decoite came out and introduced herself to us I was impressed in how she treated us as potential customers. Everyone knows that a sales person is there to make the sale, but how they go about doing so is what makes the difference. She was welcoming and asked questions, more importantly though was that she listed to the answers. She immediately took me over to the model I was looking for and started covering the options that I had expressed were important in my decision. Not to mention the fact that the vehicle she showed me was brand new and being offered at the same price as the used vehicles I had just looked at. From the minute we set foot on the lot to the moment I drove my new car home, I received nothing but the best in customer service from each individual I encountered. I would recommend this dealership to anyone that is interested in purchasing a vehicle. I have also made a point to tell everyone I know about what a positive experience I had. More

Shopping for a used car with my daughter was quickly becoming a nightmare. Was lied to by Carr Subaru and Herzog-Meier in Portland, Oregon. I will never purchase anything from either dealer, and neithe becoming a nightmare. Was lied to by Carr Subaru and Herzog-Meier in Portland, Oregon. I will never purchase anything from either dealer, and neither should anyone else. They are dishonest and unethical, and that just about says it all. Stumbled across Ron Tonkin Dodge via a referral from a friend. What a great experience it turned out to be. They actually had the car we were looking for at the price it was quoted. Wow...don't find that too much these days. It seems like the mantra is to advertise great deals that aren't really deals, and then push the customer to purchase something else. Not so with this dealer. Ken was great to work with, and we were in and out in no time. Thank you Ron Tonkin Dodge! More

Found the vehicle I wanted on the Internet @ RT. Arrived and saw the truck all cleaned and ready for a test drive. A couple hours negotiating on price and terms and I was on my way. Both Scott and Mo were v and saw the truck all cleaned and ready for a test drive. A couple hours negotiating on price and terms and I was on my way. Both Scott and Mo were very interested in my needs and gave me all the time I needed to make the decision. I would buy from here again in the future. More

Mike (Mgr) & Moustafa form a great team at RT Gladstone dealership. These folks are very courtious and sincere from the start, No xx here. The old style of dealing is gone from this dealership and replaced dealership. These folks are very courtious and sincere from the start, No xx here. The old style of dealing is gone from this dealership and replaced by an honest approach based on the vehicle's invoice and working through rebates and their own sale/profit comissiones. It's a breath of fresh air and I would recomend these folks to friends and family members. More

My husband and I researched the car we wanted and looked at several in the local area before deciding to make the 40+ mile drive to Tonkin to see one they had listed online. Once we got there we were insta at several in the local area before deciding to make the 40+ mile drive to Tonkin to see one they had listed online. Once we got there we were instantly approached by the "typical" used car salesman. After looking at the car we found it to be in very poor viewing condition (not even vacuumed out) and were told it just got on the lot so it needed to be detailed. There was also a fuse that needed to be fixed but were assured those minor things would be no problem to fix. We then went into the dreaded negotiation with the salesmen going back and forth to his manager until finally he came out and we struck a deal (we were already pre-approved with our CU and told them upfront what we wanted). It was closing time at this point so we were given a loaner for then night and told our new car would be ready the next day after six pm. The following day I phoned to make sure it was ok to pick up and again was told by the Sales Manager it would be ready at six, they were just finishing up. We made the drive back down (in the WORST loaner- no dash lights, and the diver door leaking rain inside) only to be told it was not ready! They never attempted to phone us before hand and they knew how far we had to travel. We were very upset and so they said they would deliver it 1/2 to us the following day (Sat). We planned to be going out of town that morning so told them we would be happy to meet on Sun. When my husband called to set up a meeting time and place for Sunday we were told that it still was not ready. Again, no phone call in the time between to warn us it was not ready. At this point the Sales Manager would not take our call so my husband contacted the General Manager. So now we are at Monday morning at the general manager called to say that everything has been fixed and he promises we will get the car delivered to us today. It has yet to been seen but hopefully this nightmare will be over shortly and my car will be fixed and ready to go. This simple fix better not have been something more severe. The big disappointment is that as soon as the paperwork was signed our salesmen had nothing to do with us and even the sales manager of the lot wiped his hands of us. We felt we were told things just to make the sale. There was no communication and we had to seek out the assistance from the top to get any answers. I WILL NOT buy from Tonkin again and not recommend them either. I'll be keeping my money in my own state. More

After a horrible experience with AUTO TOWN across the street from the Tonkin Truck Center we found the complete opposite at Tonkin. Trying to rebuild credit and get service and have a pleasant time is ra street from the Tonkin Truck Center we found the complete opposite at Tonkin. Trying to rebuild credit and get service and have a pleasant time is rare to find in the car buying experience for a lot of people and for the most part with my girlfriend and I very unpleasant til we landed in the hands of Tonkin Truck Center to show us what our options were. Being upfront with them about our credit history and telling them our needs they went out of their way looking at inventory available at another lot in giving us a car we will have in our family for years to come. Their looseness and friendliness took the stress of us where we could kick our shoes off while signing the paperwork and chatting about our kids, and theirs and other small talk that made me feel like these people really cared about the experience we have and how we are feeling. I just want to thank our salesperson for being helpful, kind, funny, honest, and caring about our car needs and the sales manager and loan specialist for taking a chance with us and in turn giving them a new friend and future business from their neighbor from down the street, thank you again and we hope that anyone who reads this will see that other places on mcgloughlin just don't compare to Tonkin Truck Center and the excellent service they offer everyone. More