Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Used car breaks down before first payment Well this is fun. Haven't even made a payment yet and get to spend 350 on my car. Ron Tonkin certified my xxx... Very very upset. Don't but your car f Well this is fun. Haven't even made a payment yet and get to spend 350 on my car. Ron Tonkin certified my xxx... Very very upset. Don't but your car from them .. More

Internet Sales Great people person and runs circles around the boys, best sales person I have worked with in over 20 years. She even gave my a contact in Service fo Great people person and runs circles around the boys, best sales person I have worked with in over 20 years. She even gave my a contact in Service for my next oil change :-) Thank you More

Horrible experience I was mid led when the "manager" of all 17 stores said he would meet me at the dodge location and then when I showed up he didn't pass it along that I I was mid led when the "manager" of all 17 stores said he would meet me at the dodge location and then when I showed up he didn't pass it along that I was coming in and didn't even show up! Passed me off to someone else and it was just an overall horrible experience More

First Class Service I contacted the service department to see when I could get my vehicle in for safety recall service. Service Advisor Jon informed me that he had the p I contacted the service department to see when I could get my vehicle in for safety recall service. Service Advisor Jon informed me that he had the parts in stock and was able to take care of the repair if I showed up in about an hour. When I arrived, Jon was able to get me in right away and out of there in about 20 mins. Thanks Jon for all your effort! It is always a pleasure to work with upbeat and positive individuals. More

Good Car buying experience BAD BAD customer service We had a good car buying experience. However, it all went BAD. When we purchased the car we paid $599.00 to have them install a navigation system beca We had a good car buying experience. However, it all went BAD. When we purchased the car we paid $599.00 to have them install a navigation system because we were told the Town & Country we purchased was navigation ready. We brought the car back in to have that installed and found out it was not. That was pretty disappointing but we could live with it. Now two months later they still have not refunded us on our navigation system payment of $599.00. After many phone calls and a couple trips in person to the dealership they keep giving us the run around and many poor excuses. When you write a check promptly for a payment for a product and you do not receive it you would expect the same consideration in return. Do not buy from them if you want to have a good experience after the sale. More

Used Mega Cab Not many places put together such a great team. Its definately worth the distance if you cannmake it there. Internet Sales Manager Sandy and her h Not many places put together such a great team. Its definately worth the distance if you cannmake it there. Internet Sales Manager Sandy and her husband Z are not only great people but a great team. It is a dealership and of course there are negotiations however this is not like other dealers. You know what you are getting and what you leave with. Definately a win win etablishment. I will always go back with high expectations due to the fact they set the standards at an extreme level. If you want a pleasurable buying experience ghen McGloughlin Auto Mall is the place. More

Purchase of pre-owned Chevrolet Spark My experience started off a bit rocky and confusing working with a sales representative named Joey. He was very friendly, but dismissed me when I mad My experience started off a bit rocky and confusing working with a sales representative named Joey. He was very friendly, but dismissed me when I made an offer on the car. The following day, Sandy Mguiss called me back and completely transformed my experience. She was exceptionally helpful and ensured that I got a fair price and that all my expectations were met. Car buying is not always the most pleasant experience, but Sandy was there throughout to ensure that if I wasn't 100% satisfied or taken care of that it was made right immediately. Huge kudos to her. I look forward to working with her on my next car purchase when the lease on my Hyundai Genesis Coupe is up. More

Chrysler 200 Limited Casey, Brian and Jeff were/are amazing! It was the best car buying experience I have ever had . . . . from beginning to end! They earned my respect Casey, Brian and Jeff were/are amazing! It was the best car buying experience I have ever had . . . . from beginning to end! They earned my respect by treating me with respect. There was no pressure or deceptive tactics that other dealerships use. It was NOT a long drawn out process either! They went above and beyond and even hooked up my phone to the blue tooth in my car before I left the dealership. The new service manager is a wonderful addition. He really cares about customer service and wants you to leave happy. I can't say enough nice things about my experience. On a scale of 1-10 they are a 15! More

110% waste of time thanks to Scott lying to me I feel VERY mis-led or almost lied to... after getting a text message and making an appointment and him NO-showing and when we showed up the salesmen I feel VERY mis-led or almost lied to... after getting a text message and making an appointment and him NO-showing and when we showed up the salesmen had NO info that I have given to Scott... here is the text: "Hello, I'm Scott Granstrom, Special Finance Director for Ron Tonkin, I'd like to offer you financing, I have reviewed your online auto loan application. Please call me direct for details. Thanks, Scott 503-901-4645" Nice huh? I WILL NEVER GO TO TONKIN & DO NOT RECOMEND THEM OR ESPECIALLY SCOTT... but if you want the run around or to be offered cars you don't want; these guys are perfect. More

Excellent service & Jeep product knowledge I am a new customer to the McLoughlin Chrysler Jeep dealership. The service exceeded my expectations. Scott Wendell in the service department was ve I am a new customer to the McLoughlin Chrysler Jeep dealership. The service exceeded my expectations. Scott Wendell in the service department was very helpful. His customer service and product knowledge are second to none. I will go back here for service and I recommend them highly. If you need Mopar work done see Scott Wendell at McLoughlin Chrysler Jeep. More